International Courier Customer Service Clerk

New opportunity at market leading international courier company. Prior experience working for an international courier organisation is essential for this role.

Duties will include (but are not limited to)

Obtain shipping approval where applicable
Despatch collection requests/provide export instructions & liaise with service partners where applicable
Assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, etc).
Develop & maintain relationships with clients/providing best in class service
Escalate any issues to CS Supervisor.
Maintain a high level of quality work on a consistent basis
are: Monday to Friday 10:00 till 19:00

Salary is between GBP22,000 and GBP25,000 depending on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

X5 Monday to Friday Import Air/Customs agents required to join this fantastic, impressive agent locally based to LHR

Hours: Monday to Friday 9-5.30

Candidates are required to have a minimum of 1 years experience processing Import customs entries within a Freight Forwarding environment although if you have Import knowledge with no Customs exp this is a possibility

Salary based on experience
cGBP25k-GBP30k

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Import Export Operator - Tilbury Essex - Salary negotiable, 25k

Our client is an excellent company progressing rapidly.
They are looking to recruit two candidates to join the team, on operations.

Must be able to do operations from start to finish.
With a freight forwarding background.
The potential to grow with our client, dealing with both short sea.
& Deep-sea operations,
Handling documentation must be fully conversant with Bills of Ladings.
All import export duties, quotations, preparing customs entries to go to customs dept.
Tracking shipments, liaising with overseas agents, & shipping lines.
Pre- Alerts
Arranging deliveries & collections
Invoicing
Dealing with escalated problems.

Join a global expert who offers a broad range of services and allows you to be completive in the market!! Due to expansion, our Client is actively seeking for a seasoned AirFreight Export Clerk to assist their busy operations. Mainly handling Airfreight Exports and covering Air Imports in time as when required.

Scope and Responsibilities;
To handle general airfreight export operations from start to finish.
Quotes, operations, clients/supliers,billing and bringing a margin to the department.
Responsible for the development of the business relationship between the Company &
existing customers.
Serving allocated portfolio of customers in line with agreed operating procedures.
Export entries & export shipping documntation (customs)
You will co-ordinate the movement of all shipments, customs clearances and deliveries.
Use of CargoWise
Ensure that invoices are generated accurately and in a timely manner
Tick the criteria?
Good background in AIRFREIGHT EXPORTS
2 + years experience in a similar role
Dedicated to providing a high level of customer service, with the ability to go above & beyond
Team player
Confident and articulate communicator
Excellent commercial acumen
Proficient in using MSOffice & familiar with bespoke IT software packages - knowledge of
CargoWise would be an advantage.

First Choice Staff -Specialist Recruiter -we do find the best talents and do offer exciting job opportunities across all levels. To make us your First Choice, simply go to:-www.firstchoiceuk.com <> /

Junior Import Data Entry Clerk,


our client is a respected Freight Forwarder looking to recruit
a Data Entry clerk, imputting documentations for the import dept.

no experience is needed, as training given,
must have good computer skills microsoft word excel, and outlook.



On the job training and a start salary of GBP16,000.00

Freight Forwarding Operations Clerk (Multimodal Import & Export Operator)
Job Brief:
Our client is a successful and well-established freight forwarder, currently going through significant growth. This company specialises in time sensitive cargo, predominantly in the aviation and pharmaceutical industries, where the highest levels of customer service are always required on a 24/7 basis.
The role is extremely varied where you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging shipments by the appropriate method to suit the clients requirement i.e. airfreight, road freight, courier and sea freight. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and that they receive their goods safely and on-time. The client frequently transport dangerous goods, so any knowledge of hazardous cargo, would be advantageous.
In return, our client offers a fantastic working environment with a great reputation for staff retention where development and progression are rewarded.
Tasks and responsibilities:
Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, airline bookings, liaising with overseas agents/customers until delivered).
Strong customer relationships to understand requirements and always deliver excellent customer service.
Airline booking and processing relevant import/export documentation including AWBs, CMRs and BOLs.
Submitting Import & Export Customs entries using ASM Sequoia.
Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients.
Quotations, pricing and invoicing clients.
Requirements
a) Skills and experience:
Minimum 3 years experience in in a start to finish role in either Air Freight Imports or Exports.
Customs entry experience (imports, exports or ideally both) with a great understanding of Customs procedures and the Customs Tariff.
Knowledge and awareness of dangerous goods.
Customer service - excellent telephone manner and communication skills.
Computer literate - high level on Microsoft Word/Excel.
Experience in time sensitive cargo including pharmaceuticals and aviation is advantageous.
In house systems - use of BoxTop or ASM Sequoia would be advantageous.
b) Desired characteristics:
Hard working & enthusiastic with a high level of attention to detail.
A positive can-do attitude, with a willingness to learn/take responsibility and develop new skills.
Quick problem-solving ability, particularly when working under pressure.
Excellent communication and customer service skills, with ability to build relationship with clients and deliver a high level of customer care.
The ability to adapt to changing circumstances.
What is offered:
The company is offering a base salary between GBP25K-GBP32K, depending on experience.
General hours are Monday to Friday 08:45 - 17:30hrs plus out of hours/weekend (when applicable).
Additional remuneration for weekend/out of hours cover plus Christmas bonus.
Full time permanent job offering opportunities for progression where individual performance is recognised and rewarded.
Genuine support from an agile, young team of hard working, dedicated individuals with regular 3-month appraisals.
Friendly working environment where opinions and fresh ideas are actively encouraged.
*We can only accept applications with the required experience for this role, if you don't hear from us your application has been unsuccessful.

Import & Export Coordinator (Freight Forwarding) .Experienced Freight Forwarding all-rounder,who can hit the ground running and work well with a interesting team; now is your time to join in!!

Duties:
Handling container and trailer haulage from collection to delivery.Liaising with shipping lines and transport providers.Booking in container collections and arranging deliveries to customer premises at agreed times.Negotiating rates with suppliers and taking into account all costs involved.Responding to customer requests and handling any queries or complaints.
Liaising with cold-stores regards bookings. Able to identify potential problems/delays and taking the necessary action to prevent them.Building up the charge structure for each file and managing the commercial billing/purchasing administration. Supporting the ocean and Road freight department with their imports/export operations as and when required.

Skills & Requirements:
Previous experience in handling container transport bookings-European transport bookings-in inputting Import & Export declarations.Good understanding of handling refrigerated containers/temperature controlled cargo.Understanding of sea freight and European Road Freight logistics.Organised, efficient , sharp, work well under pressure and able to think on your own feet.Confident, enthusiastic and able to quickly adapt to fast changing circumstances
Will need to be flexible and accommodate some out of hours issues , should they arise.
IT literate - fully conversant in Microsoft package (word/excel)
Excellent customer service skills
Desirable - Understanding of health Certificates and VET procedures

Additional:
Monday to Friday - 08:00am start with 16:30hrs finish , 1 Hour lunch
Salary Band : GBP20,000-GBP25,000 , negotiable depending on experience
Free parking on site , drinks also provided and more at interview stage....www.firstchoiceuk.com

Fantastic, friendly forwarder are looking to add to their team an Import Airfreight Clerk with entries knowledge

Ideal candidate will have around 2 years + import knowledge including a good understanding of the entry process, Homeuse knowledge a great advantage

Monday to Friday 09.00am-17.30pm
Salary cGBP25,000-GBP30,000

Applicant must have the following

PC literate
knowledge of custom entries
Quick learner / Team Player
Experience in customer service as you will have your own customers to deal with on a daily basis.
send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

6 x Temps* week ending 17.01.21*AM-WH

Customs Clerk

Job Summary
Completion of Import and Export entries, primarily Brexit based.
Key Duties and Responsibilities:
Prepare and submit customs entries.
To liaise with clients in relation to documentation.
To respond to any clients in a timely manner.
Invoice jobs in a timely manner.
Loading of information into CW1.
Close liaison with customs compliance manager.
Person Specification:
Knowledge of HMRC Entry Software.
Knowledge of HMRC Tariff and Procedures.
Experience of Cargo Wise is desirable.
Strong experience with Customs Clearance - Import and Export.
Knowledge of IPR, OPR, Home use, Carnet, CFSP is desirable.
Good telephone manner.
Excellent customer service skills.
Able to converse with clients, suppliers, agents, and colleagues in a professional and clear.
manner.
Computer literate, Microsoft office applications.
Committed and able to deal with challenging scenarios/tight deadlines.
Flexibility in the workplace.
Supportive of an evolving workplace.
Proactive in actions and communications.
Able to organise their workload and workspace.
Diligent and accurate.
Key Performance Indicators
Customer feedback.
Internal Audits.
Regular Appraisals.
Internal customs reports.