Let's get French!! Seeking for a Customer Services Coordinator with transport operational experience to join long established export & import trader. Interesting and varied career opportunity with emphasis in providing excellent customer services overall. European Transportation from the UK to Europe & vice versa; this well-established organization is seeking to recruit you. Venez nous joindre"!!
Due to the nature of this business, skills & requirements;
Fluent in English & French (written and oral)-essential
Previous working experience in Customer Services-essential
Transport/Road Freight/Logistics operations
Export/Import good knowledge
Excellent communication, organizational, negotiation and interpersonal skills
Mature, pro-active, enthusiastic and self-motivated.
Flexible and able to work both as part of a small team and on their own initiative
The role entails;
Customers liaison / customers services: quoting customers & following up on quotes, taking orders / bookings, answering queries from existing customers and potential new customers (trailer availability, transit time etc.) Liaising with network of hauliers / trailer providers / contractors, sourcing trailer capacity from them, negotiating rates with them and organising transport operations by road as per customers requirements.Monitoring transports, ensuring that the order goes smoothly from collection to delivery, solving problems, updating and reporting back to customers delivering a faultless customer service.
Salary Band: GBPdepending on experience
Holidays: 25 plus stats
Available car parking space
Hours of work: 08.30am-17.30hrs (1-hour lunch break)
Additional training and support will be provided
Bon Voyage to the past & Bienvenue the future with First Choice Staff -Perm & Temp Jobs on daily!!<>