Job Description

Shipping & Relocations, Surveyor

To represent the company and safeguard its business at every level
To conduct surveys at customer residences accurately, professionally and with knowledge of the agent/account and shipper requirements
To provide customer service excellence
To survey moves in UK locations as situations demand taking best possible notice of geographical difficulties
To cover quality and site visits when necessary
Office based at least 2 times per week for updates and information sharing

RESPONSIBILITIES

To present accurate and detailed survey reports to allow complete costing and service evaluation by staff and to be within 10% accuracy
To present relevant information and documents/packs to shipper at time of survey as required
To be knowledgeable in customs, allowances and packing requirements in front of the customer
To report on survey findings and any information relative to moves immediately
To represent the company and its agencies in a positive and professional manner