Job Description

Administrator - Ocean & Air

Role Purpose
· Responsible for financial job costing and invoicing within the central operations Ocean and Air Team
· Reporting to the Ocean & Air - Team leader

Key Responsibilities
· Ensure that financial job costing, invoicing and reporting for freight is carried out in accordance with company standards
· Adherence to operational margins for modal transport
· Research and resolve billing inquiries and issues, liaising with coordinators
· Ensuring transport activities are operated in accordance with internal and customer service requirements
· Problem solving and corrective actions as appropriate
· Operational day to day control of Multi customer under a CT environment
· Maximisation of container fill for consolidations
· On-time delivery of cargo in line with customer service requirements
· Demonstrate an ability to reduce transport cost and improve margins
· Customer service ownership existing customer base
· Make continuous improvement through investigation and recommendation

Experience and Skills:
· Good inter-personal skills (written and verbal)
· Ability to demonstrate analytical and logical thinking
· Good analytical and numerical skills
· Proficient use of Microsoft Office
· Able to work in a high volume, transaction driven environment
· Highly organised, detail orientated, self-motivated and able to meet specific deadlines

· Experience in international Air & Ocean across key markets within leading Shipping line, Airfreight Forwarder or 3PL (FCL & LCL EU import/export and cross trade)
· Experience of core Air & Ocean freight trade-lanes and markets (Americas/APAC/Europe)
· Operational experience of Air & Ocean planning processes and tools
· Good knowledge of Marine Transport regulations
· Previous automotive logistics experience a benefit

Language (Desired)

· European or Asian language fluency an advantage

May require occasional regional travel