Airfreight Export Operations Clerk
| Area | West London, London |
| Sector | Exports |
| Salary | 29000 - 31000 Pounds Sterling |
| Start Date | ASAP |
| Advertiser | Richard Edwards |
| Job Ref | 10032 |
- Description
- Our client close to Heathrow is looking for an Airfreight Export Operations Clerk
Purpose:
Co-ordination of Air Export services Customer Service
Responsibility for invoicing & profitability
Responsibility for Customs Compliance
Air Export operations start to finish
Key Relationships:
External:
Key client contacts: HMRC, Shipping & Logistics Supervisors & Managers
Road Hauliers, Co-loaders and transport providers.
Internal:
Company Managers & Supervisors
Operations manager(s), operations staff, sales team.
Company Accounts teams
Core Capabilities:
1.Excellent communication and organisational skills.
2.A mature and professional manner.
3.HMRC Customs Procedural knowledge
4.Confidence with a computer including excel, CRM database and BoxTop.
5.Enjoy working with customers and building relationships. Must be able to work well within a target driven environment.
Key Tasks/Responsibilities
Day to Day responsibility for customer service delivery to Air customer
Management of Exports Email Inbox, and procedural work flows of consignments
Follow up and resolve all any operational issues / customer service concerns raised by the customer
Processing of export documents and creation/submission of Customs Entry Declarations
Establish, Manage and Maintain Internal and External Relationships.
Fully Document attributed clients business processes and requirements.
Ensure all HMRC Export entry regulations are met, through self-auditing
Invoicing Customers and keeping up to date with billing
The hours are Monday to Friday 9am to 5.30pm
Salary cGBP30K
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
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