Our client is looking for someone with previous Ocean Import experience to help set up a new Import department. Start to finish role including Customs entries. Any Air/Road Import experience desirable.

Great time to join a Company with great opportunities for progression.

The hours are 9am to 5.30pm Monday to Friday but flexibility is required which will includes working some Saturdays

Salary GBP25,000 to GBP32,000 based on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Our client, near to Heathrow is looking for an Air/Road/Courier Import/Export Operations Clerk
Car driver essential due to company location
Job Summary
To provide an efficient and proactive export and import service to all customers, overseas agents and related service providers. All operational aspects with exceptional customer service.
Key duties and responsibilities:
Receive and action bookings
Arranging collections and deliveries
Preparing export, import and cross-trade documentation in addition to submitting customs entries
To liaise with clients in relation to documentation
To respond to any clients in a timely manner
Loading of information in Cargo Wise
Completion of quotations
Obtaining buying rates from airlines and overseas agents
Close liaison with co-workers and the Operations Manager
Dealing with and processing invoices from suppliers/sub-contractors
Act as point of contact for customers and build long-term relationships
Help customers via email, phone, MS Teams etc
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Stay abreast of industry developments
Work with the commercial team to onboard and integrate new clients
Completing quality control checks and file audits and reporting internally accordingly
Observing confidentiality agreements where appropriate
Assist other branches and departments where required
Person Specification:
Good industry knowledge including air freight, road freight and courier.
The ability to communicate clearly and effectively in writing and orally.
The ability to plan and prioritise work.
Computer literate.
Problem solving skills.
Knowledge of HMRC software, tariffs and procedures.
Excellent customer service skills
Flexible and adaptable
Cargo Wise TMS experience (preferable)
Key Performance Indicators
Customer Satisfaction.
Internal audits.
Regular Appraisals.
Internal Customs reports.
Feedback from Sales and peers.
The hours are 9am to 5.30pm Monday to Friday
Salary GBP27,000 to GBP28,000
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Our client is looking for an International Operations Agent to join the Ocean team

Responsible for the effective co-ordination, progress chasing and management of all required communications specific to the day to day import/export of international freight forwarding shipments, into (Imports) and out of, (Exports) the United Kingdom, across Ocean transportation, in line with customer requirements and contractual agreements in place.

Establish a relationship as the trusted adviser and one stop shop
Partner customers to advise, determine and qualify their shipping requirements.
Obtain details (regulations, certificates, documentation) necessary for a full and
accurate shipment quotation.
Provide a best in service approach to ensure the customers request is fulfilled and
satisfied.
Offer advice and recommendations to customers to help customers achieve their end
to end requirements
Prepare profitable quotations accurately.
Set shipping schedules and communicate with customers, deliverers, and ports to
verify loading, departures and arrivals in a timely manner.
Coordinate the day to day import and/or export of products, including reviewing orders
and documents.
Track and communicate all delays, damages, issues and work with the customer to
resolve.
Responsible for all aspects of ocean international operations such as
customer service, data entry of shipments, operations and billing.
Manage all aspects of tracking shipments to ensure shipment is moving as scheduled
and update system immediately upon verification. Identify and rectify if a shipment has
deviated from its schedule.
Coordinate recovery/delivery schedules with various cartage agents and international
partners.
Partner with local sales teams to communicate problems to customers, international
partners and other stations, as needed.
Ensure all customers SOP instructions are adhered to and Company KPIs and
guidelines are followed and met.
Ensure all shipments are properly billed within company guidelines and timelines.
Other duties and responsibilities will be assigned as business demands deem
necessary.
Process and comply with all requirements listed by regulatory agencies.
Network with corresponding departments to ensure files are billed and posted prior to
end of month
Continuous learning through required compliance training and certifications of software and/or regulations.

The hours are 9am to 5.30pm Monday to Friday but flexibility is required

Salary GBP25K based on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Accounts Receivable Controller*Shipping*6 months Contract to start with and excellent prospects to follow. Immediate start for the successful candidate, Monday to Friday, 35 hours with much more to reveal at interview stage.The Finance team is waiting for you!

Responsibilities
Credit Requests (Import & Export)
Credit check New Accounts
Customer queries and requirements
Managing Customer Accounts
7 Day Letters to clients due to non-payment issues
Handling On Stop proposals
Co-ordinating/adding client specific comments, prioritizing delinquent accounts

Skills and Requirements:
Previous experience in Credit Control
Preferably an understanding of Supply of Shipping or Logistics
Proficiency in Microsoft Office software
Positive attitude
Able to communicate clearly and effectively at all levels within the business
Methodical & accurate
Exceptional professional conduct and manner
Team Player

Salary Band: GBP22,000-GBP24,000

First Choice Staff will move you to your next career -Trust the Professionals -Preferred RecruiterFreight Forwarding*Shipping*Logistics*Aviation*Imports & Exports..... www.firstchoiceuk.com & www.justfreightjobs.co.uk .....