USA Service Centre Agent

M02484
N/A
MANCHESTER OFFICE
GBP20,000-GBP21,000

Job Description

Airline Logistics-USA Service Centre Agent wanted to join now a well-established organization and be prepared to be amazed at how rewarding this industry is!!
Full time permanent position with great benefits to compliment.
Salary up to GBP21,000 depending on experience.

Overview/Responsibilities
Customer Services. Dealing with all reservation and customer enquiries that relate to USA market/cargo flights. Quoting, taking bookings and processing these accordingly.
Identifying customer needs and provide solutions and alternatives which best support each customer and the business.
Problem solving and providing updates regards collections/deliveries of shipments.
Playing a pivotal role in moving cargoes Exports/Imports.
Maximise selling opportunities balanced with operational and customer services.

Requirements
Previous experience of Cargo or Freight Customer services
Great negotiation skills
Strong relationship builder
Excellent communication and natural consultative skills
IT literacy -Accurate data entry

First Choice Staff *offering daily range of jobs across all levels; great portfolio of services and also temporary opportunities with possibilities to grow........www.firstchoiceuk.com