Entry Level Business Process Analyst
| Area | Colnbrook, Berkshire |
| Sector | Freight Forwarding |
| Salary | 25000 - 28000 Pounds Sterling |
| Start Date | ASAP |
| Advertiser | Richard Edwards |
| Job Ref | 11007 |
- Description
- Our client is looking for a practical and organised Entry Level Business Systems & Process Analyst to support a major business change project focused on improving how our freight forwarding operations work through a new system
This is not a software development or coding role - the focus is on understanding business processes working with operational teams, and helping ensure the new system works effectively in practice.
This is a hands-on role, closely supporting both operational teams and IT colleagues during the project, and would suit someone looking to build or develop a career in business analysis.
Who This Role Would Suit
·Someone looking to take the next step into a business analyst role
·Someone currently working in operations who wants to move into an analyst role
·Individuals with strong organisation and problem-solving skills
Key Responsibilities
·Work with operational teams to understand and document current processes (especially air freight)
·Help map workflows and support their transition into the new system
·Assist in identifying simple, practical improvements to ways of working
·Produce clear documentation (process notes, requirements, user guides)
·Act as a link between business users and IT teams
·Support user testing by:
oAssisting users during testing
oLogging and tracking issues
oChecking fixes before go-live
·Provide support during system go-live and help users adapt to changes
·Assist with training materials and onboarding
·Keep documentation updated as the project evolves
·Build strong working relationships across the business
·Be based at Heathrow, with occasional travel to other UK offices
Skills & Experience
·Strong communication and interpersonal skills
·Good organisation and attention to detail
·A logical mindset with an interest in problem-solving
·Confidence working with both operational teams and IT colleagues
·Ability to manage multiple tasks and priorities
·Awareness of Agile ways of working
·Basic proficiency in Microsoft Office (Word, Excel, etc.)
·In close proximity of the site
·Willingness to travel to other offices within the UK
Nice to have (not essential):
·Experience in logistics, freight forwarding, or operational environments
Full training will be provided on systems and freight operations.
About You
·Curious and eager to learn
·Positive and Proactive attitude, and willing to get involved
·A strong team player with a collaborative approach
·Reliable, self-motivated, and organised
·Committed to delivering high-quality work and continuous improvement
Qualifications
A minimum of 96 UCAS Tariff points, achieved through recognised Level 3 qualifications such as A-Levels, BTEC Level 3 qualifications, T-Levels, or other qualifications listed on the UCAS Tariff
GCSE English and Maths at Grade 4 / C or above
Please note: qualifications that are not recognised on the UCAS Tariff, Level 2 qualifications, or experience-only routes without a recognised Level 3 qualification cannot be considered
Car driver essntial as there will be a requirement to visit other offices
The hours are Monday to Friday 9am to 5.30pm
Salary up to GBP28K
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
