Our client is looking for a Cloakroom & Public Area Attendant for their hotel in Ascot.
Purpose and scope of role
Providing a seamless guest experience with courtesy and respect, you will maintain the highest levels of cleanliness and efficiency.
Cleaning and presentation of public and back of house areas
Organise and maintain a clean and static set up cloakroom
Assist in any way that may be necessary to ensure the smooth and efficient running of the Housekeeping Department
Exceeding our guests' expectations by providing discreet and personalised service
Keeping service and linen areas tidy and stocked
Care and presentation of equipment
Report maintenance problems
Carry out deep cleaning / spring cleaning duties as directed by the Housekeeping Supervisor
Hand items of property to the Housekeeping Supervisor
Ensure that all public areas are clean, neat and correctly set up
Adhere to grooming guidelines at all times
To develop a close working relationship with all department colleagues and managers to ensure guest expectations are met.
Ensure problems/queries are passed on to Housekeeping Supervisor
Assist in the training and development of colleagues when required
Health & Safety
Comply with all statutory and company health and safety, fire, bomb and security regulations
Ensure job required certificates are kept up to date
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
You may on occasion be required to adjust your hours of work to cover the business needs
* Good Recollection of customers items
* Good customer Service
* Team Worker
We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.