Import Operative

  • £28000 - £35000
  • Colnbrook
  • Permanent
Our client is looking for an experienced Import Operative

The role involves, but is not limited to, the following responsibilities:

Monitor pre-alerts from foreign agents and raise import files.
Create records in the ERTS system ready for clearance.
Ensure all relevant and legal documentation is in place for the Customs Clearance.
Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
Check the status of the clients deferment account and organise payment to HM Customs if funds are not available.
Ensure the client file is completed with the release information before delivery is organised.
Support the management with deliveries in transport department taking into consideration size, value, location and urgency of delivery.
Carry out accurate and timely billing for client accounts.
Undertake additional duties, or assist other members of staff, as may be reasonably requested by your manager or the directors.

The knowledge, skills and experience required from our Import Operative are:


Practical knowledge of Import Logistics.
A full UK driving licence.
A good knowledge of the English language, both verbal and written.
Ability to prioritise and organise own workload to tight deadlines.
Strong communication skills: the ability to communicate effectively at all levels.
Be a team player; by working well with members of staff across all departments.
Sound knowledge of IT Microsoft (Word, Excel, Outlook) and experience of using a CRM system.


Experience of Import customs entry.
Experience of transporting valuable goods.
Knowledge of E-customs Platform and/or Boxtop.
Knowledge of the local area.

Due to the nature of the role, there are a number of compulsory checks that must be carried out:

A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
Driving licence check.

Benefits / Additional information:

Annual Leave;

28 days per annum (including 8 national holidays).
Annual leave days increase with longevity.
Additional discretionary leave given over Christmas period.
Annual Salary Reviews & Performance Bonuses;

Salaries reviewed annually and are increased based on performance & longevity.
Discretionary bonuses are awarded based on performance.

Working 09:00-18:00, Monday to Friday, with a one hour break each day.

The salary is between GBP28K and GBP35K depending on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Richard Edwards Operations Manager - Heathrow

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