First Choice Staff is currently working with a global market leader in the logistics industry, known for covering it all and now! From freight transportation, warehousing and distribution, supply chain solutions and other; due to internal changes we are now seeking to recruit an experienced OCEAN Export Operator & Customer Services to join their long served business.
This role involves teh following:
Overall to assist in the day to day running of the ocean export freight department, ensuring excellent Customer services are provided, teamwork and communications with clients.
Responding to quotes, promptly taking bookings and processing these.
Liaising with overseas agents, shipping lines, hauliers and 3rd party logistics suppliers
Completing export customs entries and shipping documentation
Manifests, export documentation, creating export bills of lading for entry into destination countries.Arranging collections and deliveries of shipments.Keeping customers informed regards progress of their shipments, arrival times and dates at destination. Billing and after care follow ups.
Promoting high levels of customer service by ensuring that all customers SOPs are followed and their KPIs are achieved to a high standard in order to present the customer with a positive image of the company.
Skills & Requirements:
Proven track record of Ocean Freight Exports operational experience -Essential
Freight Forwarding operations & customer services
Exceptional organizational customer service skills
Good IT capabilities and understanding
Up to date with Export Legislation
Addaptable and flexible to meet the demand of current trade
Friendly personality and can easily build good relationships with customers and colleagues.
Salary: GBPDepending on experience
Extra benefits: lets talk at interview stage...you will be suprised!
**We are only able to accept applications from candidates with previous experience for this role**If you do not hear from us your application has been unsuccessful.
First Choice Staff -Your Specialist Freight Forwarding Recruiter* Perm & Temp Recruitment*Jobs available for You!www.firstchoiceuk.com <