Trainee Ocean Clerk required to join busy Freight team

You will have a keen interest in getting into the industry

In return you will be given full support and training in all areas of the operation from start to finish

Monday to Friday 9-5.30
GBP18k

Please send your CV to kellie.buckley@firstchoiceuk.com

We are looking for proactive and organised Schedulers to work with a 'tactical improvements' project which requires to enable jeopardy management or critical works to ensure that all scheduling works generated are properly allocated and controlled and customer service is delivered in accordance with the requirements of the business.
- Act as a single area focal point and owner for all aspects of operational delivery, whilst ensuring customer satisfaction, productivity, planning, scheduling and KPI compliance is delivered in line with business expectations.
- Allocate work to engineers to deliver Customer Promises and meet Service Level Agreements.
- Ensure that engineers arrive within specified time frames and any delays are communicated to the Customers. Answer all Customer enquiries.
- Provide 24/7 support and customer service excellence.
- Provide quality audits for engineers works to ensure all follow activities have been raised for review and action to resolve customer issues.
Essential skills or experience:
It is essential that candidates have experience of working in a fast moving, time critical, customer service focused environment. Candidates must also be able to show experience of scheduling and planning for field based teams. It is desirable for candidates to have previous experience working in the waste water industry as well as having a drivers licence.
Immediate start, day and night positions

4 on 4 off x 4 shifts 06.30 - 18.30 days 4 on 4 off x 4 shifts 10.30 - 22.30



* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

We are looking for proactive and organised Schedulers to work with a 'tactical improvements' project which requires to enable jeopardy management or critical works to ensure that all scheduling works generated are properly allocated and controlled and customer service is delivered in accordance with the requirements of the business.
- Act as a single area focal point and owner for all aspects of operational delivery, whilst ensuring customer satisfaction, productivity, planning, scheduling and KPI compliance is delivered in line with business expectations.
- Allocate work to engineers to deliver Customer Promises and meet Service Level Agreements.
- Ensure that engineers arrive within specified time frames and any delays are communicated to the Customers. Answer all Customer enquiries.
- Provide 24/7 support and customer service excellence.
- Provide quality audits for engineers works to ensure all follow activities have been raised for review and action to resolve customer issues.
Essential skills or experience:
It is essential that candidates have experience of working in a fast moving, time critical, customer service focused environment. Candidates must also be able to show experience of scheduling and planning for field based teams. It is desirable for candidates to have previous experience working in the waste water industry as well as having a drivers licence.
Immediate start,

4 on 4 off x 3 shifts 06.30 - 18.30 days 4 on 4 off x 1 shift 10.30 - 22.30



* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

We are working with an established Freight Forwarder based near Heathrow.

We are looking for a Import customs brokerage clerk, 1-2 years experience required.

Monday to Friday 9am-5.30pm

Salary depends on experience.

Please forward CV's to sue.stone@firstchoiceuk.com

* if you do not hear from us within 7 days your application has been withdrawn.

We are working with an established Freight Forwarder near West Drayton.
Credit Controller is responsible for all aspects pertaining to the timely collection of customer cash in line with company policies and payment terms.
Role Involves:
Ensuring timely and accurate processing of customer payments.
Completing Customer account reconciliation
Meeting month-end deadlines for completeness can accuracy of customer payment posting.
Initiating customer contract regarding invoice payment
Identify areas of customer concern to minimise risk of payment delay.
Advise on any possible problems/ bad debts.
Escalate and mange communication for any bad debts
Cash flows and cash collection reporting
Liaison with Sales team.
Query Management for allocated accounts
Assisting in all other areas of Finance as required
Maintain accurate sales ledger and account balance for all clients
Create and distribute credit notes as necessary
Complete suppliers application forms
Manage credit control queries.
Issue monthly statements to customers.

Experience:
Previous Credit Control experience
Previous freight experience advantage
Good IT skills.
Good team player
Ability to multi-task, prioritise and manage time effectively.
Self-motivated, result driven and can-do attitude.
First Class customer service.
Please forward CV's to sue.stone@firstchoiceuk.com

* If you have not heard from us in 7 days, then you application has been unscuccessful

Logistics Operations Agent position available!
Working on an exclusive basis with a well-established global logistics provider; excellent prospects on the go and a great team to join; this is a win-win opportunity!!

What does the job involve?
Customer Services (taking calls/making calls/advising/updating)
General Administration + Data entry
Light/medium manual handling of express shipments when it comes checking the orders.
Relabelling shipments and getting these ready to be allocated in the designated place
Dealing with customer enquiries, problem solving and responding to ad-hoc situations in accordance with company procedures.

Other
Location - Teesside Industrial Estate TS17
*Monday - Friday* 25hr Contract
Part-time = 08:00am-13:00pm
Hourly salary band = GBP10.72 - GBP13.22

Requirements
An all-good rounder who wants to work, keen to learn and responsible.
Previous customer service experience; would be a great advantage.
Great communication and organisational skills.
IT skills (knowledge of excel, word and outlook).
Numerical aptitude and able to meet industrys requirements.
Able to use own initiative and take responsibility where appropriate.
A flexible, friendly approach, great focus and can-do attitude with a team players ethos.

Excellent benefits package including company pension, holiday pay, discounts at major retailers and many more! Full training and support to help you perform at your best is available!!

Register with us today: www.firstchoiceuk.com <> <<>> <<<>>> / First Choice Staff -The First Specialist Recruiter for customers in the UK and overseas; we do find the best talents and do offer exciting job opportunities across all levels.

International Operations Trainee
Full Time, Mon - Fri 09:00 - 17:30
Location: Sunbury TW16


What will you do?
Your position and role will be to work directly with the International Supervisor and Manager. You will be learning day to day operations, covering on all modes of transport. Starting with a focus on Ocean freight imports, working closely with the Import Supervisor.

Objectives of the role as International Operations Trainee, include, but not limited to:
Please understand that we are building this job spec based on the right candidate being trained to work towards fulfilling the below list.
Assist with booking in jobs on the cargo management system: full training to be provided.
Liaising with customers and overseas agents to arrange shipments door to door.
Costing shipments.
Raising invoices.
Sending invoices to customers.
Rate request to suppliers.
Rate update to customers.
General office admin updates.
Import pricing, offing quotes to customers.

Your CV and experience show:
Excellent communication and inter-personal skills.
Good PC literacy (Word, Excel, SharePoint) and the ability to use the systems applicable or the capability to use them after suitable training.
The ability to establish and maintain good working relationships with management, customers, agents and suppliers.
Flexibility : the ability to adapt and cope with the unexpected/problem solving.
The ability to co-ordinate a variety of tasks simultaneously.


**If you have not heard back from us within 7 working days please assume you have been unsuccessful **

We have an exciting opportunity to work for a Large Freight Forwarder within their customer care department.

This is a Hybrid role 3 days in the office 2 at home (while on probation 3 months in the office).
Working within a team, the customer care specialist is responsible for direct interaction with the customers, proactive customer service, problem solving, follow up, interaction with the sales team.

The customer care specialist is responsible for ensuring that the customers experience is a positive one each time.

Role Involves.
Communicate and manage pricing opportunities for the customer whilst documenting feedback in the relevant systems
Maintain a consistent and high-quality customer on boarding experience.
Execute strong shipment ownership for all customers
Continuously analyse customer reports to identify areas for improvement
Build a strong relationship with the customer and provide high quality advise using proactive approach.
Handle queries for colleagues and customers
Ensure quality compliance as per internal and external regulations and agreements with adherence to KPIs.

Please forward CVs to sue.stone@firstchoiceuk.com

If you do not hear from us within 7 days then your application has been unsuccessful