Air Operations Specialist - Aerospace 4on 4off Nights

  • £33000 - £37000
  • Heathrow
  • Permanent
Our client is looking for an Air Operations Specialist - Aerospace 4on 4off Nights 7pm to 7am

Key Activities:
Adhere to Customs Compliance procedures and documentation.
Manage and Build Customer Relationships.
Complete retrospective Customs compliance actions
Customs entry for Specialist License movements.
Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided.
Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.
Liaise directly with departments on shipment planning and coordination.
Liaise directly with Transport & Warehouse teams on shipment planning and coordination.
Liaise directly with overseas offices on shipment planning and coordination.
Maintain and update DfT compliance.
Maintain mandatory milestones and remarks through Cargowise (internal system).
Manage allocated customers against agreed SOP.
Use Cargowise to create, manage and maintain Airfreight shipments.
Update Internal Complain Tool with all required inputs including root cause and solution when assigned.
Support the measurement of Key Performance Indicators.
Contribute to the continuous improvement program.
Participate in the Weekly Team briefing sessions.
Complete all statutory and mandatory training.
Any other duties as required.

Skills and Experience:
A minimum of 2 years experience within Air Exports in the Freight Forwarding Industry. Ideally with experience of AOG's
5 GCSEs including Maths and English at Grade C or above - or equivalent desirable.
Experience of HMRC procedures.
Commercial awareness.
Clear and concise communication skills (written and spoken).
Ability to follow processes.
Ability to support a culture of continuous improvement.
Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.
Knowledge of Freight Forwarding industry: Exports and related processes.

The hours are 7pm to 7am on a 4on 4off basis

Salary GBP33K to GBP37K including shift allowance

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Richard Edwards Operations Manager - Heathrow

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