19 Jobs Found
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Get NEW JOBS like these
by email - as they go live.
by email - as they go live.
FREIGHT & LOGISTICS
ESSEX OFFICE
Ocean Export Coordinator
Ocean Export Coordinator
Daily communication with our UK and overseas clients from booking stage to final delivery
Coordinating Export bookings
Liaising with UK customers to obtain load details and commercial paperwork
Arranging Customs Clearance
Raising bills of lading in accordance with country and customer requirements
Invoicing and sending pre alerts in a timely manner
Raising consular documentation
Building and maintaining client relations for new and continued business with customers
Working within the export department to ensure seamless solutions for clients
Experience / Skills Required:
Current experience in customs clearances and Knowledge will give any applicant an advantage.
We are looking to grow a team with varied experience and skills, some of what we are looking for are:
Competence in handling bills of lading & consular documents
General Customs Compliance
Understanding of Inco Terms
Strong organisational and communication skills
Ability to work as part of a team
Problem-solving ability, particularly when working under pressure
Accuracy and attention to detail
Good geographical knowledge
Additional aspects may be included depending on an applicants skill set and experience.
Daily communication with our UK and overseas clients from booking stage to final delivery
Coordinating Export bookings
Liaising with UK customers to obtain load details and commercial paperwork
Arranging Customs Clearance
Raising bills of lading in accordance with country and customer requirements
Invoicing and sending pre alerts in a timely manner
Raising consular documentation
Building and maintaining client relations for new and continued business with customers
Working within the export department to ensure seamless solutions for clients
Experience / Skills Required:
Current experience in customs clearances and Knowledge will give any applicant an advantage.
We are looking to grow a team with varied experience and skills, some of what we are looking for are:
Competence in handling bills of lading & consular documents
General Customs Compliance
Understanding of Inco Terms
Strong organisational and communication skills
Ability to work as part of a team
Problem-solving ability, particularly when working under pressure
Accuracy and attention to detail
Good geographical knowledge
Additional aspects may be included depending on an applicants skill set and experience.
FREIGHT & LOGISTICS
ESSEX OFFICE
Import Operations Manager
Import Operations Manager - Colchester
Key duties and responsibilities:
Handle daily operations team for sea operations for both import and export
Client Liaison and Escalation point for problems.
Effective and efficient management of the operational team.
Ensure service levels are maintained.
Support the team in their daily duties.
Monitor haulage failure and late deliveries.
Address failures and analyse root cause. Implement corrective actions to avoid repetition of failures. Analyse trends on conformance failures to implement change. Deal with non-standard issues as they arise. Train new staff in all procedures. Empower staff and encourage progression. Identify and implement new procedures. Identify potential sales opportunities and pass same to Sales. Support Regional Manager. Log and resolve IT/System issues. File review and check before final sign off. Check and approve suppliers invoices. Assist other branches and departments. Person Specification: Ample industry knowledge on sea freight operations and documentation. Knowledge of Customs procedures and formalities. An open approach to change and improvement. A pro-active and collaborative approach. Good people skills. Excellent customer service skills. Key Performance Indicators Customer Satisfaction. Staff engagement and commitment. On time, in full delivery performance. Branch GP. Feedback from Sales and Peers. Appraisals. Dealing mainly with Ocean Imports FCL & LCL This job description is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. Please only apply if you have freight forwarding experience with ocean imports managerial
Key duties and responsibilities:
Handle daily operations team for sea operations for both import and export
Client Liaison and Escalation point for problems.
Effective and efficient management of the operational team.
Ensure service levels are maintained.
Support the team in their daily duties.
Monitor haulage failure and late deliveries.
Address failures and analyse root cause. Implement corrective actions to avoid repetition of failures. Analyse trends on conformance failures to implement change. Deal with non-standard issues as they arise. Train new staff in all procedures. Empower staff and encourage progression. Identify and implement new procedures. Identify potential sales opportunities and pass same to Sales. Support Regional Manager. Log and resolve IT/System issues. File review and check before final sign off. Check and approve suppliers invoices. Assist other branches and departments. Person Specification: Ample industry knowledge on sea freight operations and documentation. Knowledge of Customs procedures and formalities. An open approach to change and improvement. A pro-active and collaborative approach. Good people skills. Excellent customer service skills. Key Performance Indicators Customer Satisfaction. Staff engagement and commitment. On time, in full delivery performance. Branch GP. Feedback from Sales and Peers. Appraisals. Dealing mainly with Ocean Imports FCL & LCL This job description is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. Please only apply if you have freight forwarding experience with ocean imports managerial
OFFICE & PROFESSIONAL
ESSEX OFFICE
Ocean Finance Administrator
First Choice Staff are currently recruiting for an experienced ocean finance administrator for our well established company in Felixstowe. This role is primarily accountable for providing our customers with a consistent and positive experience. This individual will act in accordance with strategy, tactical and operational guidance put in place by the ocean product organisation.
Main responsibilities within this role are expected, as a minimum, to manage and maintain individual file level profitability, revenue recognition and cost control leading to the highest level of financial health per shipment. In addition to this you are required to carry out any other duties as reasonably required by your manager.
Along with a passion for finance you will need to have:
a proven track record within the industry
be the person that goes the extra mile to understand and meet customer expectations
demonstrates a strong service mentality
takes initiative to propose innovations and improvements
builds strong working relationships
In return you will be offered the following benefits:
GBP22,000.00 - GBP28,000.00 per annum depending on experience
generous company benefits and paid annual leave allowance
monthly pension contributions
the chance to further you career
This is a fantastic opportunity and will not be available for long, so please contact Matt Way on 07566799859 or matt.way@firstchoiceuk.com immediately to be considered for this role.
Main responsibilities within this role are expected, as a minimum, to manage and maintain individual file level profitability, revenue recognition and cost control leading to the highest level of financial health per shipment. In addition to this you are required to carry out any other duties as reasonably required by your manager.
Along with a passion for finance you will need to have:
a proven track record within the industry
be the person that goes the extra mile to understand and meet customer expectations
demonstrates a strong service mentality
takes initiative to propose innovations and improvements
builds strong working relationships
In return you will be offered the following benefits:
GBP22,000.00 - GBP28,000.00 per annum depending on experience
generous company benefits and paid annual leave allowance
monthly pension contributions
the chance to further you career
This is a fantastic opportunity and will not be available for long, so please contact Matt Way on 07566799859 or matt.way@firstchoiceuk.com immediately to be considered for this role.
FREIGHT & LOGISTICS
ESSEX OFFICE
Customer Service Export Import Ocean
Customer Services Operative Export / Import (OCEAN) x 2 Temp to perm
Based Felixstowe - salary negotiable, up to 28k based on experience
The knowledge, experience and skills required to undertake the level at a fully competent level:
A collaborative, innovative and commercially driven individual with strong stakeholder engagement skills, with demonstrable operational delivery experience already working at a similar level to this role, who can really develop, shape and drive our Commercial offering. You will have both demonstrable commercial (commercial gateway and pricing environment is essential) and operational experience within Ocean freight coupled with strong overseas Ocean Freight market knowledge.
Strong People Management Skills
Ability to coordinate, plan and monitor at national level Ocean projects
Strong background in process design and execution
Experience within Ocean Operations
Experience within Finance and Administration
Strategic exposure necessary
Must have previous experience in freight to apply for this position
Based Felixstowe - salary negotiable, up to 28k based on experience
The knowledge, experience and skills required to undertake the level at a fully competent level:
A collaborative, innovative and commercially driven individual with strong stakeholder engagement skills, with demonstrable operational delivery experience already working at a similar level to this role, who can really develop, shape and drive our Commercial offering. You will have both demonstrable commercial (commercial gateway and pricing environment is essential) and operational experience within Ocean freight coupled with strong overseas Ocean Freight market knowledge.
Strong People Management Skills
Ability to coordinate, plan and monitor at national level Ocean projects
Strong background in process design and execution
Experience within Ocean Operations
Experience within Finance and Administration
Strategic exposure necessary
Must have previous experience in freight to apply for this position
FREIGHT & LOGISTICS
Customer Services Operative Export / Import (OCEAN) x 2 Temp to perm
Based Felixstowe - salary negotiable, up to 28k based on experience
The knowledge, experience and skills required to undertake the level at a fully competent level:
A collaborative, innovative and commercially driven individual with strong stakeholder engagement skills, with demonstrable operational delivery experience already working at a similar level to this role, who can really develop, shape and drive our Commercial offering. You will have both demonstrable commercial (commercial gateway and pricing environment is essential) and operational experience within Ocean freight coupled with strong overseas Ocean Freight market knowledge.
Strong People Management Skills
Ability to coordinate, plan and monitor at national level Ocean projects
Strong background in process design and execution
Experience within Ocean Operations
Experience within Finance and Administration
Strategic exposure necessary
Must have previous experience in freight to apply for this position
Based Felixstowe - salary negotiable, up to 28k based on experience
The knowledge, experience and skills required to undertake the level at a fully competent level:
A collaborative, innovative and commercially driven individual with strong stakeholder engagement skills, with demonstrable operational delivery experience already working at a similar level to this role, who can really develop, shape and drive our Commercial offering. You will have both demonstrable commercial (commercial gateway and pricing environment is essential) and operational experience within Ocean freight coupled with strong overseas Ocean Freight market knowledge.
Strong People Management Skills
Ability to coordinate, plan and monitor at national level Ocean projects
Strong background in process design and execution
Experience within Ocean Operations
Experience within Finance and Administration
Strategic exposure necessary
Must have previous experience in freight to apply for this position
FREIGHT & LOGISTICS
ESSEX OFFICE
Import Export Coordinator
Import/Export Coordinator - Felixstowe -
A Small Friendly Freight Forwarder based in Felixstowe are currently looking for an experienced Shipping Import/Export NVOCC Clerk to join their team.
You will be joining a team, completing full Customs entries for Ocean Import & Export Freight, An experienced of working with Fresh Produce Imports would be beneficial.
The Package
Negotiable depending on Experience
Monday - Friday
office hours 9 - 5
20 days holiday + BH
The Role
with Customers Both in the UK and Europe
You will be completing full import & Export customs clearances for ocean freight & European Road Freight
Handling timely updates and arranging deliveries
Using systems such as: ASM Sequoia and Box-Top
The Requirements
candidates for this must have sea/road experience in shipping or freight forwarding
Experience in dealing with Customers
Import Customs entries
Ocean Freight/Road freight
December Start
Industry
Logistics & Supply Chain
Employment Type
Full-time
A Small Friendly Freight Forwarder based in Felixstowe are currently looking for an experienced Shipping Import/Export NVOCC Clerk to join their team.
You will be joining a team, completing full Customs entries for Ocean Import & Export Freight, An experienced of working with Fresh Produce Imports would be beneficial.
The Package
Negotiable depending on Experience
Monday - Friday
office hours 9 - 5
20 days holiday + BH
The Role
with Customers Both in the UK and Europe
You will be completing full import & Export customs clearances for ocean freight & European Road Freight
Handling timely updates and arranging deliveries
Using systems such as: ASM Sequoia and Box-Top
The Requirements
candidates for this must have sea/road experience in shipping or freight forwarding
Experience in dealing with Customers
Import Customs entries
Ocean Freight/Road freight
December Start
Industry
Logistics & Supply Chain
Employment Type
Full-time
FREIGHT & LOGISTICS
ESSEX OFFICE
Import Forwarding Clerk
Forwarding Clerk
Location: Felixstowe
Salary: Depending on experience
Hours: Full time
We are looking for candidates who have at least 2-3 years experience and have the following skills:
Import shipping experience
Import customs clearance knowledge preferred but training can be given.
Understanding of the various customs procedures
Good knowledge of Destin8, CNS and Multifreight
Good knowledge of Microsoft office, including Excel
Strong communications and organisational skills
Strong work ethics with focus on attention to detail and accuracy
Team player and self-driven with a positive attitude
Key Tasks
Process and monitor the shipping process
Book shipments with our contractors
Prepare documentation for Import Clearance
Prepare and Arrange deliveries
Liaising with customers and consignees
Liaise with Customs Authorities and Port Health
Follow-up with customers and consignees
Invoicing and Purchase invoice processing
Location: Felixstowe
Salary: Depending on experience
Hours: Full time
We are looking for candidates who have at least 2-3 years experience and have the following skills:
Import shipping experience
Import customs clearance knowledge preferred but training can be given.
Understanding of the various customs procedures
Good knowledge of Destin8, CNS and Multifreight
Good knowledge of Microsoft office, including Excel
Strong communications and organisational skills
Strong work ethics with focus on attention to detail and accuracy
Team player and self-driven with a positive attitude
Key Tasks
Process and monitor the shipping process
Book shipments with our contractors
Prepare documentation for Import Clearance
Prepare and Arrange deliveries
Liaising with customers and consignees
Liaise with Customs Authorities and Port Health
Follow-up with customers and consignees
Invoicing and Purchase invoice processing
FREIGHT & LOGISTICS
ESSEX OFFICE
Import Entry Clearance Clerk
Import Entry Clearance Clerk
We are looking for import customs clearance/entry staff to join our team to co-ordinate and liaise with customers, customs authorities and handle import customs clearances from start to finish.
Job title: Import Customs Clearance Clerk
Location: Felixstowe
Salary: Depending on experience
Hours: Full time or Flexi-hours
We are looking for candidates who have 1-5 years experience and have the following skills:
Import customs clearance experience
Food import, SPS and Port Health experience
Good knowledge of the various customs procedures
Good knowledge of Destin8, CNS and Multifreight
Good knowledge of Microsoft office, including Excel and databases
Strong communications and organisational skills
Strong work ethics with focus on attention to detail and accuracy
Team player and self-driven with a positive attitude
Key Tasks
Prepare documentation for import customs clearance
Process and monitor import clearances
Liaising with customers and consignees
Liaise with Customs Authorises and Port Health
Follow-up with customers and consignees
We are looking for import customs clearance/entry staff to join our team to co-ordinate and liaise with customers, customs authorities and handle import customs clearances from start to finish.
Job title: Import Customs Clearance Clerk
Location: Felixstowe
Salary: Depending on experience
Hours: Full time or Flexi-hours
We are looking for candidates who have 1-5 years experience and have the following skills:
Import customs clearance experience
Food import, SPS and Port Health experience
Good knowledge of the various customs procedures
Good knowledge of Destin8, CNS and Multifreight
Good knowledge of Microsoft office, including Excel and databases
Strong communications and organisational skills
Strong work ethics with focus on attention to detail and accuracy
Team player and self-driven with a positive attitude
Key Tasks
Prepare documentation for import customs clearance
Process and monitor import clearances
Liaising with customers and consignees
Liaise with Customs Authorises and Port Health
Follow-up with customers and consignees
OFFICE & PROFESSIONAL
ESSEX OFFICE
Operations and Customer Service Representative
Operations and Customer Service Representative
Our Client an international freight Forwarder looking to recruit. To manage booking's start to finish, to control import accounts on a start to finish basis, and develop excellent customer relationships through the delivery of a consistent and high quality service.
To control import accounts on a start to finish basis, and develop excellent customer relationships through the delivery of a consistent and high quality service.
Duties:
Manages all bookings from start to finish for allocated customers
Develops relationship with allocated customers
Issues booking instructions to origin offices
Processes Import and Export bookings
Accepts all orders (from customer or overseas office) and assumes full responsibility for their Successful completion, including origin management, customs clearance and delivery.
Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
Processes UK Customs Clearance
Manages any other site involved in a shipment
Develops processes and tools to support customer interface and communications
Takes and handles customer inquiries
Takes and registers all customer complaints and drives solution of customer complaints by solving it directly or assigning tasks to other function
Ensures correct charges are highlighted / passed for billing
Has full responsibility for correct P/L per file handled.
Key Skills
Strong background in Ocean Freight Forwarding
Good Administrative and MS Excel skills
A get the job done attitude
Thoroughly embedded knowledge of start to finish Ocean Freight process, including Rating, Cross Trade and some knowledge of Air.
Results driven and good attention to detail
Good written and spoken English
Good interpersonal skills
Ability to build relationships with customers
Able to prioritise, perform under pressure and work using own initiative.
Hours: 37.5
Monday to Friday
Our Client an international freight Forwarder looking to recruit. To manage booking's start to finish, to control import accounts on a start to finish basis, and develop excellent customer relationships through the delivery of a consistent and high quality service.
To control import accounts on a start to finish basis, and develop excellent customer relationships through the delivery of a consistent and high quality service.
Duties:
Manages all bookings from start to finish for allocated customers
Develops relationship with allocated customers
Issues booking instructions to origin offices
Processes Import and Export bookings
Accepts all orders (from customer or overseas office) and assumes full responsibility for their Successful completion, including origin management, customs clearance and delivery.
Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
Processes UK Customs Clearance
Manages any other site involved in a shipment
Develops processes and tools to support customer interface and communications
Takes and handles customer inquiries
Takes and registers all customer complaints and drives solution of customer complaints by solving it directly or assigning tasks to other function
Ensures correct charges are highlighted / passed for billing
Has full responsibility for correct P/L per file handled.
Key Skills
Strong background in Ocean Freight Forwarding
Good Administrative and MS Excel skills
A get the job done attitude
Thoroughly embedded knowledge of start to finish Ocean Freight process, including Rating, Cross Trade and some knowledge of Air.
Results driven and good attention to detail
Good written and spoken English
Good interpersonal skills
Ability to build relationships with customers
Able to prioritise, perform under pressure and work using own initiative.
Hours: 37.5
Monday to Friday
OFFICE & PROFESSIONAL
ESSEX OFFICE
Customs Clearance Coordinator
Customs Clearance Coordinator
HM Revenue & Customs knowledge to include classification, reclaims, websites
Descartes customs systems
Ireland Customs IFMS System
Destin8/CNS Compass
TRACES/PEACH etc
Outlook and APM Web Mail
Microsoft applications: Word, Excel, Access
Quality Education System
Ability to Update and View data within Damco and ML Systems to include but not Limited to: MODS, Damco Reporting, Kewill, FACT, GCSS
ICDL (International Computer Driving Licence) / Maersk Security etc
LSS Customs modules
MyHr
My Learning
MTS
HM Revenue & Customs knowledge to include classification, reclaims, websites
Descartes customs systems
Ireland Customs IFMS System
Destin8/CNS Compass
TRACES/PEACH etc
Outlook and APM Web Mail
Microsoft applications: Word, Excel, Access
Quality Education System
Ability to Update and View data within Damco and ML Systems to include but not Limited to: MODS, Damco Reporting, Kewill, FACT, GCSS
ICDL (International Computer Driving Licence) / Maersk Security etc
LSS Customs modules
MyHr
My Learning
MTS
OFFICE & PROFESSIONAL
ESSEX OFFICE
Customer Service Executive - Supply Chain
Customer Service Executive - Supply Chain
Key Success Indicators: Customer satisfaction as indicated by KPIs, Customer Satisfaction Survey (CSS) & other feedback mechanisms Your ability to meet deadlines Your ability to develop new, more efficient working practices The timeliness and accuracy of sales invoicing for your client(s) and timely passing of supplier invoices. The outcome of quality audits Your ability to reach other goals set by the Customer Services Manager together with the Customer Service Client Lead. Key skills for the role: Technical skills: Microsoft applications: Word, Excel, Outlook Internal business systems (e.g. FACT) Ability to update and view data within our client tracking and control systems (to include but not limited to: MODS, LOG*IT, M-Power, Track*it, FACT, DMS, ILSE) Soft skills: A good telephone manner Strong Customer Service mind set and approach Learning description of the role: 1) Develop a strong understanding of Customer Service Delivery in the arena of International Supply Chain Management 2) Develop strong MS Office skills - Word, Excel and Outlook. 3) Develop and in depth knowledge of systems used on the management of International Supply Chains 4) Develop a strong understanding on financial processes relating to the provision of services by 3rd party suppliers and the invoicing of our customers and how this impacts revenue and gross profit 5) Develop a good understanding of Global transport
Key Success Indicators: Customer satisfaction as indicated by KPIs, Customer Satisfaction Survey (CSS) & other feedback mechanisms Your ability to meet deadlines Your ability to develop new, more efficient working practices The timeliness and accuracy of sales invoicing for your client(s) and timely passing of supplier invoices. The outcome of quality audits Your ability to reach other goals set by the Customer Services Manager together with the Customer Service Client Lead. Key skills for the role: Technical skills: Microsoft applications: Word, Excel, Outlook Internal business systems (e.g. FACT) Ability to update and view data within our client tracking and control systems (to include but not limited to: MODS, LOG*IT, M-Power, Track*it, FACT, DMS, ILSE) Soft skills: A good telephone manner Strong Customer Service mind set and approach Learning description of the role: 1) Develop a strong understanding of Customer Service Delivery in the arena of International Supply Chain Management 2) Develop strong MS Office skills - Word, Excel and Outlook. 3) Develop and in depth knowledge of systems used on the management of International Supply Chains 4) Develop a strong understanding on financial processes relating to the provision of services by 3rd party suppliers and the invoicing of our customers and how this impacts revenue and gross profit 5) Develop a good understanding of Global transport
FREIGHT & LOGISTICS
ESSEX OFFICE
Import Logistics Clerk
Import Logistics Clerk
To service customer requirements for freight & logistics and to assist in other areas within the operations department.
Daily communication with overseas agents, receiving new bookings and route selecting based on movement type and customer.
Receive documentation from overseas agents, checking and allocating to files.
Reference jobs within forwarding system (ie. Multifreight)
Ensure that jobs are kept up to date with latest vessel and arrival information.
Check that original Bill of Lading or telex release is present.
Arrange FCL & LCL deliveries as per customer requirements.
Selecting haulier based on price/service and booking haulage with chosen haulier.
Advise charges to consignee prior to delivery date, selected customers only.
Collection of funds for non-account customers.
Obtain releases for LCL/FCL shipments as required.
Check off quay dates/times each day.
Use Port Community Systems (Destin8 / CNS).
Any other task which is reasonable within an office environment.
To service customer requirements for freight & logistics and to assist in other areas within the operations department.
Daily communication with overseas agents, receiving new bookings and route selecting based on movement type and customer.
Receive documentation from overseas agents, checking and allocating to files.
Reference jobs within forwarding system (ie. Multifreight)
Ensure that jobs are kept up to date with latest vessel and arrival information.
Check that original Bill of Lading or telex release is present.
Arrange FCL & LCL deliveries as per customer requirements.
Selecting haulier based on price/service and booking haulage with chosen haulier.
Advise charges to consignee prior to delivery date, selected customers only.
Collection of funds for non-account customers.
Obtain releases for LCL/FCL shipments as required.
Check off quay dates/times each day.
Use Port Community Systems (Destin8 / CNS).
Any other task which is reasonable within an office environment.
