12 Jobs Found
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Get NEW JOBS like these
by email - as they go live.
by email - as they go live.
FREIGHT & LOGISTICS
ESSEX OFFICE
Operations Administrator
Job Title - Operations Administrator - 12 Month Fixed Term Contract
Location - Luton
Hours - 37.5 per week
Reports To - Station Manager
Key Activities:
Stationary Ordering
Raising Purchase orders
Updating exchange rates
Filing Audit reports
Excel spread sheets
Billing out
Customer and supplier communication
Following Health and safety guidelines
General administration duties
Understanding and using internal systems (Workflow) supplier invoice approvals
MART - intercompany approvals and matching
Specific Technical Requirements:
Excellent Communication both Oral and Written.
Ability to work under pressure and be flexible.
Ability to work as part of a team and on own initiative.
Attention to detail is paramount.
Location - Luton
Hours - 37.5 per week
Reports To - Station Manager
Key Activities:
Stationary Ordering
Raising Purchase orders
Updating exchange rates
Filing Audit reports
Excel spread sheets
Billing out
Customer and supplier communication
Following Health and safety guidelines
General administration duties
Understanding and using internal systems (Workflow) supplier invoice approvals
MART - intercompany approvals and matching
Specific Technical Requirements:
Excellent Communication both Oral and Written.
Ability to work under pressure and be flexible.
Ability to work as part of a team and on own initiative.
Attention to detail is paramount.
OFFICE & PROFESSIONAL
ESSEX OFFICE
Trainee Import Export Customer Service
Trainee Import/Export Customer service role,
The job description is below and the successful candidate would receive full training.
The operator would report to our Export Supervisor
The hours of work would be 09:00 to 17:30 5 days per week,
There will be a requirement for the operator to learn the end of day process which will mean they will be required to ensure the end of day process is complete before leaving to go home, they must understand this and be flexible on the days for this as there is a roster in place to keep the end of day process evenly divided by the team
Key Activities:
Develops relationship with allocated customers
Accepts all orders (from customer or overseas office) and processes such.
Creates and confirms transport order to ensure pickup of the shipment at origin.
Performs booking and booking optimization according to internal guidelines as defined by product.
Process all booking to carriers and issues HAWB instructions.
Runs all checks on HAWB prior to acceptance/print of HAWB.
Completes all Export/Import HMRC Requirements.
Fully ensures compliance with varying countries security needs, AMS/ACI etc.,
Prepares, controls and distributes all required Import/Export documents to counterparts (carriers, consignee, supplier) complying with regulations and internal procedures.
Checks responses from counterparts and finalizes validation of required documents.
Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
Provides spot quotations and closes contract.
Performs up and cross-selling (inbound calls) for existing customers and passes on leads to Sales.
Takes and handles customer inquiries, e.g. Track and Trace.
Takes customer requests with regard to Go Green topics and informs Country Go Green Head.
Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer.
Takes and registers all customer complaints and drives solution of customer complaints by solving it directly or assigning tasks to other function.
Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete.
OFFICE & PROFESSIONAL
ESSEX OFFICE
Import Export Customer Service Clerk
Import Export Customer service
someone working for a manufacturer or retail business, experience would be as per the below;
Responsible for taking and processing orders from customers, using great attention to detail to ensure that all aspects are dealt with properly.
Speaking and selling to customers over the phone, establishing good rapport not only with domestic customers but with commercial customers also. Such communications also include dealing with any problems that may arise during order processing and transport and providing good and satisfactory customer service.
Maintaining a good relationship with haulage companies to ensure that clear and correct instructions are relayed so that the consignee receives their goods as requested and on time.
Raising export/customs documentation such as Commercial invoices, Certificates of Origin, EUR1 Forms, ATR Forms and Arab Certificates of Origin to comply with customs requirements and ultimately to ensure customer satisfaction and efficient transport.
Using programs such as CRM and Sage 200 to raise, despatch and invoice orders as well as checking and allocating stock. This also includes managing customer accounts.
Regular use of Microsoft Office, including Excel to create and maintain spreadsheets for the recording of important information.
Taking payment from customers over the phone or by issuing proforma invoices.
someone working for a manufacturer or retail business, experience would be as per the below;
Responsible for taking and processing orders from customers, using great attention to detail to ensure that all aspects are dealt with properly.
Speaking and selling to customers over the phone, establishing good rapport not only with domestic customers but with commercial customers also. Such communications also include dealing with any problems that may arise during order processing and transport and providing good and satisfactory customer service.
Maintaining a good relationship with haulage companies to ensure that clear and correct instructions are relayed so that the consignee receives their goods as requested and on time.
Raising export/customs documentation such as Commercial invoices, Certificates of Origin, EUR1 Forms, ATR Forms and Arab Certificates of Origin to comply with customs requirements and ultimately to ensure customer satisfaction and efficient transport.
Using programs such as CRM and Sage 200 to raise, despatch and invoice orders as well as checking and allocating stock. This also includes managing customer accounts.
Regular use of Microsoft Office, including Excel to create and maintain spreadsheets for the recording of important information.
Taking payment from customers over the phone or by issuing proforma invoices.
FREIGHT & LOGISTICS
ESSEX OFFICE
Airfreight Export Specialist
Air Export Specialist -
Adhere to Customs Compliance procedures and documentation.
Manage and Build Customer Relationships.
Complete retrospective Customs compliance actions
Customs entry for Specialist License movements.
Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided.
Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.
Liaise directly with DGF departments on shipment planning and coordination.
Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination.
Liaise directly with overseas offices on shipment planning and coordination.
Maintain and update DFT compliance.
Maintain mandatory milestones and remarks through Logis (internal system).
Manage allocated customers against agreed SOP.
Use Logis to create, manage and maintain London Airfreight shipments.
Any other duties as required.
Update GCCS (internal complaints tool) with all required inputs including root cause and solution when assigned.
Support the measurement of Key Performance Indicators.
Contribute to the First Choice continuous improvement program.
Participate in the Weekly Team briefing sessions.
Complete all statutory and mandatory training.
Person Specification:
One years experience within the Freight Forwarding Industry.
5 GCSEs including Maths and English at Grade C or above - or equivalent desirable.
Experience of HMRC procedures.
Commercial awareness.
Clear and concise communication skills (written and spoken).
Ability to follow processes.
Ability to support a culture of continuous improvement.
Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.
Knowledge of Freight Forwarding industry: Exports, exports - Must have 5 year referencing with no gaps.
Adhere to Customs Compliance procedures and documentation.
Manage and Build Customer Relationships.
Complete retrospective Customs compliance actions
Customs entry for Specialist License movements.
Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided.
Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.
Liaise directly with DGF departments on shipment planning and coordination.
Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination.
Liaise directly with overseas offices on shipment planning and coordination.
Maintain and update DFT compliance.
Maintain mandatory milestones and remarks through Logis (internal system).
Manage allocated customers against agreed SOP.
Use Logis to create, manage and maintain London Airfreight shipments.
Any other duties as required.
Update GCCS (internal complaints tool) with all required inputs including root cause and solution when assigned.
Support the measurement of Key Performance Indicators.
Contribute to the First Choice continuous improvement program.
Participate in the Weekly Team briefing sessions.
Complete all statutory and mandatory training.
Person Specification:
One years experience within the Freight Forwarding Industry.
5 GCSEs including Maths and English at Grade C or above - or equivalent desirable.
Experience of HMRC procedures.
Commercial awareness.
Clear and concise communication skills (written and spoken).
Ability to follow processes.
Ability to support a culture of continuous improvement.
Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.
Knowledge of Freight Forwarding industry: Exports, exports - Must have 5 year referencing with no gaps.
WAREHOUSE
ESSEX OFFICE
Warehouse Supervisor
Warehouse Supervisor
To effectively supervise the Luton/Beds warehouse team so that all customer services, health and safety, security, quality and financial objectives are fully met.
The main critical job functions are:
- The successful candidate will be responsible for a team of staff that take care of all the Pick/Pack handling needs of LTN customers.
- Instrumental in the day to day running of the Pick/Pack area, managing order volumes, daily workload and continuous process improvement of the operation.
- Drives shipment handling accuracy, processes and adherence to strict procedures.
- Supervises and manages the shipment cross check process to identify, correct and prevent any errors prior to shipment despatch.
- Be flexible in the approach to work and be prepared to adapt to frequent challenges that arise, ensuring that cost efficiencies are paramount for both our client and the customer.
- Be a central point of contact for handling for Pick/Pack customers via the LTN Customer Service Team and their customers.
- On occasions support other areas of the warehouse operation as required.
- Train and develop team members in relevant SOPs/Work Instructions and Audits to the high standard expected for LTN
- The successful candidate will be responsible for all areas of health and safety and stringent security controls of the area.
- Key Holder
The successful applicant will demonstrate:
- A proven track record in a dynamic warehouse environment.
- Although no real shifts there are different hours and should be willing to cover as and when required
- The ability to communicate effectively verbally and in written format.
- Effective people management skills.
- A flexible, open attitude, an ability to lead and motivate the warehouse team.
- Proactive with a high level of self-motivation and determination.
- Attention to detail in particular where any anomaly from shipment to product/pack level is identified.
- Ability to work to deadlines and targets whilst ensuring that all SOPs are adhered to.
Skill and Qualifications
- FLT Licence.
- Level CO Security as a minimum ideally CM
- Good warehousing management skills and attention to detail.
- PC Skills - Microsoft Office (Word and Excel) and Microsoft office Outlook.
Full 5 year working history
Counter balance and reach truck license
Be CO trained
Experience in Pick & pack
Exceptional computer skills
Evidence of high Attention to detail
Health & safety aware within warehouse environment
Good customer service
Team player
37.5 hours per week.
To effectively supervise the Luton/Beds warehouse team so that all customer services, health and safety, security, quality and financial objectives are fully met.
The main critical job functions are:
- The successful candidate will be responsible for a team of staff that take care of all the Pick/Pack handling needs of LTN customers.
- Instrumental in the day to day running of the Pick/Pack area, managing order volumes, daily workload and continuous process improvement of the operation.
- Drives shipment handling accuracy, processes and adherence to strict procedures.
- Supervises and manages the shipment cross check process to identify, correct and prevent any errors prior to shipment despatch.
- Be flexible in the approach to work and be prepared to adapt to frequent challenges that arise, ensuring that cost efficiencies are paramount for both our client and the customer.
- Be a central point of contact for handling for Pick/Pack customers via the LTN Customer Service Team and their customers.
- On occasions support other areas of the warehouse operation as required.
- Train and develop team members in relevant SOPs/Work Instructions and Audits to the high standard expected for LTN
- The successful candidate will be responsible for all areas of health and safety and stringent security controls of the area.
- Key Holder
The successful applicant will demonstrate:
- A proven track record in a dynamic warehouse environment.
- Although no real shifts there are different hours and should be willing to cover as and when required
- The ability to communicate effectively verbally and in written format.
- Effective people management skills.
- A flexible, open attitude, an ability to lead and motivate the warehouse team.
- Proactive with a high level of self-motivation and determination.
- Attention to detail in particular where any anomaly from shipment to product/pack level is identified.
- Ability to work to deadlines and targets whilst ensuring that all SOPs are adhered to.
Skill and Qualifications
- FLT Licence.
- Level CO Security as a minimum ideally CM
- Good warehousing management skills and attention to detail.
- PC Skills - Microsoft Office (Word and Excel) and Microsoft office Outlook.
Full 5 year working history
Counter balance and reach truck license
Be CO trained
Experience in Pick & pack
Exceptional computer skills
Evidence of high Attention to detail
Health & safety aware within warehouse environment
Good customer service
Team player
37.5 hours per week.
FREIGHT & LOGISTICS
ESSEX OFFICE
Operations & Customer Service Specialist x3
OPERATIONS & CUSTOMER SERVICE SPECIALIST x3
Work within the general export team, processing of multi modal movements through the companies services to meet the customers requirements, completing all duties agreed within this profile
Key Activities:
Extremely high level of service and accuracy.
Must be able to self-manage, time, systems and processes.
Be a strong team player, taking on accountability for all tasks within this role.
Keep on top of the daily needs of the customers to ensure we meet their expectations.
Complete export paperwork and control the movement of shipments around the world.
Prepare shipments including all relevant information up to point of despatch.
Liaise with the shippers to obtain all shipment information to process shipments.
Be willing, able and have a can do attitude.
Be cost conscious, helping the team operate within budget, ensuring that best market rates are achieved.
Responsible for ensuring all costs are captured and billed on files.
Continually monitor logistical procedures to ensure the best delivery solution is applied.
Support all team members within their own role.
Keep a clean and well-presented working environment.
Identify service/delivery improvements and escalate to manager for consideration/implementation.
Support with ongoing process improvements using First Choice methodology.
Key Skills:
Logis Air
Hazardous goods trained (not essential but a benefit)
Excel/Word (must have a high level of competence)
E-mail
High level of computer skills/speed due to several computer systems/programs
At least 12 months experience on air exports (not essential but a benefit)
Must have Freight Forwarding experience!
Work within the general export team, processing of multi modal movements through the companies services to meet the customers requirements, completing all duties agreed within this profile
Key Activities:
Extremely high level of service and accuracy.
Must be able to self-manage, time, systems and processes.
Be a strong team player, taking on accountability for all tasks within this role.
Keep on top of the daily needs of the customers to ensure we meet their expectations.
Complete export paperwork and control the movement of shipments around the world.
Prepare shipments including all relevant information up to point of despatch.
Liaise with the shippers to obtain all shipment information to process shipments.
Be willing, able and have a can do attitude.
Be cost conscious, helping the team operate within budget, ensuring that best market rates are achieved.
Responsible for ensuring all costs are captured and billed on files.
Continually monitor logistical procedures to ensure the best delivery solution is applied.
Support all team members within their own role.
Keep a clean and well-presented working environment.
Identify service/delivery improvements and escalate to manager for consideration/implementation.
Support with ongoing process improvements using First Choice methodology.
Key Skills:
Logis Air
Hazardous goods trained (not essential but a benefit)
Excel/Word (must have a high level of competence)
High level of computer skills/speed due to several computer systems/programs
At least 12 months experience on air exports (not essential but a benefit)
Must have Freight Forwarding experience!
FREIGHT & LOGISTICS
ESSEX OFFICE
Operations/Customer Service
Operations/Customer Service 3 month Temp contract
Work within the general export team, processing of multi modal movements through company services to meet the customers requirements, completing all duties agreed within this profile
Key Activities:
Extremely high level of service.
Must be able to self-manage, time, systems and processes.
Be a strong team player, taking on accountability for all tasks within this role.
Keep on top of the daily needs of the customers to ensure we meet their expectations.
Complete export paperwork and control the movement of shipments around the world.
Prepare shipments including all relevant information up to point of despatch.
Liaise with the shippers to obtain all shipment information to process shipments.
Be willing, able and have a can do attitude.
Be cost conscious, helping the team operate within budget, ensuring that best market rates are achieved.
Responsible for ensuring all costs are captured and billed on files.
Continually monitor logistical procedures to ensure the best delivery solution is applied.
Support all team members within their own role.
Keep a clean and well-presented working environment.
Identify service/delivery improvements and escalate to manager for consideration/implementation.
Support with ongoing process improvements using First Choice methodology.
Key Skills:
Logis Air
Hazardous goods trained (not essential but a benefit)
Excel/Word (must have a high level of competence)
E-mail
High level of computer skills/speed due to several computer systems/programs
Work within the general export team, processing of multi modal movements through company services to meet the customers requirements, completing all duties agreed within this profile
Key Activities:
Extremely high level of service.
Must be able to self-manage, time, systems and processes.
Be a strong team player, taking on accountability for all tasks within this role.
Keep on top of the daily needs of the customers to ensure we meet their expectations.
Complete export paperwork and control the movement of shipments around the world.
Prepare shipments including all relevant information up to point of despatch.
Liaise with the shippers to obtain all shipment information to process shipments.
Be willing, able and have a can do attitude.
Be cost conscious, helping the team operate within budget, ensuring that best market rates are achieved.
Responsible for ensuring all costs are captured and billed on files.
Continually monitor logistical procedures to ensure the best delivery solution is applied.
Support all team members within their own role.
Keep a clean and well-presented working environment.
Identify service/delivery improvements and escalate to manager for consideration/implementation.
Support with ongoing process improvements using First Choice methodology.
Key Skills:
Logis Air
Hazardous goods trained (not essential but a benefit)
Excel/Word (must have a high level of competence)
High level of computer skills/speed due to several computer systems/programs
OFFICE & PROFESSIONAL
ESSEX OFFICE
Operation Administrator
Operation Administrator
The operations Admin role will consist of the following:
Stationary Ordering
Raising Purchase orders
Updating exchange rates
Filing Audit reports
Excel Spreadsheets
Billing out
Customer and supplier communication
Following Health and safety guidelines
General administration duties
Understanding and using internal systems (Workflow) supplier invoice approvals
Branch Manager support - Spreadsheets and billing
Reception Cover
The operations Admin role will consist of the following:
Stationary Ordering
Raising Purchase orders
Updating exchange rates
Filing Audit reports
Excel Spreadsheets
Billing out
Customer and supplier communication
Following Health and safety guidelines
General administration duties
Understanding and using internal systems (Workflow) supplier invoice approvals
Branch Manager support - Spreadsheets and billing
Reception Cover
FREIGHT & LOGISTICS
ESSEX OFFICE
Export Customer Service Representative
Logistics Export Customer Service Rep
Processing of multi modal movements through our clients services to meet The customers requirements, completing all duties agreed within this Profile, this worldwide account is controlled in the UK exporting ship spares to ports around the world.
Key Activities:
Extremely High Level of service.
Must be able to self-manage, Time, Systems and processes.
Be a strong team player, taking on accountability for all tasks within this role.
Keep on top of the daily needs of the customer to ensure we meet their expectations.
Complete export paperwork and control the movement of ship spares around the world for a fleet of vessels, this is both challenging and rewarding.
Complete ongoing reports required both internally and for customer reference.
Prepare shipments including all relevant information up to point of dispatch.
Follow up of shipments through to port/vessel, to ensure they meet ships schedule.
Be willing, able and have a can-do attitude.
Be cost conscious, helping the team operate within budget, ensuring that best market rates are achieved.
Responsible for obtaining overseas invoices relating to daily shipments.
Continually monitor logistical procedures to ensure the best delivery solution is applied.
Support all team members within their own role.
Keep a clean and well-presented working environment.
Identify service/delivery improvements and escalate to Manager for consideration/implementation.
Support with on-going process improvements using First Choice methodology.
Key Skills:
Logis Air
Logis Ocean (not essential, but, a benefit)
Hazardous goods trained
Excel/Word (must have a high level of competence)
E-mail
High level of computer skills/speed due to several computer systems/programs
Processing of multi modal movements through our clients services to meet The customers requirements, completing all duties agreed within this Profile, this worldwide account is controlled in the UK exporting ship spares to ports around the world.
Key Activities:
Extremely High Level of service.
Must be able to self-manage, Time, Systems and processes.
Be a strong team player, taking on accountability for all tasks within this role.
Keep on top of the daily needs of the customer to ensure we meet their expectations.
Complete export paperwork and control the movement of ship spares around the world for a fleet of vessels, this is both challenging and rewarding.
Complete ongoing reports required both internally and for customer reference.
Prepare shipments including all relevant information up to point of dispatch.
Follow up of shipments through to port/vessel, to ensure they meet ships schedule.
Be willing, able and have a can-do attitude.
Be cost conscious, helping the team operate within budget, ensuring that best market rates are achieved.
Responsible for obtaining overseas invoices relating to daily shipments.
Continually monitor logistical procedures to ensure the best delivery solution is applied.
Support all team members within their own role.
Keep a clean and well-presented working environment.
Identify service/delivery improvements and escalate to Manager for consideration/implementation.
Support with on-going process improvements using First Choice methodology.
Key Skills:
Logis Air
Logis Ocean (not essential, but, a benefit)
Hazardous goods trained
Excel/Word (must have a high level of competence)
High level of computer skills/speed due to several computer systems/programs
WAREHOUSE
BRISTOL OFFICE
Counter Balance FLT Driver - Bedford
Title: Counter Balance FLT Driver - Bedford
Salary: GBP10.06
location: Bedford
Candidates must have:
Counter Balance FLT license
Stretch wrap completed order and present to marshalling area as appropriate
PC Literate
Flexible in regards to shifts
Requirements:
Able to work under pressure
Competent in verbal & numerical reasoning
Attention to detail/ accuracy
Ability to work without direct supervision
Adaptable approach to work/ training
Thrive in a team environment
Conscientious and reliable
Good working attitude
Observe and adhere to Health and Safety rules
Other ad hoc duties as reasonably required
Patterns: 4 On / 4 Off
Hours:
06:00am - 18:00pm
18:00pm - 06:00am
Salary: GBP10.06
location: Bedford
Candidates must have:
Counter Balance FLT license
Stretch wrap completed order and present to marshalling area as appropriate
PC Literate
Flexible in regards to shifts
Requirements:
Able to work under pressure
Competent in verbal & numerical reasoning
Attention to detail/ accuracy
Ability to work without direct supervision
Adaptable approach to work/ training
Thrive in a team environment
Conscientious and reliable
Good working attitude
Observe and adhere to Health and Safety rules
Other ad hoc duties as reasonably required
Patterns: 4 On / 4 Off
Hours:
06:00am - 18:00pm
18:00pm - 06:00am
WAREHOUSE
BRISTOL OFFICE
Reach Truck Operator - Bedford - Nights
Title: Reach Truck Operator - Bedford - Nights
Salary: GBP9.00ph
location: Bedford
Candidates must have:
Forklift Reach Truck license
Stretch wrap completed order and present to marshalling area as appropriate
PC Literate
Flexible in regards to shifts
Requirements:
Able to work under pressure
Competent in verbal & numerical reasoning
Attention to detail/ accuracy
Ability to work without direct supervision
Adaptable approach to work/ training
Thrive in a team environment
Conscientious and reliable
Good working attitude
Observe and adhere to Health and Safety rules
Other ad hoc duties as reasonably required
Shift Patterns: Monday - Friday
Hours: 21:00pm - 06:00am
Salary: GBP9.00ph
location: Bedford
Candidates must have:
Forklift Reach Truck license
Stretch wrap completed order and present to marshalling area as appropriate
PC Literate
Flexible in regards to shifts
Requirements:
Able to work under pressure
Competent in verbal & numerical reasoning
Attention to detail/ accuracy
Ability to work without direct supervision
Adaptable approach to work/ training
Thrive in a team environment
Conscientious and reliable
Good working attitude
Observe and adhere to Health and Safety rules
Other ad hoc duties as reasonably required
Shift Patterns: Monday - Friday
Hours: 21:00pm - 06:00am
WAREHOUSE
BRISTOL OFFICE
Counter Balance driver / Warehouse Operative
Title: Counter Balance Driver
Salary: GBP8.26ph
location: Hitchin
Candidates must have:
Forklift counter balance license
PC Literate
Stretch wrap completed order and present to marshalling area as appropriate
Flexible in regards to shifts
Requirements:
Able to work under pressure
Competent in verbal & numerical reasoning
Attention to detail/ accuracy
Ability to work without direct supervision
Adaptable approach to work/ training
Thrive in a team environment
Conscientious and reliable
Good working attitude
Observe and adhere to Health and Safety rules
Other ad hoc duties as reasonably required
Patterns: Monday - Friday
Days: 09:00am - 18:00pm
Salary: GBP8.26ph
location: Hitchin
Candidates must have:
Forklift counter balance license
PC Literate
Stretch wrap completed order and present to marshalling area as appropriate
Flexible in regards to shifts
Requirements:
Able to work under pressure
Competent in verbal & numerical reasoning
Attention to detail/ accuracy
Ability to work without direct supervision
Adaptable approach to work/ training
Thrive in a team environment
Conscientious and reliable
Good working attitude
Observe and adhere to Health and Safety rules
Other ad hoc duties as reasonably required
Patterns: Monday - Friday
Days: 09:00am - 18:00pm
