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OFFICE & PROFESSIONAL
HEATHROW OFFICE
Lead Sales Executive
LEAD SALES EXECUTIVE
Job description
The position is Lead Sales Executive
Your role is to grow business revenues through both an existing and extended customer base by promoting the full range of services under the company portfolio, primarily gaining exposure for the new Freight Forwarding Division.
Key Duties & Responsibilities
Responsible for delivering Freight forwarding Division's revenue targets
Responsible for identifying and building relationships with Key Accounts
Utilise and guide/mentor divisional sales support staff in servicing enquiries
Providing market intelligence on customer base, competitor products, tariffs & services
Identify NEW airlines/shipping lines/service providers as potential core suppliers.
Provide support, drive & create initiatives to/with Executive Management Team (EMT) for new products and services sustaining & enhancing BWW's competitive strength within core lanes.
Build & Develop relationships with overseas partners that broaden our global reach.
Develop Consignee sales strategy that drives growth in import volumes/shipments optimising bilateral trade, maximising use of integrated customs brokerage service.
Provide interdepartmental support through client/supplier intelligence to achieve targets/KPIs
Attend industry trade events/exhibitions (domestic & international) as & when required What we ask
To have accurate data entry skills and a familiarity for using analytics & reporting software.
Pro-actively support Head of Operations in applying processes and procedures.
Report to Senior Manager in a timely and regular manner.
An existing industry client/contact list (preferred)
Own Transport (preferred)
Key Skills (Mandatory)
1. Excellent communication, interpersonal Skills & +5 yrs experience of multicultural audience.
2. Able to work individually and as part of the team, with confidence in critical decision making.
3. You will be a proficient sales executive with outstanding knowledge of the industry and targeted service lanes.
4. You shall be well organised and manage your schedule independently based on a strategic sales strategy set by the EMT.
5. Good knowledge of Import / Export processes
6. Meticulous attention to detail
7. Good working knowledge of Microsoft Suite Tools (Word, Excel PowerPoint)
Preferred
SME background
Market knowledge of N/S Africa &/or Far East &/or USA &/or Middle East
Hours - Full-time
Monday-Friday 9-5pm (Min)
Remuneration Package
Competitive Salary with performance related bonus
Company length of service rewards (Bonus & holiday extras)
Annual company rewards
Regular Salary Review
Car allowance
Holiday - 23 days basic holiday (excluding Bank holidays
Salary will be 35-37k
** if you havent heard from us within 7 working days, please assume you have been unsuccessful this time **
Job description
The position is Lead Sales Executive
Your role is to grow business revenues through both an existing and extended customer base by promoting the full range of services under the company portfolio, primarily gaining exposure for the new Freight Forwarding Division.
Key Duties & Responsibilities
Responsible for delivering Freight forwarding Division's revenue targets
Responsible for identifying and building relationships with Key Accounts
Utilise and guide/mentor divisional sales support staff in servicing enquiries
Providing market intelligence on customer base, competitor products, tariffs & services
Identify NEW airlines/shipping lines/service providers as potential core suppliers.
Provide support, drive & create initiatives to/with Executive Management Team (EMT) for new products and services sustaining & enhancing BWW's competitive strength within core lanes.
Build & Develop relationships with overseas partners that broaden our global reach.
Develop Consignee sales strategy that drives growth in import volumes/shipments optimising bilateral trade, maximising use of integrated customs brokerage service.
Provide interdepartmental support through client/supplier intelligence to achieve targets/KPIs
Attend industry trade events/exhibitions (domestic & international) as & when required What we ask
To have accurate data entry skills and a familiarity for using analytics & reporting software.
Pro-actively support Head of Operations in applying processes and procedures.
Report to Senior Manager in a timely and regular manner.
An existing industry client/contact list (preferred)
Own Transport (preferred)
Key Skills (Mandatory)
1. Excellent communication, interpersonal Skills & +5 yrs experience of multicultural audience.
2. Able to work individually and as part of the team, with confidence in critical decision making.
3. You will be a proficient sales executive with outstanding knowledge of the industry and targeted service lanes.
4. You shall be well organised and manage your schedule independently based on a strategic sales strategy set by the EMT.
5. Good knowledge of Import / Export processes
6. Meticulous attention to detail
7. Good working knowledge of Microsoft Suite Tools (Word, Excel PowerPoint)
Preferred
SME background
Market knowledge of N/S Africa &/or Far East &/or USA &/or Middle East
Hours - Full-time
Monday-Friday 9-5pm (Min)
Remuneration Package
Competitive Salary with performance related bonus
Company length of service rewards (Bonus & holiday extras)
Annual company rewards
Regular Salary Review
Car allowance
Holiday - 23 days basic holiday (excluding Bank holidays
Salary will be 35-37k
** if you havent heard from us within 7 working days, please assume you have been unsuccessful this time **
FREIGHT & LOGISTICS
HEATHROW OFFICE
Customer Operations Agent
Position: Cold Chain Customer Operations Agent
Experience: Preferable Knowledge of Air or Road Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt
Main Responsibilities:
Domestic and International freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments.
To prepare and present quotes for Air & Road consignments.
To provide Customer Service Excellence for both verbal and written communications.
Complete assigned tasks within agreed time-frames.
Complete bookings and sales according to both Customer & client timescales.
To ensure data & security integrity of both Customer & client information is always controlled.
Co-ordinate with other offices & Groups.
Co-ordinate transport with both UK & Overseas approved strategic service partners.
To provide guidance on appropriate paperwork for customs clearance.
Prepare & co-ordinate all forms of freight documentation including airway bills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation.
Prepare & complete Customs Control submissions for Imports & Exports.
To work with all types of cargo and all necessary associated tasks.
To use company vehicles on occasion to deliver and collect paperwork and or shipments.
To undertake any training courses required to understand and complete job tasks.
To co-ordinate Group project tasks as and when directed.
Reporting to: Cold Chain Operations Manager
Hours: Monday-Friday 08:00-17:30 (1 Hour Lunch)
Salary: Negotiable depending upon experience
** If you have not heard back from us within 7 working days please assume you have been unsuccessful **
Experience: Preferable Knowledge of Air or Road Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt
Main Responsibilities:
Domestic and International freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments.
To prepare and present quotes for Air & Road consignments.
To provide Customer Service Excellence for both verbal and written communications.
Complete assigned tasks within agreed time-frames.
Complete bookings and sales according to both Customer & client timescales.
To ensure data & security integrity of both Customer & client information is always controlled.
Co-ordinate with other offices & Groups.
Co-ordinate transport with both UK & Overseas approved strategic service partners.
To provide guidance on appropriate paperwork for customs clearance.
Prepare & co-ordinate all forms of freight documentation including airway bills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation.
Prepare & complete Customs Control submissions for Imports & Exports.
To work with all types of cargo and all necessary associated tasks.
To use company vehicles on occasion to deliver and collect paperwork and or shipments.
To undertake any training courses required to understand and complete job tasks.
To co-ordinate Group project tasks as and when directed.
Reporting to: Cold Chain Operations Manager
Hours: Monday-Friday 08:00-17:30 (1 Hour Lunch)
Salary: Negotiable depending upon experience
** If you have not heard back from us within 7 working days please assume you have been unsuccessful **
FREIGHT & LOGISTICS
HEATHROW OFFICE
Air Import Clerk
We have a great opportunity for Air Import Clerk, based near Heathrow. Working within a small established team, this is a good opportunity for someone who wants to progress in the industry.
The role is primarily airfreight biased, but will have some crossover with sea freight so any experience within sea freight advantage.
Experience of using Sequoia is preferred along with experience on FCL the package.
Hours are Monday to Friday 8.45 to 5pm, with the flexibility to work longer hours when needed.
Due to location Car Driver required.
Please forward CVs to sue.stone@firstchoiceuk.com
We are only able to accept applications from candidates with previous experience.
If you do not hear from us your application has been unsuccessful
The role is primarily airfreight biased, but will have some crossover with sea freight so any experience within sea freight advantage.
Experience of using Sequoia is preferred along with experience on FCL the package.
Hours are Monday to Friday 8.45 to 5pm, with the flexibility to work longer hours when needed.
Due to location Car Driver required.
Please forward CVs to sue.stone@firstchoiceuk.com
We are only able to accept applications from candidates with previous experience.
If you do not hear from us your application has been unsuccessful
FREIGHT & LOGISTICS
HEATHROW OFFICE
Export Logistics Controller
We are working with a Medium Freight Forwarder who is looking to recruit an Export Logistics Controller.
Monday to Friday 9am - 5.30pm with flexibility
Role
Action Export shipments via Air/Road via customer's request i.e. telephone/ email
Collate all Export documentation such as Hawbs/Mawbs/Cutoms formalities/ post flights/ invoicing/ security procedures/ routing of shipments/ Liaise with Airlines/ Crosstrade movements from start to finish.
Cutting Airway Bills
AOG experience - shipping time sensitive shipments
Customs - to ensure custom documentation is in accordance with suppliers instructions including IPR/OPR/Export Licenses Entries.
Invoicing - to ensure invoicing is completed daily, where required as per customer's requirements. deadlines.
Arranging Transport and liaising with Drivers.
Experience of Pre-Alerts and Post Flights.
We are looking for
2 years + Export experience within freight forwarder.
Aerospace experience preferred
AOG/Time sensitive Shipment experience
Must be a Car Driver
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
Monday to Friday 9am - 5.30pm with flexibility
Role
Action Export shipments via Air/Road via customer's request i.e. telephone/ email
Collate all Export documentation such as Hawbs/Mawbs/Cutoms formalities/ post flights/ invoicing/ security procedures/ routing of shipments/ Liaise with Airlines/ Crosstrade movements from start to finish.
Cutting Airway Bills
AOG experience - shipping time sensitive shipments
Customs - to ensure custom documentation is in accordance with suppliers instructions including IPR/OPR/Export Licenses Entries.
Invoicing - to ensure invoicing is completed daily, where required as per customer's requirements. deadlines.
Arranging Transport and liaising with Drivers.
Experience of Pre-Alerts and Post Flights.
We are looking for
2 years + Export experience within freight forwarder.
Aerospace experience preferred
AOG/Time sensitive Shipment experience
Must be a Car Driver
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Operations Clerk
Courier Operations Clerk required for this well known express parcel company located in Colnbrook.
The ideal candidate will have a minimum of 1 years experience in a courier operations position. Excellent opportunity for the right person.
Unloading vehicles, processing parcels, knowledge of in house Courier computer systems
Driving Licence essential. Over 21 for Insurance purposes
Use of Courier Navigator desirable
Hours are from 12.00 - 20.00 Monday to Friday
Salary around GBP25K to GBP28K
* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful
The ideal candidate will have a minimum of 1 years experience in a courier operations position. Excellent opportunity for the right person.
Unloading vehicles, processing parcels, knowledge of in house Courier computer systems
Driving Licence essential. Over 21 for Insurance purposes
Use of Courier Navigator desirable
Hours are from 12.00 - 20.00 Monday to Friday
Salary around GBP25K to GBP28K
* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful
FREIGHT & LOGISTICS
HEATHROW OFFICE
Air Export Clerk
Fantastic opportunity has become available for an experienced Export Air Clerk, Import knowledge an advantage
Candidate will have a minimum of 3 years experience within an Export role and be confident with MAWB/HAWB, rates and customer quotes.
Boxtop knowledge would be helpful and some experience within a Courier Export position would be an advantage.
Hours are Monday to Friday 10:00 - 19:00
Salary is up to GBP32K depending on experience
* We are only able to accept applications from candidates with previous experience for the role.
* If you do not hear from us your applications has been unsuccesful.
Candidate will have a minimum of 3 years experience within an Export role and be confident with MAWB/HAWB, rates and customer quotes.
Boxtop knowledge would be helpful and some experience within a Courier Export position would be an advantage.
Hours are Monday to Friday 10:00 - 19:00
Salary is up to GBP32K depending on experience
* We are only able to accept applications from candidates with previous experience for the role.
* If you do not hear from us your applications has been unsuccesful.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Trainee Import / Export Clerk x3 Nights
We are working with a Medium Sized Freight Forwarder who are looking to recruit a Trainee Import / Export Clerk.
Working Nights 6pm to 6am
Our client is looking for 6-12 months experience within either Imports or Exports, then learning the other.
You will be working with the supervisors who will train in all area needed, this will be on a 4 on 4 off shift pattern. Once trained you can then either say on 4 on 4 off or when a Monday to Friday roles comes up move to this shift.
Salary depends on experience.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
Working Nights 6pm to 6am
Our client is looking for 6-12 months experience within either Imports or Exports, then learning the other.
You will be working with the supervisors who will train in all area needed, this will be on a 4 on 4 off shift pattern. Once trained you can then either say on 4 on 4 off or when a Monday to Friday roles comes up move to this shift.
Salary depends on experience.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Temporary Customer Service Clerks x8
We are currently looking for 8 temporary staff for a period of 4-6 months to join our clients Customer Facing IT Team (non-technical). These employees will be required to contact customers who do not currently provide the correct level of data. The purpose of this exercise is to help ensure our client achieve their target on customers providing Customs Invoice Line Level Data when creating shipments.
The attributes they would be looking for is good communication skills & telephone manner, as well as being able to handle some minor objections from customers, accurately capturing feedback from these customers in any instances.
Ideally they would like everyone to be up and running by the beginning August at the latest. We dont envisage a lot of training being required, maybe a couple of days at most.
This role would be based at their Head Office in Colnbrook, working on a hybrid basis (2 or 3 days in the office). Hourly rate c. GBP12.05 p/h.
You will need a full 5 year checkable history with no gaps
Monday to Friday 9am to 5.30pm
* If you do not hear from us your application has been unsuccessful.
The attributes they would be looking for is good communication skills & telephone manner, as well as being able to handle some minor objections from customers, accurately capturing feedback from these customers in any instances.
Ideally they would like everyone to be up and running by the beginning August at the latest. We dont envisage a lot of training being required, maybe a couple of days at most.
This role would be based at their Head Office in Colnbrook, working on a hybrid basis (2 or 3 days in the office). Hourly rate c. GBP12.05 p/h.
You will need a full 5 year checkable history with no gaps
Monday to Friday 9am to 5.30pm
* If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Export Operative
We are recruiting for an experienced Export Operative to join our current team, to assist with the smooth running of the department.
Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day.
The role of Export Operative will involve, but is not limited to, the following responsibilities:
Ensure all export shipments are collected by the correct vehicle, the documentation is in order and they are exported to the client`s satisfaction.
Ensure custom entries are completed correctly using the correct CPC code and the entry is scanned to the NES Folder.
Complete quotations for new and existing clients.
Send flight details to the client by Email or Fax and ensure the foreign agent is pre-alerted with full details.
Ascertain the urgency of the shipment and decide the routing of the shipment accordingly.
Liaise with foreign agents when required.
POD the foreign agent on urgent shipments to ensure delivery has been achieved.
Ensure the NES file is fully completed and check post flight shipment details; details to client.
Ensure the file is up to-date and ready for charging out.
Liaise with the accounts team regarding client credit agreements.
The knowledge, skills and experience required from our Export Operative is:
Essential
Recent experience of working as an Export Operative/Clerk.
Hold a full UK driving licence.
Ability to prioritise and organise own workload to tight deadline.
Strong communication skills: The ability to communicate effectively at all levels.
Be a team player in the department and with members of staff from all other departments.
Sound knowledge of IT - Word and Excel.
Desirable
Experience of transporting valuable goods.
Experience of Boxtop and/or eCustoms
Knowledge of the local area and London.
Due to the nature of the role, there are also a number of compulsory checks that must be carried out:
1. A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
2. A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
3. A driving licence check.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful
Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day.
The role of Export Operative will involve, but is not limited to, the following responsibilities:
Ensure all export shipments are collected by the correct vehicle, the documentation is in order and they are exported to the client`s satisfaction.
Ensure custom entries are completed correctly using the correct CPC code and the entry is scanned to the NES Folder.
Complete quotations for new and existing clients.
Send flight details to the client by Email or Fax and ensure the foreign agent is pre-alerted with full details.
Ascertain the urgency of the shipment and decide the routing of the shipment accordingly.
Liaise with foreign agents when required.
POD the foreign agent on urgent shipments to ensure delivery has been achieved.
Ensure the NES file is fully completed and check post flight shipment details; details to client.
Ensure the file is up to-date and ready for charging out.
Liaise with the accounts team regarding client credit agreements.
The knowledge, skills and experience required from our Export Operative is:
Essential
Recent experience of working as an Export Operative/Clerk.
Hold a full UK driving licence.
Ability to prioritise and organise own workload to tight deadline.
Strong communication skills: The ability to communicate effectively at all levels.
Be a team player in the department and with members of staff from all other departments.
Sound knowledge of IT - Word and Excel.
Desirable
Experience of transporting valuable goods.
Experience of Boxtop and/or eCustoms
Knowledge of the local area and London.
Due to the nature of the role, there are also a number of compulsory checks that must be carried out:
1. A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
2. A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
3. A driving licence check.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful
FREIGHT & LOGISTICS
HEATHROW OFFICE
Import Operative
Our Client is an established Freight Forwarder who are looking to recruit an experienced Import Operative to join our busy import team, to ensure the best possible experience for our clients.
Working 45 hours per week; 09:00 to 18:00 Monday to Friday, with a 1hr break each day.
The role of Import Operative will involve, but is not limited to, the following responsibilities:
1. Monitor pre-alerts from foreign agents and raise import files.
2. Create records in the ERTS system ready for clearance.
3. Ensure all relevant and legal documentation is in place for the Customs Clearance.
4. Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
5. Check the status of the clients deferment account and organise payment to HM Customs if funds are not available.
6. Ensure the client file is completed with the release information before delivery is organised.
7. Support the management with deliveries in transport department taking into consideration size, value, location and urgency of delivery.
8. Carry out accurate and timely billing for client accounts.
9. Undertake additional duties, or assist other members of staff, as may be reasonably requested by your manager or the directors.
The knowledge, skills and experience required from our Import Operative is:
Hold a full UK driving licence (essential).
Have a good knowledge of the English language, both verbal and written (essential).
Able to prioritise and organise own workload to tight deadlines (essential).
Strong communication skills: the ability to communicate effectively at all levels (essential).
Be a team player; by working well with members of staff across all departments (essential).
Sound knowledge of IT - Microsoft (Word, Excel, Outlook) and experience of sing a CRM system (essential).
Experience of transporting valuable goods (desirable).
Knowledge of E-customs Platform and/or Boxtop (desirable).
Knowledge of the local area (desirable).
Due to the nature of the role, there are also a number of compulsory checks that must be carried out:
A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
Please forward CV's to sue.stone@firstchoiceuk.com
*If you do not hear from us your application has been unsuccessful.
Working 45 hours per week; 09:00 to 18:00 Monday to Friday, with a 1hr break each day.
The role of Import Operative will involve, but is not limited to, the following responsibilities:
1. Monitor pre-alerts from foreign agents and raise import files.
2. Create records in the ERTS system ready for clearance.
3. Ensure all relevant and legal documentation is in place for the Customs Clearance.
4. Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
5. Check the status of the clients deferment account and organise payment to HM Customs if funds are not available.
6. Ensure the client file is completed with the release information before delivery is organised.
7. Support the management with deliveries in transport department taking into consideration size, value, location and urgency of delivery.
8. Carry out accurate and timely billing for client accounts.
9. Undertake additional duties, or assist other members of staff, as may be reasonably requested by your manager or the directors.
The knowledge, skills and experience required from our Import Operative is:
Hold a full UK driving licence (essential).
Have a good knowledge of the English language, both verbal and written (essential).
Able to prioritise and organise own workload to tight deadlines (essential).
Strong communication skills: the ability to communicate effectively at all levels (essential).
Be a team player; by working well with members of staff across all departments (essential).
Sound knowledge of IT - Microsoft (Word, Excel, Outlook) and experience of sing a CRM system (essential).
Experience of transporting valuable goods (desirable).
Knowledge of E-customs Platform and/or Boxtop (desirable).
Knowledge of the local area (desirable).
Due to the nature of the role, there are also a number of compulsory checks that must be carried out:
A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
Please forward CV's to sue.stone@firstchoiceuk.com
*If you do not hear from us your application has been unsuccessful.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Trainee Freight Import Clerk
Medium sized freight forwarder based near Heathrow are looking to recruit a Trainee Import Clerk.
Previous experience advantageous, however will also look at someone who has an interest in a career within the industry. Training will be given. Good written and verbal communication skills.
Due to location car driver required.
Hours Monday to Friday 9am-5.30pm
Please send your CV to kellie.buckley@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
Previous experience advantageous, however will also look at someone who has an interest in a career within the industry. Training will be given. Good written and verbal communication skills.
Due to location car driver required.
Hours Monday to Friday 9am-5.30pm
Please send your CV to kellie.buckley@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Import Operator either Trainee or Experienced
We are working with an established Freight Forwarder, who is looking to recruit an Import Operator.
They will look at a Trainee or an experienced Import Operator - salary will depend on experience.
The role is start to finish Imports, customs experience, Good IT, communication skills.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear back from us your application has been unsuccessful.
They will look at a Trainee or an experienced Import Operator - salary will depend on experience.
The role is start to finish Imports, customs experience, Good IT, communication skills.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear back from us your application has been unsuccessful.
