Import Customer Relationship Coordinator

E06528
N/A
ESSEX OFFICE
£25000 - £25000

Job Description

Import Customer Relationship Co-Ordinator

Must have two years freight forwarding experience
We have an opening within the Import Customer Relationship Team at our Kent Branch. This interesting role provides an excellent opportunity for an individual who is either competent in Overland and/or Ocean Imports or has an understanding of Freight Forwarding. The successful person will be confident in building and maintaining relationships with customers in order to generate and increase the business.

Key responsibilities will consist of:
Liaising with overseas partners, suppliers & customers
Completion of entries and shipping documentation
Communicating with overseas agents as per requirements, updating them and solving problems that arise
Receiving and checking relevant import documentation
Charging files
Passing purchase invoices and dealing with any queries

To be considered for this position you will need to demonstrate:
Experience in import operations
Attention to detail, adaptable and keen to learn
Commercial awareness with good communication and negotiation skills
Excellent customer service skills together with a real team player ethos

Hours of work are Monday - Friday 9.00am - 5.30pm
In return we offer a competitive salary and an excellent benefits package.
up to 25 days holiday plus bank hols
Life cover
Bonus
Defined benefit pension scheme
Discounted store/shopping benefit scheme
income protection
Car Parking space
employee assistance programme
Mandatory training.