Customs Clearance Clerk.
Knowledge of customs clearance requirements essential min.2 years
Working with the existing operations staff, liaising with clients, drivers etc. must be confident dealing with people at all levels and have a good telephone manner. To be capable of completing export and import declarations for freight clearance through HMRC requirements. Apply and interpret rules for Traders and advise requirements or best practice in order to prepare and present declarations to move consignments through customs procedures at frontiers.
Job Type: Full-time
Salary: GBP23k+ dependant on experience - Benefits include bonus payments twice a year + annual car parking fees.
Shift Hours: - 10am - 6pm / 2pm - 10pm
Ro-Ro Operations Clerk.
Knowledge of customs clearance formalities a necessity.
Working alongside the Senior Day Staff you will be responsible for interpreting and assessing all incoming e-mail instructions and enquiries to our global e-mail, assisting customers with advice, ensuring the shift clerks are kept fully up-dated with operational decisions and instructions plus assisting in completing both import and export documentation when required. Good telephone manner.
Job Type: Full Time
Salary: GBP25k+ dependant on experience - Benefits include bonus payments twice a year + annual car parking fees
Shift Hours - 9am - 5:30pm
The Import Operations Manager would be responsible for efficient planning, direction and cordination of the activities of all employees engaged in the Import Customer Service Department.
Clearly communicating customers expectations and managing the implementation of necessary operational and customer service practices.
Motivate staff through clear leadership and guidance as well as pro-active personal management and team building.
The Import Operations Manager will be required to perform but not limited to the following duties.
Manage staffing, training and performance evaluations to develop personnel
Control and improve service quality
Co-ordinate and liaise between sales and operational departments.
Work closely with the sales and customers service teams to develop potential business and devise strategic approaches to the market.
Visit important clients from time to time to assist in sales and ensure the customer is receiving adequate customer service.
Min of five years freight forwarding background is Required.
We have an opening within the Contracts Team looking after the operations of one of our largest Contract Clients at our Kent Branch. This interesting role provides an excellent opportunity for an individual who is competent at road imports and confident in building and maintaining relationships with customers in order to generate and increase the business.
Main duties include all aspects of road import documentation, following customers requirements, processing into computerised operating system, learning our supply chain management system P2D, liaising with internal operational teams and external Suppliers.
Hours of work are Monday - Friday 9.00am - 5.30pm
In return we offer a competitive salary and an excellent benefits package
At least 2 years experience needed in a similar role with a freight forwarder
We have an opening within the Export Customer Relationship Team at our Kent Branch. This interesting role provides an excellent opportunity for an individual who is either competent in Overland and/or Ocean Exports or has an understanding of Freight Forwarding. The successful person will be confident in building and maintaining relationships with customers in order to generate and increase the business.
Main duties include all aspects of Export documentation, computerised quotations, follow up, taking bookings, following customers requirements, processing into computerised operating system and liaising with internal operational team together with Field Sales Team.
The successful candidate will be exceptionally customer focussed, with a confident, friendly disposition and ideally have a proven track record within freight forwarding industry, although this is not essential as training will be given. They will have good communication and sales skills, a flexible approach to work, have a can do attitude and be able to develop effective relationships with customers and colleagues. Above all they will be able to demonstrate a commitment to delivering the highest standards of customer service.
Hours of work are Monday - Friday 9.00am - 5.30pm (37.5 hours)
In return we offer a competitive salary and an excellent benefits package
Order processing management
Custer Order plausibility analysis
Planning/Booking/ Transport order
Coordinating/follow up of the shipment
Customs processing( import) ocean
Feedback to the customs( internal and external reporting of the shipments to the customer) By various means ( mail, phone, EDI)
Non-conformance reporting in accordance with KPIS
Cooperation with approved subcontractors in accordance with agreed rates
End to end processing
Punctual and flawless order handling and documentation
Good communication skills both oral and written
Initiative and strong sense for organization in order to meet customer requirements
Good administrative skills and computer literacy
Team player, but also able to work independently
Able to work with different cultures
European Road Freight Operator - Immediate Starter
Turkish & North African markets
Our client a Freight Forwarder based in Greenhithe is looking for a European Road Freight Operator to join their busy team. Ideally looking for a candidate with 2 years experience looking for their next move, must be a strong person, willing to work in a diverse environment, must have a can do attitude.
European operator -to deal with imports/exports to Europe, liaising with suppliers and partners to deliver a high level of service to our clients so their expectations are met and where possible exceeded. Extensive knowledge of European Groupage trailers/part load and vehicle planning essential.
Maintain and develop relationships with customer.
To meet deadlines/requirements as per client requests.
Monitor Supplier performance.
Good file management and attention to detail.
Prepare Quotations in accordance with clients request.
Booking vehicles with subcontractors in accordance with requirement
Complete required consignment documentation.
Complete Customs documents for 3rd Country transits (EX1)
Knowledge of Import / Export customs procedures for non EC cargo
Be able to Calculate load space required
Charging of own files
Assisting Colleagues during staff absences / holidays
Excellent communication verbal, written and interpersonal skills
Commercial awareness - right service provider for task/job.
Positive, can do attitude
Experienced with Microsoft Office packages e.g. word, excel, PowerPoint
Strong literacy and numeracy skills.
On time delivery focused.
Strong organisational skills and ability to prioritise.
Attention to detail
Strong team ethic and share knowledge
Our client, a Global freight forwarder, is looking for an Ocean Import Operator to join their busy team in Kent
Ocean Import Operator
Must have Freight Forwarding Ocean Freight experience
Taking bookings for both FCL & LCL Shipments
Help with the smooth running of the Import team dealing with any issues effectively
Arranging collections with transport department / hauliers
Creating files both manually and on the computer system
Negotiating rates with shipping companies
Preparing documentation, i.e. Bills of Lading
Import Ocean Operator
Previous experience in a similar role
Excellent communication skills both oral and written
Ability to establish priorities and accomplish multiple tasks, must be organised
Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
Good PC skills - use of Microsoft Word & Excel
Our client is a large international freight forwarding company.
Looking to recruit,
- The candidate requires a good knowledge of, and the ability to do import clearances (LCL/FCL) using Data Freight/CNS/Destin8. (C88/C21). This includes classifying the goods and entering them accurately and they will also be required to liaise with clients and suppliers and perform general office duties.
previous experience is required.
Freight Forwarder in Kent is looking for a European Import Planner to join their team and manage the planning and forwarding for their key accounts.
Plan all activity for collections and deliveries across Europe based on customer requirements.
Plan round trip vehicles. Minimise empty run and check margin.
Forward the loads to subcontractors when necessary.
Increase turnover by taking extra work.
Communicate with other planners/admin to ensure the planning is effective and drivers/subcontractors are informed accordingly.
Responsible for adding orders to the planning.
Monitor spot loads from TMS.
Check traffic sheet to ensure all the loads information have been added correctly
Responsible for recording any non-conformance
Take incoming phone calls from customers/suppliers.
Manage invoice queries
Manage new customers/new hauliers and send application forms.
Responsible for entering demurrage/cancellation costs to the job and in TMS if required.
Responsible to deal with the customer when demurrage/cancellation costs are needed or applicable.
Maximise and monitor owner driver run and margin.