The Shipping Clerk performs and executes export and import shipping tasks to ensure a smooth shipping process.


Principal Accountabilities
Process export cargo shipments to support efficient operations; including arrange bookings with airports, organize cargo collection with SDMs, complete relevant paperwork (collection, airline, shipping), liaise with customers, and send pre-alerts and forward paperwork to cargo receiving locations
Process import cargo shipments to support efficient operations; including process shipment alerts and files, obtain clearance instructions, enter customs clearance, alert Service Delivery Manager (SDM) of cargo arrival, liaise with customers, and organize shipments for delivery (via SDMs or operations transport Crew directly)
Carry our general administrative tasks including shipment filing, provision of documentation to customers
Provide consultation and advice to customers regarding customs clearance queries and documentation to ensure efficient shipment of cargo
Conduct oneself with accountability, customer focus, and demonstrate trust in ones actions to contribute

Knowledge & Experience
Minimum of 5 grades A-C at GCSE, including Math and English or equal to this
Previous experience in shipping role is an asset
Strong English language proficiency
IT literate (Microsoft Office packages)

Salary is dependment on your experience

**If you havent heard from us within 7 working days, please assume you have been unsuccessful this time**

Position: Cold Chain Customer Operations Agent
Experience: Preferable Knowledge of Air or Road Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt
Main Responsibilities:
Domestic and International freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments.
To prepare and present quotes for Air & Road consignments.
To provide Customer Service Excellence for both verbal and written communications.
Complete assigned tasks within agreed time-frames.
Complete bookings and sales according to both Customer & client timescales.
To ensure data & security integrity of both Customer & client information is always controlled.
Co-ordinate with other offices & Groups.
Co-ordinate transport with both UK & Overseas approved strategic service partners.
To provide guidance on appropriate paperwork for customs clearance.
Prepare & co-ordinate all forms of freight documentation including airway bills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation.
Prepare & complete Customs Control submissions for Imports & Exports.
To work with all types of cargo and all necessary associated tasks.
To use company vehicles on occasion to deliver and collect paperwork and or shipments.
To undertake any training courses required to understand and complete job tasks.
To co-ordinate Group project tasks as and when directed.

Reporting to: Cold Chain Operations Manager
Hours: Monday-Friday 08:00-17:30 (1 Hour Lunch)
Salary: Negotiable depending upon experience

** If you have not heard back from us within 7 working days please assume you have been unsuccessful **

SEAFREIGHT IMPORT/EXPORT OPERATOR

£25,000 TO £30,000 – Depending on experience

IMPORTS /Exports / Freight / Shipping

Based in West Midlands (B62)

We are seeking to recruit a SEAFREIGHT IMPORT/EXPORT OPERATOR to join a busy Freight Forwarding office based in Halesowen, West Midlands.

The role of Seafreight Import/Export Operator is to handle Seafreight Import OR Export operations from start to finish, for both FCL & LCL shipments. In return the package available is £25,000 - £30,000 per annum (depending on level of experience), working Monday -Friday and based in West Midlands (B62)

Duties will include:

• Making bookings with customers Agents, Shipping Lines, Hauliers.
• Raising Export Shipping Documentation
• Processing Import shipments
• Inputting Export Customs Entries
• Completing all freight administration
• Keeping updated with customers and carriers at all times.

This is an excellent opportunity for candidate who have previous Freight Forwarding experience, or who has worked in Import OR Export Shipping on behalf of a manufacturer and would like to move over to Freight Forwarding.

The successful candidate will need to be hard working, willing to train and learn new ways of working, friendly & approachable as well as possessing strong administration, communication and customer service skills.

 

Directly responsible for the client interaction.
Managing team based in house at the Duxford site
Ensuring all operations are working efficiently
Development and planning to ensure we are always offering effective solutions to client
Dealing with multiple sites

Key Tasks and Responsibilities
Take financial responsibility for both costs and revenue
Planning and arrangement of international consignments according to client instructions and requirements
Completion of export documents from start to finish
Completion of export customs entry to be under various CPCs
Customs audit based on MSS report
End to end monitoring of outbound/inbound movements
Day to day invoicing and job costing
Month end invoicing and reporting
Communication with sites in UK and Europe
Ensure all enquiries or other communications are actioned promptly and efficiently
Ensuring we meet company DATA Quality KPI with required tracking information
Ensuring any PM queries are cleared within KPI timeframe
Demonstrate flexibility and team skills within the site department to ensure consistent and uninterrupted service to the client and their customers
Administer the operating procedures as defined by the client
Manage suppliers and the service they provide to us, directly and through the Product Manager
Customer service is paramount and relationship building is essential from day one
Any other delegated tasks as deemed reasonable as assigned by the reporting superior

Export Operator
Key Tasks and Responsibilities
Planning and arrangement of international consignments according to client instructions and requirements
Completion of export documents from start to finish
Completion of export customs entry to be under various CPCs
End to end monitoring of outbound movements
Day to day invoicing and job costing
Communication with overseas offices/partners
Regularly updating customers monthly rates
Quoting new traffic
Ensure all enquiries or other communications are actioned promptly and efficiently
Ensuring we meet company DATA Quality KPI with required tracking information
Ensuring any PM queries are cleared within KPI timeframe
Collecting VAT/Duty from customers if required
Demonstrate flexibility and team skills within the site department to ensure consistent and uninterrupted service to the client and their customers
Administer the operating procedures as defined by the client
Compile daily reports on outstanding collections/deliveries
Communicate daily on deviations to the transport plan put in place
Manage suppliers and the service they provide to us, directly and through the Product Manager
Customer service is paramount and relationship building is essential from day one
Any other delegated tasks as deemed reasonable as assigned by the reporting superior.

Minimum Education and Experience Requirements:
Good telephone manner and customer service skills are essential
Attention to detail
Friendly, calm and professional manner
Ability to handle pressure and good time-management
Ability to adapt to change and work effectively as part of a team
Enthusiasm and self-motivation
Must Have previous freight forwarding background.

Freight Operations Coordinator

We are looking for an Operations Agent to work within our expanding ocean and air team based in Staplehurst. Reporting into our head of Field Sales and working collaboratively with ocean and air products this core role will focus on identifying, sourcing, developing, enhancing, and maximising new business opportunities to ensure we are supporting our business growth plan. In addition to this, we are looking for someone who understands the operational element of freight forwarding.

To clearly understand the demands of shipping hazardous goods via Air and Sea whilst generating the relevant paperwork for consignments of this nature.
Ensure timely bookings within ocean and air freight forwarding on customers behalf.
Prepare export documentation including data entry in accordance with the Countries requirements.
Ongoing communication with customers within the UK and overseas offices regarding the movement of shipments.
Preparation of certificates of origin, cargo manifest, customs clearance documentation, hazardous material and any other. documentation required for the processing of goods internationally.
Prepare export and import documentation and implementation into our internal system.
Raise spot quotations for both Ocean and Air freight forwarding whilst generating revenue for the business.
Dangerous Goods/ADR training highly desirable.
Demonstrable experience within ocean and air freight forwarding.
Team player with a collaborative approach and willing to share expertise.
Strong commercial focus and acumen with strong influencing skills.
Highly proactive self-starter with a high level of self-initiative.
Proven experience in developing relationships with key stakeholders across all business units.
A good understanding of customs clearance and brokerage processes.
A good understanding of cross border shipping and incoterms.
A knowledge of the shipping process surrounding Brexit and advantage but not mandatory

Must have previous Freight experience.

Freight Manager

Manage staff within the freight forwarding business to improve performance
Managing existing client relationships to understand their requirements and ensure their needs are met.
Bring on board new customers and agent networks to drive growth
Review and streamline processes within the business to ensure we meet client expectations and increase efficiency
Take ownership of contracts with customers and suppliers to ensure these are in place and comply with group requirements
Monitoring performance of activities using key metrics and reporting to senior management.
Assisting with setting, managing and monitoring financial targets and budget development.
. Onboard new customers
2. Develop agency networks to bring in referral business
3. Pick up work to ensure that tasks completed to deadlines, and provide holiday cover, including where necessary
a. Manage bookings with ocean and air freight on customer behalf
b. Prepare export documentation including data entry in line with country requirements
c. Ongoing communication with customers regarding movement of shipments
d. Prepare import documents
e. Enter data on our internal questions
f. Raise quotations for work
4. Line management of existing freight team
5. Training of staff
6. Improve profitability and efficiency
7. Convert other group companies to AGF services
8. Convert customers of other group companies to AGF services
Dangerous goods training required

General competence in Ocean, air & road haulage
Previous roles in medium sized freight forwarder
Experience of hazardous goods and other relevant certifications including IATA
Good networking and communication skills
Management skills
Can bring new business and develop strategy Positive thinker

Our client a small Freight Forwarder based near Guildford are recruiting for an experienced Freight Co-ordinator (Airfreight and Seafreight Imports and Exports) to join their busy, close-knit team.

Candidate will be responsible for co-ordinating all aspects of Export and Import shipments, have experience of customs clearances and deliveries, and creating all required documentation (MAWB/HAWB) and preferably have experience of Boxtop.

Salary depending on experience

Hours are Monday - Friday 09:00 to 17:30

Full UK Licence and Car Owner required due to location

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Title: Shipping Administrator
Summary:
A company providing global transport solutions to their extensive customer base through a
variety of distribution networks is seeking an individual with Freight Forwarding experience,
the successful candidate will be managing mainly Sea shipments and Air Exports.

To be considered for this role, experience in the Air Export, Sea Export, Road Freight and
Imports both by air and sea is essential and have an ability to work to deadlines under
pressure and own initiative. Valid Dangerous Goods Certificate Vital.

Tasks:
§ Role will involve liaising with customers, taking bookings, handling quotations. Liaison with
shipping lines and forwarders to obtain required information for clearance.
§ Negotiate contracts, transportation and handling costs.
§ Provide advice on the most commercially viable method of transporting goods
§ Providing the relevant information to Transport companies to ensure customer requirements
are met.
§ Complete customs formalities or sub-contracting services
§ Maintain visibility and control through all phases of the journey, including the production
management reports, statistical and unit cost analyst
§ Ensuring that all documentation is completed is correct, filed and set out as per instructions.
Maintaining files, ensuring that are costed and billed correctly. Check and timely manage
invoices out and in
§ Work closely with customers, colleagues and third parties to ensure smooth operations to
deadlines.
§ Work in line with finance requirements including the month end procedures
§ Contribute to the general administration of the office including filing etc.
§ Be proactive when faced with problems
§ Provide quotations to existing clients/ new clients and agents, develop business from existing
and new customers.
§ Be aware of potential customers and look for opportunities to develop the business, assist in
sales by calling potential clients including following up on quotations
§ Assist with projects as necessary and as directed
§ Any other duties as reasonably requested
§ Ability to START and FINISH job

Skills & Educational qualifications - Required = (R) Preferred = (P)
§ Educated to A level or equivalent - (R)
§ Excellent communication skills, both written and verbal - (R)
§ Analytical skills - (R)
§ Business Awareness - (P)
§ Commercial awareness - (R)
§ Reliability - (R)
§ Willingness to show initiative - (R)
§ Willingness to take responsibility - (R)
§ Accuracy - (R)
§ Computer awareness - (P)
§ Clean Driving Licence - (R)

The hours are Monday to Friday 9am to 5.30pm but flexibility is required

Salary up to GBP28K based on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Operations FCL Manager

someone to handle FCL. Accounts, This would be covering all aspects;

Quoting FCL pricing Import & Export
Procurement of FCL
Maintaining rates within a matrix and/or via our website
Booking with carriers
Arranging bookings with clients, including pick up and/or deliveries
Handling all documentation requirements for carrier, agent, client

Covering all aspects of FCL, import and export, booking, documentation and sales. Candidate needs to be well versed in all aspects from start to finish, and have extensive knowledge/relationship with carriers in order to assist with procurement also. This person will have a fantastic opportunity to grow, and run a department in time, within one of the largest multinational NVOCCs in the UK.
They will obtain leads from overseas offices, as well as SMEs who support on LCL, but there is no existing FCL within the organisation so they will need to get this off the ground and profitable.

Must have Good knowledge of FCL Ocean within freight forwarding