Ocean Export Clerk
| Area | West London, London |
| Sector | Sea freight |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | Sue Stone |
| Job Ref | 09710 |
- Description
- New opportunity to join a medium sized agent close to Heathrow within their busy Ocean Export department.
Our client will look at all levels of Ocean Export experience, be up to speed with the operational processes and documentation.
Key Functions will include (but not limited to)
·Ensure smooth and timely freight process flow
·Ensure accurate and timely data entry into operational system
·Track and Trace Ocean Export Files and reporting
·Use Global Ocean Export Monitor on a daily basis.
·Ensure documents are timely sent and Shipping notices communicated to overseas and customers
·Ensure accurate and timely client and vendors billing.
·Interact with our customers in arranging their international shipments, meeting customer service standards.
·Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
·Meet compliance at all times to regulations internal and external in accordance with government regulations.
·Understand department process flow, and looking for best practices to improve operational efficiency and productivity
·Ensure all customers standard operating procedures in place and updated in Customer SOP
·Meet KPI standards in accordance with the Companys procedures·Overseas communications, timely responses to emails and requests (internal and external)
·Escalation of problems to Management when necessary
·Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
are Monday to Friday 08:30 - 17:30
Salary depends on experience.
Please forward CV's to sue.stone@firstchoiceuk.com
*We are only able to accept applications from candidates with the required experience for this role. If you dont hear from us your application has been unsuccessful.
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