Warehouse Supervisor
| Area | West London, London |
| Sector | Warehouse Supervisor |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | Ed Harte |
| Job Ref | 10069 |
- Description
- We are currently looking for an experienced Warehouse Supervisor to join our client based in Hounslow.
Monday to Friday 08.00 - 17.00/18.00 depending on level of work
Warehouse Supervisor / Team Leader
Salary UPTO GBP35,000 depending on experience
Primary Purpose
Responsible for the day-to-day running of B2B and B2C fulfilment operation, managing the cross dock of cross border shipments including ETSF control. Ensures safe, compliant, timely processing of goods while leading a small team and driving high performance.
This is a hands-on operational role.
Key Responsibilities
B2B and B2C & Warehouse Operations
Oversee picking, packing, labelling, and daily dispatch.
Allocate work based on volumes and SLAs.
Support inbound receiving, put-away, replenishment, and returns.
Maintain workflow efficiency and escalate risks.
Cross-Border Road Freight
Monitor UK-EU-UK freight activities in conjunction with Cross border team
Ensure maximum trailer space utilisation by overseeing load planning, pallet configuration, and consolidation to reduce empty space and optimise each vehicles capacity
Ensure effective loading and offloading of various 3rd party suppliers in line with business requirements is met
ETSF Operations
Ensure restricted access, security, and full audit readiness.
Manage ETSF operations in line with HMRC regulations
Quality, Safety & Compliance
Enforce QHSE standards, safe systems of work, and PPE rules.
Conduct spot checks on accuracy, packaging, and SOP compliance.
Report incidents/near misses and support corrective actions.
Maintain 5S and site housekeeping.
Reporting
Provide daily updates and track KPIs (accuracy, dispatch, dwell time, exceptions)
People Leadership
Lead, coach, and develop the team.
Conduct briefings, manage rotas, and deliver on-the-job training.
Promote a culture of safety, compliance, and accountability.
Skills & Experience
3-5 years Experience in warehouse, fulfilment, and cross-border freight operations.
Strong Warehouse Management System skills and good IT literacy (Excel, email).
Leadership experience in a fast-paced environment.
Ability to handle multiple tasks simultaneously
Counterbalance forklift licence
Clean driving licence
Understanding of QHSE principles (manual handling, PPE, LOLER/PUWER).
KPIs
Order accuracy & on-time dispatch for both warehouse and cross border shipments
Customer KPIs for WH activities met
Productivity & team performance.
H\&S compliance, incidents, and corrective action closure.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
IND26
