AOG Export Nights Clerk required to join this busy, established freight agent

This position is working a shift of 4on 4off Nights

Duties to include:

Following up on urgent deliveries
Arranging Shipments, international and domestic, AOG Shipments, On Board Courier Shipments
Direct Drives
Cutting Export Air waybills (Freight)
Booking Shipments direct with Airline
General admin
Invoicing
will have a solid working history in Exports/AOG and be confident to work on their own at times

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Courier Customer Service Agent required to join busy agent, ideally you will have Express knowledge

Duties
The role will involve working as part of a team supporting Admin, and daily duties will be handling customer requests, running reports and providing a high level of customer services to all clients

Ideal candidate will have worked within the Courier industry

Monday to Friday 9:00am to 17:30pm

Salary: Up to GBP23:000k dependent on skills and experience

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.

Senior Import Clerk required to join a large and respect Freight Forwarding organisation located close to Heathrow.

Candidate will have a minimum of 3-4 years experience in Airfreight Imports.

The role will include the full range of Airfreight Import duties, including:

Liaising with overseas offices
Providing rates
Processing pre-alerts
Import customs clearance
Liaising with consignee's for clearance instructions & delivery info
Calculate storage and apply storage charges
Invoicing
Liaise with warehouses/hauliers/airlines
Customs Entries
import department is multi modal so any experience with Ocean Imports would be beneficial but not essential, there will be the opportunity to cross train on Ocean & Road.

Hours are: Monday to Friday 0900-1730

Salary is between GBP28k & GBP30k, excellent annual bonus on offer plus perks

Please send C.Vs direct to steven.pitt@firstchoiceuk.com

*We can only accept applications from candidates with the required experience for this role, if you don't hear from us your application has been unsuccessful

This medium sized Freight Forwarder are now recruiting for an experienced airfreight import operator to join their team, based close to Heathrow.

The ideal candidate must have a minimum of 3-4 years experience working for a Freight Forwarder in the UK handling airfreight import shipments from start to finish. Please not this is a Sunday to Thursday position, hours of 0900-1730

Key duties to include:

Import customs clearance (ASM Sequoia)
Customer service
Arranging for shipments to be collected at origin
Liasing with the airlines and import sheds
Arranging deliveries
Invoicing
Quoting experience would be a bonus but not a necessity
Experience with Boxtop & ASM Sequoia would be an advantage

*We are only able to accept applications from candidates with the required experience for this role, if you dont hear from us your application has been unsuccessful.

A position has become available within the London Heathrow Office for an Import Operations Agent to a large Freight Forwarding company. The successful applicant will be involved in all aspects of daily Import Operations from point of enquiry to shipment recovery.

Main Duties:

Customs clearance declarations
Specialist clearance of goods through a variety of Government bodies such as The Home Office, DEFRA, CITES etc.
External communication with clients and service providers
Internal communications with the network and other UK Departments.
Close managing and monitoring of shipment specific requirements.
Occasional collection and deliveries to freight sheds, courier facilities and other premises
Checking and sorting consignments including dry ice checks

Salary with included shift allownace is GBP30k per annum + 5% annual bonus.

This role does include a shift, start & finish times for which are:
0500-1300
0600-1400
1000-1800
1200-2000
1500-2300
1700-0100

The shift works on a 13 week rotation, the shift will fall on a Saturday & Sunday approx 2-3 times inside the 13 week period.
send your CV to steven.pitt@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful

Import Manager Vacancy has become available within this leading forwarder

Salary cGBP50k
Monday to Friday: 0900 - 17:30 hours plus business requirements

Role Purpose:
The London Airfreight Import team handles in the range of 4000 shipments a month for a vast range of customers from all business sectors.
Import Manager will lead a dynamic team that undertakes a range of activities for London Airfreight Station.

Position Specification:

Continuously grow customer service excellence and productivity effectiveness through development and process review.
Engage and grow all people in area of responsibility through the implementation of Active Leadership.
Responsible for the retention and growth of Key Accounts within the Region and for identifying key areas of added value to the customer.
Lead customer reviews; identify hot spots ensuring KPIs and continuous improvement programmes are run in partnership with customers.
Manage and develop existing customer relationships internally and externally to ensure they are committed and that their business is retained and opportunities for growth are leveraged.
Manage implementation of all new key accounts to ensure successful for customer and company.
Lead/participate in presentations to existing and potential customers.
Participate where appropriate in relevant Industry Forums promoting the company.
Maximise Gross Profit through Service Selection
Manage Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Maintain DfT compliance
Contribute to the continuous improvement program
Manage Weekly Team briefing sessions
Complete and Manage all statutory and mandatory training
Manage Carriers / Handling Agents Performance
Provide the Document Courier with instructions as necessary
Manage Coastwise/Tran-shipment movements in a timely manner
Adhere to Customs Compliance procedures and documentation
Manage ERTS inventory records

Person Specification:

Five or More years leadership experience within the Freight Forwarding Industry.
Experience and sound acknowledge of HMRC procedures Essential
Commercial awareness.
Clear and concise communication skills (written and spoken)
Processes Management

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Livestock Import/Customer Service Clerk

Job Description
Liaising with clients face to face and by phone/email
Import customs clearance on Sequoia
Liaising with authorities such as DEFRA and HARC staff with regard to paperwork as well as HMRC and Airlines
Collect payments
Resolve any irregularities
Update files on Boxtop

This is a weekend shift of Fri/Sat/Sun/Mon 10 hours per day, with the normal hours being 0900-1900, the exception is the Monday shift which is a late shift with hours of 1500-0100

Person Specification
Essential: Driving license
Excellent communicator
Strong attention to detail
Has an interest in animals & their wellbeing
Ability to prioritise
Work well independently (as the role will involve working alone at times)
Good spoken and written English
Must be computer literate with Microsoft Office programmes

The position will be very customer service focused, and will involve face to face customer service along with phone & email. The ideal candidate will have a basic understanding of Airfreight Import processes, and have customer service experience.
Please only apply if a permanent weekend shift as details above is of interest to you. Salary GBP20k-GBP25k dependant on experience, 40 hours over the 4 day shift.
We can only accept applications with the required experience for this role, if you dont hear from us your application has been unsuccessful.

Shipping and Customs Entry - Coordinator -
Preparation and execution of essential shipping paperwork for both Export & Imports Input Export & Import customs entries to ASM Sequoia Requesting internal resources required to carry out each job to meet strict deadlines Liaise with departments across the business to ensure jobs run smoothly Making and taking of supplier calls and negotiation of shipping rates devising Co-ordinators of flight options and rates In addition to the above, there may be a need for additional support within other our group departments in times of high workload and to help solve problems. You may also be called upon to work out-of-hours and at weekends. Training will be provided both on the job and relevant external training is supported.
At least 3 years experience in a similar role within the shipping industry / Freight Forwarding Knowledge of airfreight and customs processes A methodical approach, with a high attention to detail Excellent computer literacy Well-developed numerical and analytical skills Able to work well under pressure and manage time effectively Excellent communication and customer service skills both internally and externally Experience with ASM Sequoia or similar customs system Advantageous Confident in using the CHIEF system A background in freight forwarding Knowledge of aviation security Experience booking sea freight or airfreight with external suppliers
Benefits include annual leave starting at 23 days and increasing with length of service, pension scheme, season ticket loan, cyclescheme, life assurance, health insurance to cover long term illnesses.

Must have Customs Entry experience from start to finish.

Export Branch Documenation Officer

The position will be based in 2 locations in Middlesex so the successful candidate must be a driver with transport.The main responsibilities are listed below:

Check, certify and issue ATA Carnets, Arab Documents, EC Documents and Customs Documents as required
Record all sales in CRM and report to finance team in line with internal procedures
Be responsible for managing stationary and daily maintenance of stock
Promote Export Documents
Deal with queries and give advise on Export Documentation procedures
Maintain customer liaison to ensure high quality, responsive, service at all times
Cover other branches when required
You will be strong customer focused and have a very high level of communication skills. Be IT literate and be polite and friendly at all times over the phone and face to face. Must have excellent Export Documentation experience and ATA Carnets knowledge will be an advantage.
This role is a sought after position with excellent benefits.

An exciting opportunity to join a leading issuer of Export Documentation is available. The position will be based in 2 locations in Middlesex so the successful candidate must be a driver with transport.

35 hours per week
cGBP26k
Flexibility needed to travel between offices
On joining
25 days holiday per year plus bank holidays (annual leave year from 1 January - 31 December)
Money Purchase pension scheme (5% contributions each from employee and employer)
Life Assurance (4 times salary) as member of pension scheme
Financial incentives for membership and sponsorship lead creation
After 3 month probation
Buy/sell annual leave
Interest free season ticket loan (upto GBP5000)
Rental Deposit loan
Cycle to work scheme
Corporate arrangement with Fitness First
After 1 years service
PPP health care (at LCCIs expense)
Dental or Travel Cover subsidy