Job Description
POSITION OVERVIEW
To ensure that Housekeeping is carried out safely and correctly . To work with your team to provide the highest standards of cleanliness and comfort for our guests and colleagues.
Housekeeping Operations
Supervise and lead a section team of direct reports and cross functional staff
Provide day to day direction and allocation of tasks for team
Liaise with other departments and ensure good communication
Check all bedrooms, corridors and areas within your section on a daily basis, that they are cleaned and set to the required standards
Be aware of all room statuses, arrival times and follow up all queries
Have an understanding of all hotel services. Note any guest requests/ requirements and ensure these are actioned and followed up
Hand in, document, label and store all found property in area provided
Make sure Room Attendant services and storage areas are kept clean, tidy and well stocked
Assist with stocktaking
Report maintenance faults and ensure repairs are carried out
Be conversant with all chemical cleaning supplies as per cleaning supply manual
Checking of all guest rooms prior to the guests arrival and ensure VIP set up
Over see the deep cleaning/ spring cleaning schedule is adhered to
Adhere to grooming guidelines at all times
Will discuss shift pattern on interview.
**If you have not heard back from us within 7 working days please assume you have been unsuccessful**
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