Fantastic professional company are currently looking to recruit an experienced Freight Customer Services Agent to work in their busy team

Successful candidate will have a Freight/Courier background and have the following experience
*would also consider strong customer service clerk our of the industry *

Ensure smooth & timely freight process flow
Data entry
Track & Trace shipments
Customs knowledge (an advantage)
Customer Services background

Ideal Background

Freight related industry knowledge (advantage)
Pro-active & confident telephone skills

Hours Monday to Friday 0900 -17.30 or thereabouts

Salary cGBP23,000-GBP25,000k doe

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Export Operator

Manage export process start to finish via Topaz system
Receive bookings from clients and issue booking confirmation
Arrange haulage with UK warehouses
Liaise with UK warehouses to book container loading
Issue manifest to warehouses
Create customs entries and associate to master
Submit AMS entries and check accuracy after submission
Issue Bill of Lading Instructions to carriers prior to documentation cut
Check Bill of Lading correct when received from carrier and highlight any errors
Send pre-alerts to overseas agents within 48 hours of sailing
Ensure cost estimates are entered on all jobs within the correct accounting month
Check purchase invoices are correct on receipt. Pass all correct invoices for payment and dispute anything that is not as agreed.
Ensure all operational issues are clearly documented in writing, keeping Export Manger in copy of all correspondence
Access invoice queries on a daily basis via Topaz, resolve any queries and forward anything that is on your list in error to correct party
Close files after checking everything has been charged/costed and maximum profitability is achieved
Answer telephone in a timely manner

Must have previous Ocean Freight Forwarding experience

Join a global expert who offers a broad range of services and allows you to be completive in the market!! Due to expansion, our Client is actively seeking for a seasoned
Ocean & Air Import Account Manager to assist busy operations on Manchester Airport.

Excellent package on offer and a robust team of freight professionals who know how!

Scope and Responsibilities;
To handle general airfreight operations from start to finish.
Ocean & Airfreight Imports MAINLY , some exports as and when required.
Responsible for the development of the business relationship between the Company &
existing customers.Account Management.
Managing you allocated portfolio of customers in line with agreed operating procedures.
Creating customer specific reports.
Preparation of Customs entries for your allocated customers.
You will co-ordinate the movement of all shipments, customs clearances and deliveries.
Responsible for the building of jobs within CargoWise
Ensure that invoices are generated accurately and in a timely manner
Tick the criteria?
Strong background in OCEAN & AIR*FREIGHT FORWARDING
5 + years experience in a similar role
Dedicated to providing a high level of customer service, with the ability to go above & beyond
Team player
Confident and articulate communicator
Excellent commercial acumen
Proficient in using MSOffice & familiar with bespoke IT software packages - knowledge of
CargoWise would be an advantage.

First Choice Staff -Specialist Recruiter -we do find the best talents and do offer exciting job opportunities across all levels. To make us your First Choice, simply go to:-www.firstchoiceuk.com

Ocean Freight Logistics Coordinator -

Responsible for day to day control and planning within the central operations Ocean Team
Reporting to Control Tower Air & Ocean Manager

Key Responsibilities
Operational day to day control of Multi customer under a CT environment
Ensuring transport activities are operated in accordance with internal and customer service requirements
Adherence of operational margins for modal transport
Maximisation of container fill for consolidations
On-time delivery of cargo in line with customer service requirements
Pricing for spot business as per customer requirements
Demonstrate an ability to reduce transport cost and improve margins
Problem solving and corrective actions as appropriate
Customer service ownership existing customer base
Work within company standards.
Formulate cost saving initiatives from freight and consolidation activity, based on supplier/customer agreement
Ensure that financial job costing, invoicing and reporting for freight is carried out in accordance with company standards
Good knowledge of customs procedures and regimes
Specific Functional Competences, Knowledge and Skills Required
Essential
Minimum 3 years experience in Ocean Freight operations within a freight forwarding company
Experience of Ocean freight trade-lanes and markets (Americas/APAC/Europe)
Operational experience of Ocean planning processes
Good knowledge of Marine Transport regulations
Good inter-personal skills (written and verbal)
Ability to demonstrate analytical and logical thinking
Good analytical and numerical skills

Desirable
Previous automotive logistics experience a benefit
Basic knowledge of domestic & European Road Transport a benefit

Language Skills (Desired)
European language fluency an advantage: i.e. Spanish, Italian, French, German

SHIPPING & LOGISTICS CUSTOMER SERVICE OPERATOR

£22,000 basic salary

Monday to Friday 8.30 – 5.00pm

IMMEDIATE START – 3 to 6 Month Contract, leading to Permanent

We are working with a large Global Freight Forwarding and Logistics organisation to recruit a new member of staff to join their Logistics division as an SHIPPING & LOGISTICS CUSTOMER SERVICE OPERATOR. We require a candidate with excellent customer service and Microsoft Excel skills, who is hard working and dedicated in their approach.

A Temp to Perm position (initially a 3-6mth contract) and able to offer an immediate start, it is paying a salary of £22,000.

Day to day duties of a SHIPPING & LOGISTICS CUSTOMER SERVICE OPERATOR will include:

• Liaising with Customers, Shipping Lines, Rail terminals and companies and hauliers
• Planning transport movements according to Key Account customer requirements
• Communication with Ports and shipping points, as well as 3^rd party carriers
• Processing Logistics administration
• Completing Microsoft Excel Spreadsheets
• Answering customer and supplier queries and enquiries via email and telephone
• Updating spreadsheets and KPI reports with accurate data
• Answering rate requests and agree spot rates with carriers
• Organisational of special shipments on request
• Preparing arrival and departure statistics

The successful candidate is required to have ideally worked in the LOGISTICS, SUPPLY CHAIN or FREIGHT FORWARDING industry. Possess outstanding communication and customer service skills, be computer literate including good knowledge of excel, able work with colleagues and customers across all levels in all global locations, remaining articulate and professional.

 

AIRFREIGHT EXPORT CONTROLLER – Freight Forwarding & Logistics

Excellent salary of £25,000 to £30,000 + Package

Previous Airfreight Export experience required

Based in Nuneaton/Coventry area

We are eager to recruit a candidate who has gained experience of working in Airfreight Export operations and is seeking the next step in their career.

The role of AIRFREIGHT EXPORT CONTROLLER is a hands on operational role, handling Airfreight Export shipments, liaising with customers to include large Key Accounts Customers, negotiating with Airlines and suppliers, resolving issues that may arise, assisting other Airfreight operators in your team and offering a high level of customer service throughout.

My clients is a large global Freight Forwarding & Logistics organisation and they are keen to recruit a candidate who has gained, previous AIRFREIGHT EXPORT operations experience and who is hard working, loyal, dedicated and able to operate in a professional manner with both customers and colleagues.

An exciting and excellent opportunity for a Freight Forwarding candidate who has extensive Airfreight operational experience and is looking for an organisation offering career progression opportunities for the futures and a long term career move.

Fantastic opportunity has become available to work within the Freight Forwarding & Logistics industry.Our Client is known for their experience, professionalism and integrity over the years; First Choice Staff Manchester is seeking to recruit a Multi-Modal Operator (Freight Forwarding) with some or more freight experience. They have excellent worldwide logistics network, they are achieving the highest standards of service and meeting the demands of international businesses with success.

Duties:
Organising the import of varied cargo by any or a combination of transport modes
Liaise with customers to obtain shipment authorisations.Monitor and manage cargo movements from origin to final point of destination.Ensure full compliance of appropriate legislation and regulations and all documentation relevant to the movement of cargo.Develop and maintain close relationships with customers.Provide regular communication to customers of shipment progress.Manage all Customs processes necessary for the import of shipments for your allocated customers.Resolving any customer service issues for the customer.Obtain rates and prepare quotations on request or on receipt of a booking.Maintain own P & Ls weekly
Prepare documents for invoicing.Liaising with your customer/s to determine other opportunities for new lanes /activity.To perform any other duties not defined in the job description as reasonably requested / expected by the Company

Skills/Requirements:
Some experience of Import/Export Freight Forwarding -essential
Previous experience of working with Freight systems (quotes, bookings, entries/clearances and other).Excellent knowledge of Imports/Export processes & procedures
Freight Forwarding/Shipping.Excellent communication skills and across all levels
Flexible, hands on approach to work and willing to complete a variety of tasks.Be a team player bust still able to use own initiative.Excellent organisational, problem solving and decision making skills
Salary Band: GBP23,000-GBP25,000

Thank you for your interest in this vacancy advertised by First Choice Staff.
One of our Recruitment Specialists will contact you should your application be successful.
See more at:

This global supplier of transport and logistics services can offer you a great career opportunity; discover the ultimate by joining the Manchester Team and you will certainly come out with a Win-Win package. Weather you excel in Imports or Exports, it can be tailored.

Overall duties;
Operations, handling worldwide shipments (from inception to completion)
Customer Services-Key Account Management
Negotiation
Customs
Completion of shipping documentation
Consolidation/Cross Trade
Internal/External communications
Increasing revenue at every opportunity
Experience & skills;
Experienced Freight Forwarding background (ops & customer services)
Proven track in any of the modes of Air & Sea
Imports or Exports
Good negotiation skills in order to get the best deals from suppliers
Proactive and focused on quality, details and delivery
Organized and efficient
Positive and Can-Do Attitude

Additional;
Salary Band: GBP25,000-GBP30,000
Company life assurance, pension, holidays25 days plus Bank holidays, depending on performance annual pay review, support by team/management where required and not limited to!

First Choices Staff - See more www.firstchoiceuk.com / www.justfreightjobs.co.uk
*Our portfolio consists a diverse cross section of Freight forwarding, Shipping, Logistic vacancies and many more. Once you tell us the type of temporary or permanent job you want, our job is to make sure you get the fastest and best choice of career options*

Inside Sales Support/Freight Forwarding

This is a full time-position responsible to support sales efforts specially by

1. Managing the sales lead generation, qualification, distribution, oversight processes & associated selling campaigns.
2. CRM maintenance (Sales Force)
3. Management of quotation processes



Key Duties Include but are not limited.
Lead generation & pre-qualification
Distribute leads to logistics consultants
Lead tracking & Management through SF
Handle & tack web enquiries
Quote log maintenance in M/frt
To maximise on, & develop sales from new & existing customers through regular contact & activity
Gaining a clear understanding of customers business requirements
Assisting to develop key trades & services
Maintaining & developing relationships with existing customers via telephone calls emails, occasionally in person.
Listening to customer requirements & presenting the appropriate solution
Ensure that all tasks & assignments are carried out in a timely manner & to any set deadlines
Reviewing your own performance, aiming to meet or exceed targets.
Reviewing process & procedures & sharing best practice with colleagues
Obtaining rates from Our approved suppliers
Making accurate rapid cost calculations, & providing customers with quotations
Negotiating on sales & costs.
Obtaining feedback on all quotes issued & reporting on quotes won, lost & pending.
Requirements

Must have oral & written communication skills
Strong commercial awareness
A confident & determined approach
A high degree of self-motivation & drive
The ability to work both independently & a part of a team
Excellent organisation & problem-solving skills
The ability to prioritise & successfully manage deadlines
Excellent attention to detail & work accuracy
Knowledge of administration policies, systems & procedures
Listening skills
Computer literate ability to use computer software
Understanding of relevant legalisation
Able to keep information confidential

Freight Forwarding/supply chain, or shipping line, internal sales would be an advantage.

EXPORT SHIPPING ADMINISTRATOR – IMMEDIATE START AVAILABLE

£18,500 to £23,000 depending on experience

Daventry (NN11)

Maternity Cover – 12 Month contract3We are looking to recruit an EXPORT SHIPPING ADMINISTRATOR to join our busy team of Freight & Logistics operators, based in house at a customer office.

The role of Export Shipping Administrator will be responsible for;

• Arranging and co-ordinating international shipments by seafreight and airfreight
• Liaising with agents and colleagues overseas and in the UK as well as 3^rd party freight and logistics providers and carriers
• Completing Export Shipping documentation
• Organise distribution of documentation via post/courier
• Entering details on in-house computer system
• Produce commercial invoice and all necessary transport documents
• Complete Export Customs declarations
• General administration & Customer Service

This is a maternity cover for approximately 12 months and could be extended. The role requires a hard working individual who has experience of working in International Shipping / Freight Forwarding operations & Administration and who possesses excellent communication and customer service skills.