Customer Services Agent-Aviation Cargo


Job Description

Customer Services- Aviation Cargo; position available now.If you think airline logistics is all about moving bags, then think again. If thinking creatively is your forte, and no two days are the same then this could be the role for you!!

Dealing with all incoming reservations and customer enquiries worldwide market/cargo flights. Quoting, taking bookings and processing these accordingly.
Identifying customer needs and provide solutions and alternatives which best support each customer and the business. Problem solving and providing updates regards collections/deliveries of shipments.Playing a pivotal role in moving cargoes Exports/Imports.
Maximise selling opportunities balanced with operational and customer services.
Monday to Friday from 8am to 630pm
1 x Sat every 4 weeks on OT; aprox 4 hours
37.5 hours per week.

Previous experience in Aviation Cargo or Freight Forwarding or Logistics would be great advantage.
Strong relationship builder
Good negotiation skills
Excellent communication and natural consultative skills
Customer services driven and business thinker!

As part of the growing workforce you will receive your basic salary GBP 24,725 as well as access to a variety of excellent benefits including 20+8 days holiday, pension scheme, flight benefits, childcare vouchers, and good development prospects.

This way to a rewarding and successful career by joining us >>>First Choice Staff>>> /