Customer Service Operations Agent

https://www.firstchoiceuk.com/job-search/1753-customer-service-operations-agent/customer-services/northern-ireland/job2026-10-09 15:00:092027-10-09 First Choice UK
Area Northern Ireland, Northern Ireland Northern Ireland Northern Ireland
Sector Customer Services
Salary 24000 - 25000 Pounds Sterling annually
Start Date ASAP
Advertiser Laura Dickinson
Job Ref 03722
Description
Be part of the most International Company in the world! Great career opportunity for the ones who are passionate in customer services. TTP contract.



Time Table:

Monday to Friday

10:30am to 18:30hrs with 1hour unpaid break



Responsible for ensuring that the day to day Customer activities are completed. First point of contact at the Logistics Service Centre for frontline queries. Ensuring that all internal and external visitors to the station are handled in the appropriate manner. Always operate in a customer focused manner,ensuring that the standards of the company are upheld. This role is diverse requiring a high level of attention to detail and exceptional problem- solving skills. You must be an excellent communicator and team player with the ability to build up effective relationships in order to deliver great service quality and enhance their customer experience. You remain calm under pressure and go the extra mile to resolve any problems which may arise.



Tick list...

Customer Services focused.

Previous logistics experience preferred.

Well organised and have attention to detail.

Self-motivated with a can do attitude.

Able to function in a fast paced environment.

Able to use own initiative and be a team player.

Excellent communication skills (oral and written).

IT literate.



As per DfT & CAA legislation

To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days.

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