We have an opening within the Contracts Team looking after the operations of one of our largest Contract Clients at our Kent Branch. This interesting role provides an excellent opportunity for an individual who is competent at road imports and confident in building and maintaining relationships with customers in order to generate and increase the business.
Main duties include all aspects of road import documentation, following customers requirements, processing into computerised operating system, learning our supply chain management system P2D, liaising with internal operational teams and external Suppliers.
Hours of work are Monday - Friday 9.00am - 5.30pm
In return we offer a competitive salary and an excellent benefits package
At least 2 years experience needed in a similar role with a freight forwarder
We have an opening within the Export Customer Relationship Team at our Kent Branch. This interesting role provides an excellent opportunity for an individual who is either competent in Overland and/or Ocean Exports or has an understanding of Freight Forwarding. The successful person will be confident in building and maintaining relationships with customers in order to generate and increase the business.
Main duties include all aspects of Export documentation, computerised quotations, follow up, taking bookings, following customers requirements, processing into computerised operating system and liaising with internal operational team together with Field Sales Team.
The successful candidate will be exceptionally customer focussed, with a confident, friendly disposition and ideally have a proven track record within freight forwarding industry, although this is not essential as training will be given. They will have good communication and sales skills, a flexible approach to work, have a can do attitude and be able to develop effective relationships with customers and colleagues. Above all they will be able to demonstrate a commitment to delivering the highest standards of customer service.
Hours of work are Monday - Friday 9.00am - 5.30pm (37.5 hours)
In return we offer a competitive salary and an excellent benefits package
Order processing management
Custer Order plausibility analysis
Planning/Booking/ Transport order
Coordinating/follow up of the shipment
Customs processing( import) ocean
Feedback to the customs( internal and external reporting of the shipments to the customer) By various means ( mail, phone, EDI)
Non-conformance reporting in accordance with KPIS
Cooperation with approved subcontractors in accordance with agreed rates
End to end processing
Punctual and flawless order handling and documentation
Good communication skills both oral and written
Initiative and strong sense for organization in order to meet customer requirements
Good administrative skills and computer literacy
Team player, but also able to work independently
Able to work with different cultures
European Road Freight Operator - Immediate Starter
Our client a Freight Forwarder based in Greenhithe is looking for a European Road Freight Operator to join their busy team. Ideally looking for a candidate with 2 years experience looking for their next move, must be a strong person, willing to work in a diverse environment, must have a can do attitude.
European operator -to deal with imports/exports to Europe, liaising with suppliers and partners to deliver a high level of service to our clients so their expectations are met and where possible exceeded. Extensive knowledge of European Groupage trailers/part load and vehicle planning essential.
Maintain and develop relationships with customer.
To meet deadlines/requirements as per client requests.
Monitor Supplier performance.
Good file management and attention to detail.
Prepare Quotations in accordance with clients request.
Booking vehicles with subcontractors in accordance with requirement
Complete required consignment documentation.
Complete Customs documents for 3rd Country transits (EX1)
Knowledge of Import / Export customs procedures for non EC cargo
Be able to Calculate load space required
Charging of own files
Assisting Colleagues during staff absences / holidays
Excellent communication verbal, written and interpersonal skills
Commercial awareness - right service provider for task/job.
Positive, can do attitude
Experienced with Microsoft Office packages e.g. word, excel, PowerPoint
Strong literacy and numeracy skills.
On time delivery focused.
Strong organisational skills and ability to prioritise.
Attention to detail
Strong team ethic and share knowledge
Our client, a Global freight forwarder, is looking for an Ocean Import Operator to join their busy team in Kent
Ocean Import Operator
Must have Freight Forwarding Ocean Freight experience
Taking bookings for both FCL & LCL Shipments
Help with the smooth running of the Import team dealing with any issues effectively
Arranging collections with transport department / hauliers
Creating files both manually and on the computer system
Negotiating rates with shipping companies
Preparing documentation, i.e. Bills of Lading
Import Ocean Operator
Previous experience in a similar role
Excellent communication skills both oral and written
Ability to establish priorities and accomplish multiple tasks, must be organised
Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
Good PC skills - use of Microsoft Word & Excel
Our client is a large international freight forwarding company.
Looking to recruit,
- The candidate requires a good knowledge of, and the ability to do import clearances (LCL/FCL) using Data Freight/CNS/Destin8. (C88/C21). This includes classifying the goods and entering them accurately and they will also be required to liaise with clients and suppliers and perform general office duties.
previous experience is required.
International Moving organisation based in Aylesford, Kent, are looking for Internal sales consultants to grow territory revenue within the brand image and deliver profitable revenue in line with margin
expectation and targets.
Answering incoming enquiries from all channels commercially reviewing them and actioning appropriately.
Complete customer surveys
Record all enquiries/quotations
Identification of customer buying criteria.
Price bounce to gauge customer reaction.
Accurate costings via costing form and table.
Determining margin through factors such as move date, insurance value, competition and
customer confidence in brand.
Insurance sales and uplifts.
Introduce affiliate revenue streams.
Prepare and submit quotation
Follow up all jobs to conclusion and maintain records
Work with the Operations team to establish appropriate service standards, and to proactively
seek service improvements
Previous sales experience.
Good negotiating and influencing skills.
International Moving organisation in Aylesford, Kent, is looking for a Sales support Executive to assist with the delivery of Move Management to customers, as well as co-ordinate and deliver administration support services to ensure smooth and efficient running of the customers move.
1. Processing invoices
2. Supporting KL with purchase invoice processing
3. Credit card payment processing
4. Provide admin services to all Move Managers with all aspects of the service delivery for customers
5. Answer the telephone, re-direct and take messages efficiently and in a professional manner.
6. Inputting, updating and maintain database systems
7. Co-ordinate and distribute incoming e-mails on a regular basis.
8. Assist with scanning, copying, issuing and chasing of documents.
9. Provide all other duties as may be required.
SKILLS, KNOWLEDGE & EXPERIENCE:
First class communication skills, both written and verbal
Excellent Customer Service skills
Excellent telephone manner
Excellent computer skills especially with Microsoft Word, Excel and Outlook
Freight Forwarder based in North Kent is looking for an Airfreight operator to join their team handling Import/Export shipments plus some road and ocean requirements too.
This is an immediate position that may start as a contract position but is very likely to be extended or go permanent.
Handling the administration for import /export and UK shipments
Liaising with shipping lines and airlines to make/confirm bookings according to client requirements
Managing a portfolio of customers and business stakeholders
Prompt response to customer enquiries
Informing customers of any issues or deviations from their shipment plan, as well as consignment tracking and reporting
Ensuring all booking systems are kept up to date with booking arrangements and deliveries
Producing reports for internal use and customers
Freight Forwarder in Kent is looking for a European Import Planner to join their team and manage the planning and forwarding for their key accounts.
Plan all activity for collections and deliveries across Europe based on customer requirements.
Plan round trip vehicles. Minimise empty run and check margin.
Forward the loads to subcontractors when necessary.
Increase turnover by taking extra work.
Communicate with other planners/admin to ensure the planning is effective and drivers/subcontractors are informed accordingly.
Responsible for adding orders to the planning.
Monitor spot loads from TMS.
Check traffic sheet to ensure all the loads information have been added correctly
Responsible for recording any non-conformance
Take incoming phone calls from customers/suppliers.
Manage invoice queries
Manage new customers/new hauliers and send application forms.
Responsible for entering demurrage/cancellation costs to the job and in TMS if required.
Responsible to deal with the customer when demurrage/cancellation costs are needed or applicable.
Maximise and monitor owner driver run and margin.