56 Jobs Found
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Get NEW JOBS like these
by email - as they go live.
by email - as they go live.
OFFICE & PROFESSIONAL
ESSEX OFFICE
Entry level Fulfilment services clerk
Entry Level Fulfilment services clerk
.....Ensuring customer enquiries/instructions are received and responded to.
.....Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
.....Monitoring inbound stock deliveries (primarily ocean freight container imports), in order to preplan put-away,
warehouse locations & pending order fulfilment.
.....Recording outbound order information and updating clients.
.....Building and maintaining strong relationships with clients
This is a entry level role, so no previous experience is require as full training will be given.
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal Skills
Flexible and adaptable.
Willing to go the extra mile
Friendly, positive, can do attitude.
Great initiative, decision-making approach.
Someone who wants to truly own their role and responsibilities.
.....Ensuring customer enquiries/instructions are received and responded to.
.....Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
.....Monitoring inbound stock deliveries (primarily ocean freight container imports), in order to preplan put-away,
warehouse locations & pending order fulfilment.
.....Recording outbound order information and updating clients.
.....Building and maintaining strong relationships with clients
This is a entry level role, so no previous experience is require as full training will be given.
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal Skills
Flexible and adaptable.
Willing to go the extra mile
Friendly, positive, can do attitude.
Great initiative, decision-making approach.
Someone who wants to truly own their role and responsibilities.
WAREHOUSE
ESSEX OFFICE
Fulfilment Services Supervisor
KEY RESPONSIBILITIES
.....Managing team of administration personnel responsible for eCommerce order processing through WMS system
(3PL Central).
.....Ensuring customer enquiries/instructions are received and responded to.
.....Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
.....Monitoring inbound stock deliveries (primarily oceanfreight container imports), in order to preplan put-away,
warehouse locations & pending order fulfilment.
.....Recording outbound order information and updating clients.
.....Management of returns process / recording.
.....Commercial responsibility invoicing, revenue optimisation, capturing billable activities.
.....Process improvement continuous improvement, reviewing existing processes in all areas of the fulfilment services
operation to identify potential efficiencies, better practice, scalable processes.
.....Client performance analysis are we maximising revenue potential? Are clients achieving acceptable profit
margins?
.....Inventory Planning ensuring that inbound/outbound inventory projections are monitored to avoid exceeding
warehouse capacity.
.....Account Management responsible for operational client relationship management. Building and maintaining
strong relationships with clients, gaining their projections for inbound/outbound flows, business direction, new
developments and products etc.
.....New client implementations. Working closely with VP Supply Chain & General Manager to introduce and
implement new clients to the operation, produce standard operating procedures, system set-up and operational
implementation.
.....New supplier implementations. To introduce and negotiate favourable pricing/services with new suppliers (e.g.
couriers, hauliers). To maintain relationships with suppliers and be responsible for monitoring their performance
and addressing poor service levels.
Scan Global Logistics (UK ) Limited trades under the Standard Trading Conditions of the British International Freight Association (BIFA STC 2021) and the United Kingdom Warehousing
Association (UKWA 2019). Copies of these Conditions are available on request. No insurance of goods will be affected unless we are instructed to do so in writing.
Person specification (inc. technical/professional requirements)
Required qualifications
Required experience
.....Experience of working in a busy, office environment.
.....Proficient with standard software packages, especially MSWord, Excel and Outlook.
.....Proficient/familiar with using WMS Warehouse Management Systems.
.....Used to working as part of a team.
.....Good people management skills.
.....Great customer service & communication skills.
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal Skills
Flexible and adaptable.
Willing to go the extra mile
Friendly, positive, can do attitude.
Great initiative, decision-making approach.
Someone who wants to truly own their role and responsibilities
.....Managing team of administration personnel responsible for eCommerce order processing through WMS system
(3PL Central).
.....Ensuring customer enquiries/instructions are received and responded to.
.....Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
.....Monitoring inbound stock deliveries (primarily oceanfreight container imports), in order to preplan put-away,
warehouse locations & pending order fulfilment.
.....Recording outbound order information and updating clients.
.....Management of returns process / recording.
.....Commercial responsibility invoicing, revenue optimisation, capturing billable activities.
.....Process improvement continuous improvement, reviewing existing processes in all areas of the fulfilment services
operation to identify potential efficiencies, better practice, scalable processes.
.....Client performance analysis are we maximising revenue potential? Are clients achieving acceptable profit
margins?
.....Inventory Planning ensuring that inbound/outbound inventory projections are monitored to avoid exceeding
warehouse capacity.
.....Account Management responsible for operational client relationship management. Building and maintaining
strong relationships with clients, gaining their projections for inbound/outbound flows, business direction, new
developments and products etc.
.....New client implementations. Working closely with VP Supply Chain & General Manager to introduce and
implement new clients to the operation, produce standard operating procedures, system set-up and operational
implementation.
.....New supplier implementations. To introduce and negotiate favourable pricing/services with new suppliers (e.g.
couriers, hauliers). To maintain relationships with suppliers and be responsible for monitoring their performance
and addressing poor service levels.
Scan Global Logistics (UK ) Limited trades under the Standard Trading Conditions of the British International Freight Association (BIFA STC 2021) and the United Kingdom Warehousing
Association (UKWA 2019). Copies of these Conditions are available on request. No insurance of goods will be affected unless we are instructed to do so in writing.
Person specification (inc. technical/professional requirements)
Required qualifications
Required experience
.....Experience of working in a busy, office environment.
.....Proficient with standard software packages, especially MSWord, Excel and Outlook.
.....Proficient/familiar with using WMS Warehouse Management Systems.
.....Used to working as part of a team.
.....Good people management skills.
.....Great customer service & communication skills.
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal Skills
Flexible and adaptable.
Willing to go the extra mile
Friendly, positive, can do attitude.
Great initiative, decision-making approach.
Someone who wants to truly own their role and responsibilities
FREIGHT & LOGISTICS
ESSEX OFFICE
Customs Entry Clerk
Customs Entry Clerk
daily European import and export customs declarations
Verifying documents received for customs purposes are compliant and correct
Accurate data entry
Communicating with customers directly via email and telephone
Liaising with customs and port authorities
Understanding incoterms
European Road freight transport pricing and booking
Other Responsibilities:
Admin duties including transferring documents onto internal document management system
Complete training
Required:
Some experience in Freight forwarding/ Customs declarations
Minimum 1 years office environment experience
Knowledge of Ocean Import and export
We are looking for someone who can work as part of a busy team and be very enthusiastic. We would like the candidate to be very proactive and will encourage them to move with the company.
We would like to offer a competitive salary including 20 days holiday increasing to 25 (plus bank holiday) paid holiday and a company contributory pension scheme.
daily European import and export customs declarations
Verifying documents received for customs purposes are compliant and correct
Accurate data entry
Communicating with customers directly via email and telephone
Liaising with customs and port authorities
Understanding incoterms
European Road freight transport pricing and booking
Other Responsibilities:
Admin duties including transferring documents onto internal document management system
Complete training
Required:
Some experience in Freight forwarding/ Customs declarations
Minimum 1 years office environment experience
Knowledge of Ocean Import and export
We are looking for someone who can work as part of a busy team and be very enthusiastic. We would like the candidate to be very proactive and will encourage them to move with the company.
We would like to offer a competitive salary including 20 days holiday increasing to 25 (plus bank holiday) paid holiday and a company contributory pension scheme.
OFFICE & PROFESSIONAL
ESSEX OFFICE
IT Asset Coordinator
IT Asset Coordinator
Main duties:
To work as part of a 3 person team.
To liaise between OEM and vendors, spread across Europe, scheduling & arranging the returns of obsolete IT Hardware equipment.
Person specification (inc. technical/professional requirements)
Required qualifications
Highly proficient with IT systems, office packages (MSWord, Excel etc.).
Exceptional attention to detail.
Excellent communication skills (written and verbal) with customers and personnel at all levels.
Required experience
Proficient working with data (Excel).
Good experience working in a busy office environment.
Communication with UK and overseas clients.
Experience working with an international freight forwarder or haulier would be an advantage, but not essential.
Experience of HM Customs processes would be an advantage.
Special requirements (e.g. languages, extensive travel, driving qualifications)
A European language would be an advantage (French, German, Dutch). but not essential
Personal skills
Dedication and ownership of their remit.
Good time management and prioritisation skills.
Flexibility -
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Main duties:
To work as part of a 3 person team.
To liaise between OEM and vendors, spread across Europe, scheduling & arranging the returns of obsolete IT Hardware equipment.
Person specification (inc. technical/professional requirements)
Required qualifications
Highly proficient with IT systems, office packages (MSWord, Excel etc.).
Exceptional attention to detail.
Excellent communication skills (written and verbal) with customers and personnel at all levels.
Required experience
Proficient working with data (Excel).
Good experience working in a busy office environment.
Communication with UK and overseas clients.
Experience working with an international freight forwarder or haulier would be an advantage, but not essential.
Experience of HM Customs processes would be an advantage.
Special requirements (e.g. languages, extensive travel, driving qualifications)
A European language would be an advantage (French, German, Dutch). but not essential
Personal skills
Dedication and ownership of their remit.
Good time management and prioritisation skills.
Flexibility -
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
TRAVEL
ESSEX OFFICE
Exhibition Logiistics Operator
Exhibition Freight Forwarder, UK
Job Description & Person Specification
Dual Role Operations / Sales Co-ordinator - Exhibitions team
Your responsibilities will include.
Coordinating and organising Air, Sea and Road / Imports and Exports for shipments moving across the globe for Exhibitions and Events
Telesales and promoting the Company to potential clients
Producing quotations for our existing client basis
Handling events schedules, pricing and operational delivery
Onsite Attendance of events in locations across the globe
Attend client meetings as and required.
Coordinate shipments in and out of the events correctly input all required information on the companies numerous databases
Key professional and personal Requirements
Minimum of 2 years of professional experience working within Project Forwarding, Exhibition or Event Freight Industry,
Good understanding of the industry across the main modes of transport
Available to work in our Kent office hours are 9-5 Monday to Friday
Strong in building relationships and able to communicate at all levels.
Attention to detail & strong administrative skills who can work to deadlines.
Comfortable in taking directions and adaptable to change who has clear communication both written and verbally.
Account/Project management experience
Full driving license
Customs clearance knowledge, ATA Carnets, Temporary Import etc
Must be able to travel internationally.
Benefits
Competitive salary negotiable pending on experience
Pension scheme,
Company Mobile Phone and Laptop
20 days holiday a year plus bank holidays
Job Description & Person Specification
Dual Role Operations / Sales Co-ordinator - Exhibitions team
Your responsibilities will include.
Coordinating and organising Air, Sea and Road / Imports and Exports for shipments moving across the globe for Exhibitions and Events
Telesales and promoting the Company to potential clients
Producing quotations for our existing client basis
Handling events schedules, pricing and operational delivery
Onsite Attendance of events in locations across the globe
Attend client meetings as and required.
Coordinate shipments in and out of the events correctly input all required information on the companies numerous databases
Key professional and personal Requirements
Minimum of 2 years of professional experience working within Project Forwarding, Exhibition or Event Freight Industry,
Good understanding of the industry across the main modes of transport
Available to work in our Kent office hours are 9-5 Monday to Friday
Strong in building relationships and able to communicate at all levels.
Attention to detail & strong administrative skills who can work to deadlines.
Comfortable in taking directions and adaptable to change who has clear communication both written and verbally.
Account/Project management experience
Full driving license
Customs clearance knowledge, ATA Carnets, Temporary Import etc
Must be able to travel internationally.
Benefits
Competitive salary negotiable pending on experience
Pension scheme,
Company Mobile Phone and Laptop
20 days holiday a year plus bank holidays
FREIGHT & LOGISTICS
ESSEX OFFICE
Multi Modal Operator
Multi Modal Operator
Import & export of our customers goods via sea, road, intermodal & groupage.
Duties include, but not limited to:
Sourcing Hauliers & agreeing costs
Quotation of jobs by Intermodal, Road & Groupage.
Arranging shipments with suppliers, agents & shipping lines.
Ensuring the correct documentation is received for customs clearance.
Arrange delivery within the free time period.
Manage any day-to-day issues that can arise.
Check invoices and upload for payment onto the inhouse system.
Invoice all jobs upon completion
Manage the impact & recovery of any additional costs for the company.
-basic knowledge of excel would be desirable.
Salary depending on experience
20 days holiday
Pension 4 % contribution
Import & export of our customers goods via sea, road, intermodal & groupage.
Duties include, but not limited to:
Sourcing Hauliers & agreeing costs
Quotation of jobs by Intermodal, Road & Groupage.
Arranging shipments with suppliers, agents & shipping lines.
Ensuring the correct documentation is received for customs clearance.
Arrange delivery within the free time period.
Manage any day-to-day issues that can arise.
Check invoices and upload for payment onto the inhouse system.
Invoice all jobs upon completion
Manage the impact & recovery of any additional costs for the company.
-basic knowledge of excel would be desirable.
Salary depending on experience
20 days holiday
Pension 4 % contribution
FREIGHT & LOGISTICS
ESSEX OFFICE
Freight Operations Agent
Freight Operations Coordinator
We are looking for an Operations Agent to work within our expanding ocean and air team based in Staplehurst. Reporting into our head of Field Sales and working collaboratively with ocean and air products this core role will focus on identifying, sourcing, developing, enhancing, and maximising new business opportunities to ensure we are supporting our business growth plan. In addition to this, we are looking for someone who understands the operational element of freight forwarding.
To clearly understand the demands of shipping hazardous goods via Air and Sea whilst generating the relevant paperwork for consignments of this nature.
Ensure timely bookings within ocean and air freight forwarding on customers behalf.
Prepare export documentation including data entry in accordance with the Countries requirements.
Ongoing communication with customers within the UK and overseas offices regarding the movement of shipments.
Preparation of certificates of origin, cargo manifest, customs clearance documentation, hazardous material and any other. documentation required for the processing of goods internationally.
Prepare export and import documentation and implementation into our internal system.
Raise spot quotations for both Ocean and Air freight forwarding whilst generating revenue for the business.
Dangerous Goods/ADR training highly desirable.
Demonstrable experience within ocean and air freight forwarding.
Team player with a collaborative approach and willing to share expertise.
Strong commercial focus and acumen with strong influencing skills.
Highly proactive self-starter with a high level of self-initiative.
Proven experience in developing relationships with key stakeholders across all business units.
A good understanding of customs clearance and brokerage processes.
A good understanding of cross border shipping and incoterms.
A knowledge of the shipping process surrounding Brexit and advantage but not mandatory
Must have previous Freight experience.
We are looking for an Operations Agent to work within our expanding ocean and air team based in Staplehurst. Reporting into our head of Field Sales and working collaboratively with ocean and air products this core role will focus on identifying, sourcing, developing, enhancing, and maximising new business opportunities to ensure we are supporting our business growth plan. In addition to this, we are looking for someone who understands the operational element of freight forwarding.
To clearly understand the demands of shipping hazardous goods via Air and Sea whilst generating the relevant paperwork for consignments of this nature.
Ensure timely bookings within ocean and air freight forwarding on customers behalf.
Prepare export documentation including data entry in accordance with the Countries requirements.
Ongoing communication with customers within the UK and overseas offices regarding the movement of shipments.
Preparation of certificates of origin, cargo manifest, customs clearance documentation, hazardous material and any other. documentation required for the processing of goods internationally.
Prepare export and import documentation and implementation into our internal system.
Raise spot quotations for both Ocean and Air freight forwarding whilst generating revenue for the business.
Dangerous Goods/ADR training highly desirable.
Demonstrable experience within ocean and air freight forwarding.
Team player with a collaborative approach and willing to share expertise.
Strong commercial focus and acumen with strong influencing skills.
Highly proactive self-starter with a high level of self-initiative.
Proven experience in developing relationships with key stakeholders across all business units.
A good understanding of customs clearance and brokerage processes.
A good understanding of cross border shipping and incoterms.
A knowledge of the shipping process surrounding Brexit and advantage but not mandatory
Must have previous Freight experience.
WAREHOUSE
ESSEX OFFICE
Warehouse Supervisor
Warehouse Supervisor
Main duties:
To supervise a team of 4 warehouse operatives, responsible for -
To devan oceanfreight containers (loose loaded and palletised).
To palletise loose cartons for putting away into bays.
To move pallets in/out of warehouse locations.
To load oceanfreight containers / trailers.
To receive and check inbound and outbound inventory.
To put away inventory and record in WMS System.
To pick/pack outbound orders.
Labelling of stock.
To operate forklift (counter balance and Flexi-Truck)
Person specification (inc. technical/professional requirements)
Required qualifications
Forklift (Counter Balance & Flexi-Truck) licence (ideal - although training can be given).
Required experience
Previous supervisory experience within similar environment.
Ideally familiar with WMS Warehouse Management Systems.
Good MS Excel / Office package skills
eCommerce Warehouse experience
Forklift (Counter-Balance) Licence.
Ideally Flexi-Truck Licence (not essential, as training will be given)
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal skills
Dedication and ownership of their remit.
Good time management and prioritisation skills.
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Flexibility - willing to work overtime
All employment with our client is subject to a current DBS
basic check. .
Additionally we have to check 5 years of employment
history & explore any apparent gaps. When we ask for
references we do not ask for opinions only the facts of
employment.
Main duties:
To supervise a team of 4 warehouse operatives, responsible for -
To devan oceanfreight containers (loose loaded and palletised).
To palletise loose cartons for putting away into bays.
To move pallets in/out of warehouse locations.
To load oceanfreight containers / trailers.
To receive and check inbound and outbound inventory.
To put away inventory and record in WMS System.
To pick/pack outbound orders.
Labelling of stock.
To operate forklift (counter balance and Flexi-Truck)
Person specification (inc. technical/professional requirements)
Required qualifications
Forklift (Counter Balance & Flexi-Truck) licence (ideal - although training can be given).
Required experience
Previous supervisory experience within similar environment.
Ideally familiar with WMS Warehouse Management Systems.
Good MS Excel / Office package skills
eCommerce Warehouse experience
Forklift (Counter-Balance) Licence.
Ideally Flexi-Truck Licence (not essential, as training will be given)
Special requirements (e.g. languages, extensive travel, driving qualifications)
Personal skills
Dedication and ownership of their remit.
Good time management and prioritisation skills.
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Flexibility - willing to work overtime
All employment with our client is subject to a current DBS
basic check. .
Additionally we have to check 5 years of employment
history & explore any apparent gaps. When we ask for
references we do not ask for opinions only the facts of
employment.
FREIGHT & LOGISTICS
ESSEX OFFICE
Customs Clearance Services
Customs Clearance Coordinator
you will work as part of a team and report to the Customs Manager.
You will be involved in calculating and processing duties and taxes to be paid and may be required to sign documents under a Power of Attorney on behalf of clients. You will also pay, or arrange for payment of taxes and duties.
Liaising with Customers.
You will be entering details onto specialised customs software including CHIEF, CNS, Destin8 and Data Freight.
Allocating the correct licence depending on type of goods being imported.
The Customs Clearance Clerk can be involved in attending meetings with Customs Officials in the application of duty refunds and tariff reclassification as appropriate.
This job also requires you to liaise with officials in various agencies to ensure goods are cleared through customs or quarantine. You will also arrange for transportation, warehousing or product distribution of imported goods.
Must have Customs experience from start to finish.
you will work as part of a team and report to the Customs Manager.
You will be involved in calculating and processing duties and taxes to be paid and may be required to sign documents under a Power of Attorney on behalf of clients. You will also pay, or arrange for payment of taxes and duties.
Liaising with Customers.
You will be entering details onto specialised customs software including CHIEF, CNS, Destin8 and Data Freight.
Allocating the correct licence depending on type of goods being imported.
The Customs Clearance Clerk can be involved in attending meetings with Customs Officials in the application of duty refunds and tariff reclassification as appropriate.
This job also requires you to liaise with officials in various agencies to ensure goods are cleared through customs or quarantine. You will also arrange for transportation, warehousing or product distribution of imported goods.
Must have Customs experience from start to finish.
WAREHOUSE
ESSEX OFFICE
Warehouse Operator FLT Driver
Warehouse Operator FLT Driver
Main duties:
To devan oceanfreight containers (loose loaded and palletised).
To palletise loose cartons for putting away into bays.
To move pallets in/out of warehouse locations.
To load oceanfreight containers / trailers.
To receive and check inbound and outbound inventory.
To put away inventory and record in WMS System.
To pick/pack outbound orders.
Labelling of stock.
To operate forklift (counter balance and Flexi-Truck)
Person specification (inc. technical/professional requirements)
Required qualifications
Hours 9.00am to 5.30pm monday to friday
Paid overtime (usual hourly rate / weekends & bank
holiday at fixed GBP15.00 ph)
On commencement 21 days exclusive of bank/public
holidays.
Holiday increases by one day per complete year of service
up to a maximum of an additional 5 days
Forklift (Counter Balance & Flexi-Truck) licence (ideal - although training can be given).
Required experience
Ideally familiar with WMS Warehouse Management Systems.
Good MS Excel / Office package skills
eCommerce Warehouse experience
Forklift (Counter-Balance) Licence (not essential, as training will be given)
Flexi-Truck Licence (not essential, as training will be given)
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Flexibility - willing to work overtime.
Main duties:
To devan oceanfreight containers (loose loaded and palletised).
To palletise loose cartons for putting away into bays.
To move pallets in/out of warehouse locations.
To load oceanfreight containers / trailers.
To receive and check inbound and outbound inventory.
To put away inventory and record in WMS System.
To pick/pack outbound orders.
Labelling of stock.
To operate forklift (counter balance and Flexi-Truck)
Person specification (inc. technical/professional requirements)
Required qualifications
Hours 9.00am to 5.30pm monday to friday
Paid overtime (usual hourly rate / weekends & bank
holiday at fixed GBP15.00 ph)
On commencement 21 days exclusive of bank/public
holidays.
Holiday increases by one day per complete year of service
up to a maximum of an additional 5 days
Forklift (Counter Balance & Flexi-Truck) licence (ideal - although training can be given).
Required experience
Ideally familiar with WMS Warehouse Management Systems.
Good MS Excel / Office package skills
eCommerce Warehouse experience
Forklift (Counter-Balance) Licence (not essential, as training will be given)
Flexi-Truck Licence (not essential, as training will be given)
Great customer service attitude.
Great attention to detail.
Good numeracy skills.
Flexibility - willing to work overtime.
WAREHOUSE
ESSEX OFFICE
Warehouse Manager
FULFILMENT SERVICES MANAGER
KEY RESPONSIBILITIES
Management of -
o Fulfilment Services Administration Team (3)
o Fulfilment Services Warehouse Team (6)
Commercial responsibility - invoicing, revenue optimisation, capturing billable activities.
Process improvement - continuous improvement, reviewing existing processes in all areas of the fulfilment services operation to identify potential efficiencies, better practice, scalable processes.
Client performance analysis - are we maximising revenue potential? Are clients achieving acceptable profit margins?
Inventory Planning - ensuring that inbound/outbound inventory projections are monitored to avoid exceeding warehouse capacity.
Account Management - responsible for operational client relationship management. Building and maintaining strong relationships with clients, gaining their projections for inbound/outbound flows, business direction, new developments and products etc.
New client implementations. Working closely with VP Supply Chain to introduce and implement new clients to the operation, produce standard operating procedures, system set-up and operational implementation with Warehouse Supervisor.
New supplier implementations. To introduce and negotiate favourable pricing/services with new suppliers (e.g. couriers, hauliers). To maintain relationships with suppliers and be responsible for monitoring their performance and addressing poor service levels.
Managing team of administration personnel responsible for eCommerce order processing through WMS system (3PL Central).
Ensuring customer enquiries/instructions are received and responded to.
Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
Monitoring inbound stock deliveries (primarily oceanfreight container imports), in order to preplan put-away, warehouse locations & pending order fulfilment.
Recording outbound order information and updating clients.
Management of returns process / recording.
Ensuring eCommerce outbound orders are processed, picked/packed and despatched in line with Service Level Agreements.
Direct Reports -
Fulfilment Services Administration Supervisor
Fulfilment Services Warehouse Supervisor
Reports To -
Vice President - Supply Chain Product
IDEAL EXPERIENCE / SKILLSET
Familiar with WMS Warehouse Management Systems.
Very good MS Excel skills
Commercially aware
eCommerce Warehouse experience
Great person-management skills
Dedicated - willing to go above & beyond
Great customer service skills and attitude.
KEY RESPONSIBILITIES
Management of -
o Fulfilment Services Administration Team (3)
o Fulfilment Services Warehouse Team (6)
Commercial responsibility - invoicing, revenue optimisation, capturing billable activities.
Process improvement - continuous improvement, reviewing existing processes in all areas of the fulfilment services operation to identify potential efficiencies, better practice, scalable processes.
Client performance analysis - are we maximising revenue potential? Are clients achieving acceptable profit margins?
Inventory Planning - ensuring that inbound/outbound inventory projections are monitored to avoid exceeding warehouse capacity.
Account Management - responsible for operational client relationship management. Building and maintaining strong relationships with clients, gaining their projections for inbound/outbound flows, business direction, new developments and products etc.
New client implementations. Working closely with VP Supply Chain to introduce and implement new clients to the operation, produce standard operating procedures, system set-up and operational implementation with Warehouse Supervisor.
New supplier implementations. To introduce and negotiate favourable pricing/services with new suppliers (e.g. couriers, hauliers). To maintain relationships with suppliers and be responsible for monitoring their performance and addressing poor service levels.
Managing team of administration personnel responsible for eCommerce order processing through WMS system (3PL Central).
Ensuring customer enquiries/instructions are received and responded to.
Receiving instructions from clients and ensuring these are followed by warehouse fulfilment team.
Monitoring inbound stock deliveries (primarily oceanfreight container imports), in order to preplan put-away, warehouse locations & pending order fulfilment.
Recording outbound order information and updating clients.
Management of returns process / recording.
Ensuring eCommerce outbound orders are processed, picked/packed and despatched in line with Service Level Agreements.
Direct Reports -
Fulfilment Services Administration Supervisor
Fulfilment Services Warehouse Supervisor
Reports To -
Vice President - Supply Chain Product
IDEAL EXPERIENCE / SKILLSET
Familiar with WMS Warehouse Management Systems.
Very good MS Excel skills
Commercially aware
eCommerce Warehouse experience
Great person-management skills
Dedicated - willing to go above & beyond
Great customer service skills and attitude.
WAREHOUSE
ESSEX OFFICE
Warehouse Operator - Immediate Starter
Warehouse Operative - Permanent Job - Immediate Starter
- Must be fit and able to unload cartons/build pallets from inbound ocean containers.
- Forklift - Counter Balance and Flexi Trained would be ideal. Counter Balance is essential -
- Has some experience working with WMS systems.
- Hours - standard 8.30 to 5.00 (1 hour lunch), however regular requirement for overtime, incl. 1 Saturday morning in 3.
1 week 07:00 - 15:30
1 week 8.30 - 17:00
- Must be flexible and team player.
- Good basic salary (depending on experience) + overtime + performance related bonus.
- Must be fit and able to unload cartons/build pallets from inbound ocean containers.
- Forklift - Counter Balance and Flexi Trained would be ideal. Counter Balance is essential -
- Has some experience working with WMS systems.
- Hours - standard 8.30 to 5.00 (1 hour lunch), however regular requirement for overtime, incl. 1 Saturday morning in 3.
1 week 07:00 - 15:30
1 week 8.30 - 17:00
- Must be flexible and team player.
- Good basic salary (depending on experience) + overtime + performance related bonus.
