Customer Service Operator - Transport

Transport Customer Service Operator – Temp To Perm 

Offering between £28,000 and £30,000 per year. 

Immediate Start Available

Temp to Perm Position

Based in Basildon

We are working with our client who is a well-respected European Roadfreight organisation and seeking to recruit a Transport Customer Service Operator.

We are seeking a candidate who has previously worked in International Roadfreight and Transport for Exports.

Working in a Customer Service capacity within the Import & Export Roadfreight departments, we are seeking a candidate who possesses excellent communication skills, professional telephone manner and ability to resolve queries or handle enquiries in a timely and efficient manner.

The role will be to liaise directly with Customers:

• Take all Transport booking details, 
• Trace and track freight and update the freight status,
• Pre-advise of deliveries or failed deliveries,
• Take information and investigate late or damaged freight
• Update systems and spreadsheets
• Ensure the customer receives the highest level of service 
• Continuous communication.

This position is offering an immediate start and would be on a temp to perm basis. 

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