Ocean Freight Operator
| Area | Heathrow, London |
| Sector | Exports |
| Salary | 35000 - 40000 Pounds Sterling |
| Start Date | ASAP |
| Advertiser | Reece Guyett |
| Job Ref | 10263 |
- Description
- Ocean Freight Operator
Location: Heathrow
Salary: GBP32,000 - GBP40,000 (DOE)
Hours: Monday to Friday | 09:00 - 17:30
The Role
We are currently recruiting for an experienced Start-to-Finish Ocean Freight Operator to join a busy and well-established freight forwarding business. This role will involve managing both Ocean Imports and Exports from booking through to final delivery and invoicing.
The successful candidate will be responsible for handling shipments end-to-end, liaising with customers, overseas agents, shipping lines, hauliers, and customs authorities to ensure smooth and efficient movement of cargo.
Key Responsibilities
Manage Ocean Import and Export shipments from start to finish
Arrange bookings with shipping lines and overseas agents
Prepare and process shipping documentation including Bills of Lading, manifests, and arrival notices
Coordinate customs clearance procedures and liaise with customs brokers where required
Arrange collections, deliveries, and haulage movements
Monitor shipment progress and provide proactive updates to customers
Resolve operational issues, delays, and customer queries efficiently
Ensure all files are completed accurately and compliantly
Raise job files and process operational invoicing
Maintain strong relationships with customers, carriers, and overseas partners
Requirements
Previous experience in Ocean Freight Imports and Exports within a freight forwarding environment
Proven ability to manage shipments start to finish
Good understanding of ocean freight procedures and documentation
Knowledge of customs processes and CDS entries is essential
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Ability to work independently and manage multiple shipments simultaneously
Experience using freight forwarding systems such as CargoWise, Sequoia, Descartes, or similar is desirable
Whats on Offer
Competitive salary based on experience
Monday to Friday working hours
Supportive and professional working environment
Opportunity to work across both Import and Export operations
Long-term career development within a growing freight forwarding business
**If you have not heard back from us within 7 working days, please assume you have been unsuccessful**
