Ocean Logistics Operator
Deliver high quality transportation solutions for our customers through the effective communication with both customers and suppliers to ensure the customers needs are satisfied in relation to quality, cost and delivery.
Execute transportation activities in accordance with all customer service requirements.
Adhere to operational margins by customer.
Ensure on-time delivery of cargo by tracking loads through to delivery and providing customer updates, where necessary
Utilise problem solving tools to implement corrective actions with suppliers when needed.
Provide world class customer service and take ownership for assigned customers.
Actively identify savings opportunities through load consolidation activities
Communicate with shippers and suppliers to ensure maximization of container utilisation
Enter accurate data into system for booking, tracking and billing shipments
Complete invoicing to customers as per our company standards
Ensure all business is conducted in accordance with the companys operational and safety procedures, as per the company Control Manual, and Delegation of Authority
Essential Qualifications & Experience
5 GCSEs A-C or equivalent
Previous logistics experience
Ability to prioritise tasks and work under deadlines
Excellent communication skills - internal and external (written and verbal)
Desirable Qualifications and Experience
Logistics experience within control tower enviroment
Working knowledge of transport documentation, carrier invoices, and billing procedures
Ability to demonstrate analytical and logical thinking to solve problems
Experience in an automotive, manufacturing, or warehouse environment
Export ocean freight within Freight Forwarder with Consolidations experience will be an advantage.
Proficient with computer systems, including Microsoft Excel, Word, and Outlook
Role: Ocean Logistic Operator
Working Hours: 37.5 per week
Salary Band: GBP26.5k - GBP28.5k
Benefits: 25 days paid holiday plus Bank holidays, Life Insurance, Pension Scheme
Location: Uxbridge (although follow government guide lines, the position would work from home until the company deem it safe to return to the office)