Ocean Import Coordinator

  • £28000 - £32000
  • Essex
  • Permanent
The Ocean Import Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure efficient deliveries. In addition, the Ocean Import Coordinator will have a dual role across the Cross Trade team.
· Manage all aspects of the import process, including import customs entries;
· Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
· Liaise between suppliers, forwarders and agents to obtain up to date shipment information;
· Ensure customers are fully informed of the progress of their shipments;
· Provide transport companies with the relevant information to ensure customer delivery requirements are met;
· Taking control of the delivery arrangement process, including working with overseas agents to arrange new bookings;
· Ensure correct documentation is on file and act accordingly as set out in the instructions;
· Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
· Demonstrate strong knowledge and literacy with Microsoft Excel;
· Demonstrate accurate attention to detail at all times;
· Any other duties as required by management for the smooth and efficient operation of the department.
· Work with the operations team to continually improve processes and business performance;
· Support changes in the role necessary to take the department and business forward; and
· Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
Salary between GBP28K and GBP32K depending on experience

The hours are 9am to 5pm but with hybrid working (2 days in, 3 from home)

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Richard Edwards Operations Manager - Heathrow

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