FREIGHT CUSTOMER SERVICE OPERATOR – FREIGHT FORWARDING/IMPORTS & EXPORTS

Offering £18K TO £22K  

Excellent work benefits package, private health care, Pension, bonuses etc

Based in Birmingham

Global Freight & Logistics Organisation

This position of Freight Customer Service Operator, requires a candidate who is hard working and can communicate across all levels with customers (internal & external) as well as build relationships suppliers and 3^rd party service providers. Who has a desire and willingness to learn and is seeking to carve out a career in the Freight and Logistics industry.

We are working with a global freight forwarding organisation who are seeking to recruit a FREIGHT CUSTOMER SERVICE OPERATOR to work in their Birmingham based operation. The role requires a customer service focused individual who possesses excellent communication skills.

The successful candidate will be handling AIRFREIGHT shipments and duties will include:

• Responding to customer enquiries
• Quoting customers, and making bookings,
• Liaising with Airlines and hauliers,
• Building relationships with overseas offices
• Arranging collections and deliveries,
• Managing customer expectations,
• Resolving any issues and answering queries
• Processing Shipments through to delivery,
• Billing out and invoicing

Full training and career development will be offered to the successful candidate.

An excellent opportunity working for a Global Freight and Logistics operations.

LOGISTICS OPERATIONS ADMINISTRATOR – IMPORT & EXPORT

£18,000 - £22,000 + Benefits

Monday to Friday 9.00am – 5.30pm

Graduate / entry level vacancy

Immediate start available

Temp to perm  / Permanent Contract

Import / Export / Airfreight / Global Logistics

We are working with a global Import & Export organisation in Birmingham, who have an opening for an LOGISTICS OPERATIONS ADMINISTRATOR – IMPORT/EXPORT to join them, who is looking for a GRADUATE / ENTRY LEVEL opportunity.

This is an excellent opportunity for a candidate who is keen, eager and professional with a positive approach and who can work well as part of team as well as off their own initiative. Strong customer service and communication skills along with a good level of IT skills are required for this role.

The role will require a candidate who possesses excellent customer service and communication skills, and has a desire to work in International Global Logistics.

Liaising with customers and suppliers across the world, arranging the Import and Export of Air freight, completing all associated administration and responding to customer enquiries and queries. Building strong working relationships and rapports across all levels.

Full on the job training will be offered and the position of LOGISTICS OPERATIONS ADMINISTRATOR could offer an immediate start.

All applicants must have a clean criminal record and a 5 year UK checkable history. Due to the location of the office, candidate will need to drive and have their own transport.

TRAINEE AIRFREIGHT OPERATOR

Based in Birmingham (B74)

Salary - £15,000 - £23,000 – depending on experience

We are working with a Freight Forwarding & Logistics organization looking to recruit a new TRAINEE AIRFREIGHT OPERATOR, to join a small and busy existing Import and Export team.

The role will offer full on the job training, and is suited to a candidate who has general office administration experience who possesses excellent customer service skills, a willingness to learn.

The duties of the role will be to book and arrange international Airfreight export shipments, obtaining rates from costings from airlines, carriers, agents etc, quoting customers and negotiating, loading details onto the system, checking costings & passing invoices for payment by accounts, completing Customs Entries.

This is a great opportunity for a Trainee / Graduate level candidate who is looking for a new career in International Logistics or a candidate currently working and seeking a change of direction in their current career path.