Job Description

Export Manager NVOCC - Essex - Salary up to 55k depending on experience

Must have 5 years Ocean Freight experience
Good level of MS software and awareness industry tools & technological developments
To ensure staff are consistently treated equally, fairly and are positively motivated
To ensure relevant internal / external training courses and associated refresher training is completed on time and as required by the Company or by law according to their role to ensure all staff are clear upon their role and responsibilities within the team, To ensure that any performance related discussion either positive or negative including probationary reviews, disciplinary meetings and appraisals is duly recorded within the HR system
To ensure all services - all containers - are profitable with very minimal and temporary exceptions
Continuously strive for Operational Excellence. To ensure customer expectation is being met (managed where appropriate) and Operations are run in a timely, efficient and cost effective manner.
To ensure Operational SOPs are in place and maintained for internal department procedures, CFS partners and offshore resource centres
To ensure KPIs are identified, measured, managed, reported and continuously improved upon
Ensure sales invoices and settlements are completed in a timely manner
Ensure suppliers are managed correctly and the highest standards in service are maintained
Demonstrates a strong understanding of the P&L for your Department
Ability to observe, measure and maintain agreed business and financial KPIs
(eg; Invoicing lead times, job-ageing and credit control)
Demonstrates clear understanding of responsibilities toward HMRC
Encourages teamwork and co-operation to meet organizational goals
Skillful in team building, assigning roles and communication.
This is a great opportunity to join a good company with a great team.