Air & Ocean Modal Manager profile

Responsible for management of regional central operations for Air & Ocean team
Reporting to Control Tower Manager Europe
Key skills

Strong international Air & Ocean background across key markets within leading Air Freight Forwarder / Shipping line or 3PL (FCL & LCL EU import/export and cross trade) ideally within a control tower environment
Experience of core Air & Ocean freight trade - lanes and markets (Americas/APAC/Europe)
Previous team & people management experience
Budget management and cost control experience
Team training, coaching/development & recruitment
Relevant European language fluency an advantage
Sounds knowledge of Air & Marine Transport regulations
Good inter-personal skills (written and verbal)
Ability to demonstrate analytical and logical thinking
Strong analytical and numerical skills
Demonstrated strong and effective organizational skills
Previous automotive logistics experience a benefit
Responsibilities

Operational management of Multi customer CT Air & Ocean team.
Ensuring transport activities are managed in accordance with internal and customer service requirements
Management of operational margins for modal transport
Maximisation of container fill for consolidations
Outsourced cross dock performance
On-time delivery of cargo in line with customer service requirements
Pricing for new business proposals within remit
Re-enforce and maintain a culture to deliver continuous improvement to improve customer service
Drive & support activities to reduce transport cost and improve margins
Collaborate to formulate and implement policies, procedures, goals, and objectives as required
In accordance with the quality system, direct investigations to address service concerns
Plan, organise and manage the team to ensure that work is accomplished in a manner consistent with organisational requirements
Team training, development & recruitment
Management of problem solving and corrective actions as appropriate
Customer service ownership existing customer base
Ensure teams are working within company standards, putting in place necessary corrective actions to address deviations.

Must have Previous Freight Forwarding Background.

Ocean Freight Logistics Coordinator -

Responsible for day to day control and planning within the central operations Ocean Team
Reporting to Control Tower Air & Ocean Manager

Key Responsibilities
Operational day to day control of Multi customer under a CT environment
Ensuring transport activities are operated in accordance with internal and customer service requirements
Adherence of operational margins for modal transport
Maximisation of container fill for consolidations
On-time delivery of cargo in line with customer service requirements
Pricing for spot business as per customer requirements
Demonstrate an ability to reduce transport cost and improve margins
Problem solving and corrective actions as appropriate
Customer service ownership existing customer base
Work within company standards.
Formulate cost saving initiatives from freight and consolidation activity, based on supplier/customer agreement
Ensure that financial job costing, invoicing and reporting for freight is carried out in accordance with company standards
Good knowledge of customs procedures and regimes
Specific Functional Competences, Knowledge and Skills Required
Essential
Minimum 3 years experience in Ocean Freight operations within a freight forwarding company
Experience of Ocean freight trade-lanes and markets (Americas/APAC/Europe)
Operational experience of Ocean planning processes
Good knowledge of Marine Transport regulations
Good inter-personal skills (written and verbal)
Ability to demonstrate analytical and logical thinking
Good analytical and numerical skills

Desirable
Previous automotive logistics experience a benefit
Basic knowledge of domestic & European Road Transport a benefit

Language Skills (Desired)
European language fluency an advantage: i.e. Spanish, Italian, French, German

Project Analyst
Lead key projects from planning and scope definition to ensuring on-time and within budget delivery of project objectives
Identify and analyze project opportunities and logistics solutions offering cost reduction opportunities, value add and/or efficiency gains
Review the structure of logistics flows to define available benefits from drawing these into a coordinated network structure
Analyze non-conformance reports to identify recurring issues and opportunities for improvement plans. Liaise with Procurement on options for solution and assist with corrective actions when necessary
Create project scope, purpose and implementation plan for approval by Regional Manager
Structure and lead cross-functional teams of appropriate personnel to deliver project requirements and tangible performance results
Provide reports of project progress and deficiencies to management team, including actions in place to overcome any shortfalls
Define and develop global business support to introduce best and standard practice and align service offer and capabilities across regions
Enhance the culture and core values of our services and push organization to meet customer scorecard expectations
Ensure all business is conducted in accordance with the companys operational and safety procedures, as per the company Control Manual and Delegation of Authority

Essential Qualifications & Experience
Organisational skills to manage and deliver multiple projects with deadlines.
Strong analytical and numerical skills (including MS Office Suite).
Demonstrated strong and effective organizational skills
Proven ability to work with internal colleagues, external partners and stakeholders.
Desired Qualifications & Experience
Process engineering experience
Lean/Six Sigma
Experience of leading projects and process improvements within logistic enviroment.
Essential Competencies
Excellent communication and presentation skills coupled with the drive and desire to offer market leading supply-chain support solutions to customers
Able to pro-actively identify opportunities for improvement and areas of concern, then make recommendations and implement solutions
Excellent data analytics within logistics / supply chain context
Working knowledge of MS Office Applications
are looking for an energetic, personable candidate to seek improvements and work closely with the operations team to implement change. Project management or analyst experience is essential and previous logistics experience would be a benefit.

The salary banding for this role is between GBP35k - GBP45k depending on qualifications and experience. Life insurance and contributory pension scheme is also part of the package.

European Road Freight logistics Coordinator
Experience of Road Freight operations within a freight forwarding company (including expedites) or a 3PL
Operational experience of Road planning processes
Excellent communication skills - internal and external (written and verbal)
Ability to demonstrate analytical and logical thinking to solve problems
Good analytical and numerical skills
Knowledge of transport documentation requirements
Proficiency with Microsoft Office products (Excel and Word)
Ability to handle multiple tasks and work under pressure
Desirable
Minimum 3 years experience in Road Freight operations
Previous International logistics experience a benefit
Basic knowledge of International Transport a benefit
Previous experience in either an automotive or manufacturing environment would be a benefit
Geographical knowledge of applicable region
Working knowledge of carrier invoicing and billing procedures
Knowledge of transportation regulations
Experience of customs compliance
Language Skills
English language fluency is essential
Other regional language is desirable

Travel Requirements
May require occasional regional travel

Logistics Coordinator - Ocean

Role Purpose:

Responsible for day to day control and planning within the central operations Ocean Team
Reporting to Control Tower Air & Ocean Manager

Key Responsibilities:

Operational day to day control of Multi customer under a CT environment
Ensuring transport activities are operated in accordance with internal and customer service requirements
Adherence of operational margins for modal transport
Maximisation of container fill for consolidations
On-time delivery of cargo in line with customer service requirements
Pricing for spot business as per customer requirements
Demonstrate an ability to reduce transport cost and improve margins
Problem solving and corrective actions as appropriate
Customer service ownership existing customer base
Work within company standards.
Formulate cost saving initiatives from freight and consolidation activity, based on supplier/customer agreement
Ensure that financial job costing, invoicing and reporting for freight is carried out in accordance with company standards
Good knowledge of customs procedures and regimes

Experience and skills:
Minimum 3 years experience in Ocean Freight operations within a freight forwarding company
Experience of Ocean freight trade-lanes and markets (Americas/APAC/Europe)
Operational experience of Ocean planning processes
Good knowledge of Marine Transport regulations
Good inter-personal skills (written and verbal)
Ability to demonstrate analytical and logical thinking
Good analytical and numerical skills
Previous automotive logistics experience a benefit
Basic knowledge of domestic & European Road Transport a benefit

Language (Desired)

European language fluency an advantage: i.e. Spanish, Italian, French, German

Italian International Road Freight Operator - GBP24k to GBP28k depending on experience.
Previous European Road Freight experience preferred - Language skills required, Fluent Italian essential.

Duties - Arranging domestic and International road transports across Europe, selecting the most cost effective routes whilst adhering to strict service level requirements. The candidate will responsible from the start of the shipment process to the end, receiving orders from the shipper, arranging deliveries schedule with the consignee, direct communication with the carrier and settling all invoicing activities.

German Domestic Operator : Fluent German language essential, previous transport experience preferred but not essential as full training will be given including general industry knowledge. Good communication skills both verbally and written.

Salary : GBP26k - GBP28k depending on experience.

This role is part of a team controlling all the collections and deliveries nationally in Germany, communicating directly with our clients Plants, a wide range of external suppliers and also with the transport carriers. This involves working with all sized vehicles from vans to artics with economy transit times of 2 days to express shipments which are booked within an hour so it covers the all aspect of standard domestic transport. This is a very busy role and is the largest individual team within our road freight department.

Corporate Move Pricing Manager

Liaising with the General Manager to keep cost rates up to date
- Costing all Overseas/European moves by comparing routing and service options to optimise the profitability on each rate given
- Replying to overseas agent rate requests normally within 24 hours of receipt
- Working with the Sales Team to prepare pricing grids for major contract bids
- Possibly presenting these pricing grids at bid presentations
- Providing rates to the Move Management team

The role requires:
- At least two year experience of pricing in an International, European and Domestic Move Management environment
- A thorough understanding of the Move Management process
- An ability to calculate pricing quickly and accurately and within tight timelines
- High level of competence with Excel
- Experience of providing pricing within the Cartus/Acadia system would be an advantage

Senior Corporate Move Coordinator

Senior Corporate Move co-ordinator we are looking for very experienced candidates who are used to the corporate international moving area of the market, who can handle a file in terms of costing and operations from A to B. Plus ideally they would be looking to do that role long term.

The successful candidate would ideally be an experienced move coordinator / move manager, able to work unsupervised with corporate transferees, organising their international household move assignment. They should have at least 5 years relevant industry experience


Good solid background in removals is required, need someone that can hit the ground running.

Shipping & Relocations, Surveyor

To represent the company and safeguard its business at every level
To conduct surveys at customer residences accurately, professionally and with knowledge of the agent/account and shipper requirements
To provide customer service excellence
To survey moves in UK locations as situations demand taking best possible notice of geographical difficulties
To cover quality and site visits when necessary
Office based at least 2 times per week for updates and information sharing

RESPONSIBILITIES

To present accurate and detailed survey reports to allow complete costing and service evaluation by staff and to be within 10% accuracy
To present relevant information and documents/packs to shipper at time of survey as required
To be knowledgeable in customs, allowances and packing requirements in front of the customer
To report on survey findings and any information relative to moves immediately
To represent the company and its agencies in a positive and professional manner