A Great opportunity for a major well respected freight forwarder
To generate sales to achieve agreed targets, by introducing new customers, whilst maintaining and developing the existing client base. Visiting Customers on a regular basis and sending Sales Leads to key overseas partners.
To generate and follow up sales leads, visiting potential and existing customers to obtain new business at reasonable profit.
To develop and maintain effective business relationships with new and existing clients.
To offer a high standard of customer service to internal and external customers, by demonstrating a professional, helpful and positive manner, taking responsibility to ensure that work passed onto others is of high quality.
To undertake presentations, produce and present tenders and proposals for new business and provide quotations as required.
To build relationships with overseas agents, supporting sales visits to and from them, offering professional advice and providing them with sales leads in order to generate business.
To monitor and report on current developments in the market and information on competitors.
To work with Route Development Managers to promote specific markets and generate business, through a co-ordinated programme of targeted joint calls.
To demonstrate effective time management, through efficient use of time and resources and well organised route planning.
To provide accurate information to internal operations staff in order that all relevant administration can be completed efficiently.
To maintain an effective system of communication with the department, branches, other departments and customers and deal with any communication into and out of the department in a customer focused, professional manner.
To build and maintain effective working relationships with colleagues throughout the Company.
A preferred, but not essential, 2 years in the freight industry in a similar role
A preferred, but not essential, 2 years in a sales orientated role.
Minimum 5 GCSEs with A-C grade (Incl Maths and English)
§ Motivated, self starter
§ Strong communication, organisational and time management skills
§ Be hands-on with a strong work ethic.
§ Selling Air freight services all modes
§
§ Basic Salary depends on experience and candidate
§ commission and the Sales Executives also get 50% of the company PRP (Profit related Pay) bonus on top of their commission
§ Car Allowance of GBP 550.00 per month
45k OTE
§ A preferred, but not essential, 2 years in the freight industry in a similar role
§ A preferred, but not essential, 2 years in a sales orientated role.
§ Minimum 5 GCSEs with A-C grade (Incl Maths and English)
IND1
An opportunity has arisen for an experienced Customs Entry Clerk to join a Freight Forwarder in the Kent area. The position will be covering both Import and Export entries and will require applicants to have previous experience in the Freight Forwarding industry and in particular customs entries. Excellent communication and customer service skills are also required.
Must have previous experience with Customs to apply for this role.
Arranging Import clearances for FCL and LCL consignments on chief using Multifreight (at the moment)
Classifying commodity codes
Use of Destin8 and CNS port systems
Invoicing Duty/Vat paid on our deferment
Advising Import operations when consignments are cleared for them to arrange onward transport you need to have experience within this role to apply.
IND1
An opportunity has arisen for an experienced Customs Entry Clerk to join a Freight Forwarder in the Kent area. The position will be covering both Import and Export entries and will require applicants to have previous experience in the Freight Forwarding industry and in particular customs entries. Excellent communication and customer service skills are also required.
Must have previous experience with Customs to apply for this role.
Arranging Import clearances for FCL and LCL consignments on chief using Multifreight (at the moment)
Classifying commodity codes
Use of Destin8 and CNS port systems
Invoicing Duty/Vat paid on our deferment
Advising Import operations when consignments are cleared for them to arrange onward transport you need to have experience within this role to apply.
IND1
- Answering customer calls, liaising with service partners for queries in an efficient and timely manner.
- Ensuring the delivery of a quality customer experience on each and every communication.
- Communicating with suppliers to give our customer relevant updates and information.
- Understanding the customer's needs and requirements and adapting an appropriate approach accordingly.
- Responding to all calls and emails in a timely manner and to a high standard.
- Booking on jobs.
- Assisting customers with the company website.
- Liaising with drivers.
- Giving support to the Manager and sales staff as needed.
- Be proactive under pressure, show initiative in finding solutions for customers.
- Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do.
Job Role with driving - Driver
- Learn the drivers routes.
- Able to cover drivers absences with parcel delivery and collection.
- Experience in driving vans a bonus
Skills:
- Confident communication skills.
- A strong listener, who can adapt to differing needs.
- Excellent spelling and grammar.
- Computer skills.
- Clean Driving License
Job Type: Full-time
Salary: GBP21,500.00-GBP25,000.00 per year - Dependant on experience
Job Type: Full-time
Benefits:
On-site parking
Employee Assistance Programme
Company Pensions Scheme
Death In Service Scheme
Schedule:
Monday to Friday
.....Ensuring customer enquiries/instructions are received and responded to.
.....Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
.....Monitoring inbound stock deliveries (primarily ocean freight container imports), in order to preplan put-away,
warehouse locations & pending order fulfilment.
.....Recording outbound order information and updating clients.
.....Building and maintaining strong relationships with clients
This is a entry level role, so no previous experience is require as full training will be given.
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal Skills
Flexible and adaptable.
Willing to go the extra mile
Friendly, positive, can do attitude.
Great initiative, decision-making approach.
Someone who wants to truly own their role and responsibilities.
Main duties:
To work as part of a 3 person team.
To liaise between OEM and vendors, spread across Europe, scheduling & arranging the returns of obsolete IT Hardware equipment.
Person specification (inc. technical/professional requirements)
Required qualifications
Highly proficient with IT systems, office packages (MSWord, Excel etc.).
Exceptional attention to detail.
Excellent communication skills (written and verbal) with customers and personnel at all levels.
Required experience
Proficient working with data (Excel).
Good experience working in a busy office environment.
Communication with UK and overseas clients.
Experience working with an international freight forwarder or haulier would be an advantage, but not essential.
Experience of HM Customs processes would be an advantage.
Special requirements (e.g. languages, extensive travel, driving qualifications)
A European language would be an advantage (French, German, Dutch). but not essential
Personal skills
Dedication and ownership of their remit.
Good time management and prioritisation skills.
Flexibility -
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Exhibition Freight Forwarder, UK
Job Description & Person Specification
Dual Role Operations / Sales Co-ordinator - Exhibitions team
Your responsibilities will include.
Coordinating and organising Air, Sea and Road / Imports and Exports for shipments moving across the globe for Exhibitions and Events
Telesales and promoting the Company to potential clients
Producing quotations for our existing client basis
Handling events schedules, pricing and operational delivery
Onsite Attendance of events in locations across the globe
Attend client meetings as and required.
Coordinate shipments in and out of the events correctly input all required information on the companies numerous databases
Key professional and personal Requirements
Minimum of 2 years of professional experience working within Project Forwarding, Exhibition or Event Freight Industry,
Good understanding of the industry across the main modes of transport
Available to work in our Kent office hours are 9-5 Monday to Friday
Strong in building relationships and able to communicate at all levels.
Attention to detail & strong administrative skills who can work to deadlines.
Comfortable in taking directions and adaptable to change who has clear communication both written and verbally.
Account/Project management experience
Full driving license
Customs clearance knowledge, ATA Carnets, Temporary Import etc
Must be able to travel internationally.
Benefits
Competitive salary negotiable pending on experience
Pension scheme,
Company Mobile Phone and Laptop
20 days holiday a year plus bank holidays
Import & export of our customers goods via sea, road, intermodal & groupage.
Duties include, but not limited to:
Sourcing Hauliers & agreeing costs
Quotation of jobs by Intermodal, Road & Groupage.
Arranging shipments with suppliers, agents & shipping lines.
Ensuring the correct documentation is received for customs clearance.
Arrange delivery within the free time period.
Manage any day-to-day issues that can arise.
Check invoices and upload for payment onto the inhouse system.
Invoice all jobs upon completion
Manage the impact & recovery of any additional costs for the company.
We are looking for an Operations Agent to work within our expanding ocean and air team based in Staplehurst. Reporting into our head of Field Sales and working collaboratively with ocean and air products this core role will focus on identifying, sourcing, developing, enhancing, and maximising new business opportunities to ensure we are supporting our business growth plan. In addition to this, we are looking for someone who understands the operational element of freight forwarding.
To clearly understand the demands of shipping hazardous goods via Air and Sea whilst generating the relevant paperwork for consignments of this nature.
Ensure timely bookings within ocean and air freight forwarding on customers behalf.
Prepare export documentation including data entry in accordance with the Countries requirements.
Ongoing communication with customers within the UK and overseas offices regarding the movement of shipments.
Preparation of certificates of origin, cargo manifest, customs clearance documentation, hazardous material and any other. documentation required for the processing of goods internationally.
Prepare export and import documentation and implementation into our internal system.
Raise spot quotations for both Ocean and Air freight forwarding whilst generating revenue for the business.
Dangerous Goods/ADR training highly desirable.
Demonstrable experience within ocean and air freight forwarding.
Team player with a collaborative approach and willing to share expertise.
Strong commercial focus and acumen with strong influencing skills.
Highly proactive self-starter with a high level of self-initiative.
Proven experience in developing relationships with key stakeholders across all business units.
A good understanding of customs clearance and brokerage processes.
A good understanding of cross border shipping and incoterms.
A knowledge of the shipping process surrounding Brexit and advantage but not mandatory
Main duties:
To supervise a team of 4 warehouse operatives, responsible for -
To devan oceanfreight containers (loose loaded and palletised).
To palletise loose cartons for putting away into bays.
To move pallets in/out of warehouse locations.
To load oceanfreight containers / trailers.
To receive and check inbound and outbound inventory.
To put away inventory and record in WMS System.
To pick/pack outbound orders.
Labelling of stock.
To operate forklift (counter balance and Flexi-Truck)
Person specification (inc. technical/professional requirements)
Required qualifications
Forklift (Counter Balance & Flexi-Truck) licence (ideal - although training can be given).
Required experience
Previous supervisory experience within similar environment.
Ideally familiar with WMS Warehouse Management Systems.
Good MS Excel / Office package skills
eCommerce Warehouse experience
Forklift (Counter-Balance) Licence.
Ideally Flexi-Truck Licence (not essential, as training will be given)
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal skills
Dedication and ownership of their remit.
Good time management and prioritisation skills.
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Flexibility - willing to work overtime
All employment with our client is subject to a current DBS
basic check. .
Additionally we have to check 5 years of employment
history & explore any apparent gaps. When we ask for
references we do not ask for opinions only the facts of
employment.
Main duties:
To devan oceanfreight containers (loose loaded and palletised).
To palletise loose cartons for putting away into bays.
To move pallets in/out of warehouse locations.
To load oceanfreight containers / trailers.
To receive and check inbound and outbound inventory.
To put away inventory and record in WMS System.
To pick/pack outbound orders.
Labelling of stock.
To operate forklift (counter balance and Flexi-Truck)
Person specification (inc. technical/professional requirements)
Required qualifications
Hours 9.00am to 5.30pm monday to friday
Paid overtime (usual hourly rate / weekends & bank
holiday at fixed GBP15.00 ph)
On commencement 21 days exclusive of bank/public
holidays.
Holiday increases by one day per complete year of service
up to a maximum of an additional 5 days
Forklift (Counter Balance & Flexi-Truck) licence (ideal - although training can be given).
Required experience
Ideally familiar with WMS Warehouse Management Systems.
Good MS Excel / Office package skills
eCommerce Warehouse experience
Forklift (Counter-Balance) Licence (not essential, as training will be given)
Flexi-Truck Licence (not essential, as training will be given)
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Flexibility - willing to work overtime.
- Must be fit and able to unload cartons/build pallets from inbound ocean containers.
- Forklift - Counter Balance and Flexi Trained would be ideal. Counter Balance is essential -
- Has some experience working with WMS systems.
- Hours - standard 8.30 to 5.00 (1 hour lunch), however regular requirement for overtime, incl. 1 Saturday morning in 3.
1 week 07:00 - 15:30
1 week 8.30 - 17:00
- Must be flexible and team player.
- Good basic salary (depending on experience) + overtime + performance related bonus.