20 Jobs Found
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email - as they go live.
Get NEW JOBS like these
by email - as they go live.
by email - as they go live.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Customer Service Clerk
Modern, dynamic international courier company are looking to add an additional member to their growing team. This company provide an excellent working environment, and staff incentives (detailed below)
This company is looking for an individual with high call volume/call centre experience.
Duties to include:
Answering high volume incoming calls and dealing with customer queries
Providing advice and guidance on shipping regulations and restrictions
Tracking and monitoring shipments in transit
Assisting customers with booking their shipments online
Dealing with transit issues and delay, including failed collections
Resolving delivery issues on our customers behalf
Liaising with Customs Authorities in other countries when needed
Building relationships with new and existing clients
Dealing with customer complaints, and resolving them over the phone
Applicant criteria:
A minimum typing speed of 45 wpm is required
Experience of working with office programs such as Outlook and Word, is essential.
Excellent communication skills are a must, both written and verbal.
Goods levels of diplomacy, when dealing with customer queries, are essential.
Ability to multi-task is a must, as is the ability to think on your feet.
3 years customer services experience in the express courier industry is preferred, but not essential.
Call centre experience will be an advantage.
Experience of dealing with consumer complaints is desirable
Monday to Friday 09:30 - 18:00
20 days holiday (increases after 3 & 5 years)
Birthday off (paid)
Special discounts on various products & services
BUPA Private Medical Care after 3 years service
Salary up to GBP25k for right applicant
You will be responsible for managing customer relationships; taking ownership of and following through on exceptions until their conclusion. The job is essentially about problem solving; deciding on the best course of action to resolve each problem or delay as quickly as possible; whilst keeping all parties informed. Time management is imperative. This role is not about taking 300 calls a day; its instead focused on pro-actively tracking; monitoring and resolving delays on our customers behalf; so the phone does not ring in the first place!
Please send C.V's direct to leanne.kennelly@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
This company is looking for an individual with high call volume/call centre experience.
Duties to include:
Answering high volume incoming calls and dealing with customer queries
Providing advice and guidance on shipping regulations and restrictions
Tracking and monitoring shipments in transit
Assisting customers with booking their shipments online
Dealing with transit issues and delay, including failed collections
Resolving delivery issues on our customers behalf
Liaising with Customs Authorities in other countries when needed
Building relationships with new and existing clients
Dealing with customer complaints, and resolving them over the phone
Applicant criteria:
A minimum typing speed of 45 wpm is required
Experience of working with office programs such as Outlook and Word, is essential.
Excellent communication skills are a must, both written and verbal.
Goods levels of diplomacy, when dealing with customer queries, are essential.
Ability to multi-task is a must, as is the ability to think on your feet.
3 years customer services experience in the express courier industry is preferred, but not essential.
Call centre experience will be an advantage.
Experience of dealing with consumer complaints is desirable
Monday to Friday 09:30 - 18:00
20 days holiday (increases after 3 & 5 years)
Birthday off (paid)
Special discounts on various products & services
BUPA Private Medical Care after 3 years service
Salary up to GBP25k for right applicant
You will be responsible for managing customer relationships; taking ownership of and following through on exceptions until their conclusion. The job is essentially about problem solving; deciding on the best course of action to resolve each problem or delay as quickly as possible; whilst keeping all parties informed. Time management is imperative. This role is not about taking 300 calls a day; its instead focused on pro-actively tracking; monitoring and resolving delays on our customers behalf; so the phone does not ring in the first place!
Please send C.V's direct to leanne.kennelly@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
OFFICE & PROFESSIONAL
ESSEX OFFICE
Sales and Admin Assistant
Sales and Admin Assistant.
Our Client is a fashion Company looking for a talented and enthusiastic individual to come and assist in the day to day set up and running of the forthcoming sales market in our UK showroom.
Requirements and tasks:
- Assist with scheduling and booking of appointments.
- Assist in showroom set up.
- Assist with basic administration requirements.
- Help in appointments, dressing model, providing refreshments etc.
- General office assistance.
Ideally we would like experience gained in a showroom before, during and after a sales campaign. Basic IT knowledge, a working knowledge of the Microsoft Office suite. All other relevant experience would be considered.
Common sense and the ability to get things done with a minimum level of supervision.
Above all else, a positive outlook couple with a can do attitude.
Our Client is a fashion Company looking for a talented and enthusiastic individual to come and assist in the day to day set up and running of the forthcoming sales market in our UK showroom.
Requirements and tasks:
- Assist with scheduling and booking of appointments.
- Assist in showroom set up.
- Assist with basic administration requirements.
- Help in appointments, dressing model, providing refreshments etc.
- General office assistance.
Ideally we would like experience gained in a showroom before, during and after a sales campaign. Basic IT knowledge, a working knowledge of the Microsoft Office suite. All other relevant experience would be considered.
Common sense and the ability to get things done with a minimum level of supervision.
Above all else, a positive outlook couple with a can do attitude.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Customer Service/Car Purchaser/BM
Our client is currently recruiting for the following their Ruislip office
Customer Service/Car Purchaser/BM
Full time opportunity. Working a 48-hour shift pattern over 5 days which will include every
Saturday & Sunday.
Inside the M25 the salary is GBP20,000 rising to GBP22,000 after 13 weeks + London Weighting
Do you have a Full Valid UK Driving License
Do you have strong PC Skills?
Are you articulate and very confident at liaising with customers regularly on a face to face basis?
Do you have engaging telephone skills and the ability to convert leads?
Do you have experience of working to and exceeding targets and able to work in a fast paced and self-motivated environment?
Do you have a customer service or sales background?
Stand-alone role (working alone and not managing a team).
Weekend work (Every Saturday and Sunday)
48 hour working week which will cover 5 days in 7, between 10am -7pm however flexibility
is needed.
To help customers through the purchasing process.
To adhere to all company processes and procedures.
Fully responsible for own branch standards.
Safety & security of branch/presentation of branch.
Customer Interaction (telephone & face to face)
Converting company leads to increase branch performance.
Excellent Communication Skills (telephone & face to face).
Essentials
Ability to work on own initiative.
Managing own time / organised.
Self-motivated.
Flexible approach.
Committed to working every weekend.
Previous experience in a sales and service orientated role.
Able to multi-task.
Ownership of own workload.
Compliance and process orientated.
High standards of customer service.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Customer Service/Car Purchaser/BM
Full time opportunity. Working a 48-hour shift pattern over 5 days which will include every
Saturday & Sunday.
Inside the M25 the salary is GBP20,000 rising to GBP22,000 after 13 weeks + London Weighting
Do you have a Full Valid UK Driving License
Do you have strong PC Skills?
Are you articulate and very confident at liaising with customers regularly on a face to face basis?
Do you have engaging telephone skills and the ability to convert leads?
Do you have experience of working to and exceeding targets and able to work in a fast paced and self-motivated environment?
Do you have a customer service or sales background?
Stand-alone role (working alone and not managing a team).
Weekend work (Every Saturday and Sunday)
48 hour working week which will cover 5 days in 7, between 10am -7pm however flexibility
is needed.
To help customers through the purchasing process.
To adhere to all company processes and procedures.
Fully responsible for own branch standards.
Safety & security of branch/presentation of branch.
Customer Interaction (telephone & face to face)
Converting company leads to increase branch performance.
Excellent Communication Skills (telephone & face to face).
Essentials
Ability to work on own initiative.
Managing own time / organised.
Self-motivated.
Flexible approach.
Committed to working every weekend.
Previous experience in a sales and service orientated role.
Able to multi-task.
Ownership of own workload.
Compliance and process orientated.
High standards of customer service.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
DRIVING & TRANSPORT
HEATHROW OFFICE
7.5T Driver
Our client is looking for an experienced 7.5T Driver for the following role.
Duties Include:
Planning of daily route according to daily schedule.
Manually lifting and carrying goods from the vehicles to customers premises
Carrying out daily checks on vehicles and daily maintenance.
Some cash handling involved when required
Essential:
Must be 23+ for insurance purposes.
Full Uk driving Licence essential
Candidates must be physically fit
Valid CPC and Tachograph card
Hard working and have a flexible attitude towards work
The hours are 6am to 3pm. Must be flexible to work outside of these hours
GBP25,000 plus performance related bonus
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful*
Duties Include:
Planning of daily route according to daily schedule.
Manually lifting and carrying goods from the vehicles to customers premises
Carrying out daily checks on vehicles and daily maintenance.
Some cash handling involved when required
Essential:
Must be 23+ for insurance purposes.
Full Uk driving Licence essential
Candidates must be physically fit
Valid CPC and Tachograph card
Hard working and have a flexible attitude towards work
The hours are 6am to 3pm. Must be flexible to work outside of these hours
GBP25,000 plus performance related bonus
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful*
FREIGHT & LOGISTICS
ESSEX OFFICE
Logistics Coordinator
An exciting opportunity has arisen within a Global Commodity Trading Company based in London for a Logistics Coordinator.
Salary: GBP25K-GBP27K depending on experience, + medical + competitive pension
Working Hours: Monday to Friday, 9am to 5.30pm
Start: Immediate
Job Description
Insuring the correct issuance and monitoring of Shipping Instructions/contracts to producers and customers
Liaising with Shipping Lines, Forwarding Agents and Receiving Agents, both in the UK and overseas on shipments
Correlating and insuring the correctness of all import and export documentation
Preparing documentation for Letters of Credit and Registered Contracts and lodging the documents with banks and following up on payments
Invoicing and dispatching all original documents to the buyers and 3rd party operatives in good time Managing the End-To-End Supply Chain process.
Constant communication with buyers and 3rd parties, updating them every step of the way through the course of their shipments.
Continuous supply chain management and analysis, always looking for innovative ways to improve the process.
Inputting trading data into Nav Dynamic system
General office administration duties.
This job demands the ability to communicate with people on all levels and the ability to communicate effectively with professionals from numerous cultural backgrounds worldwide, often simultaneously.
Salary: GBP25K-GBP27K depending on experience, + medical + competitive pension
Working Hours: Monday to Friday, 9am to 5.30pm
Start: Immediate
Job Description
Insuring the correct issuance and monitoring of Shipping Instructions/contracts to producers and customers
Liaising with Shipping Lines, Forwarding Agents and Receiving Agents, both in the UK and overseas on shipments
Correlating and insuring the correctness of all import and export documentation
Preparing documentation for Letters of Credit and Registered Contracts and lodging the documents with banks and following up on payments
Invoicing and dispatching all original documents to the buyers and 3rd party operatives in good time Managing the End-To-End Supply Chain process.
Constant communication with buyers and 3rd parties, updating them every step of the way through the course of their shipments.
Continuous supply chain management and analysis, always looking for innovative ways to improve the process.
Inputting trading data into Nav Dynamic system
General office administration duties.
This job demands the ability to communicate with people on all levels and the ability to communicate effectively with professionals from numerous cultural backgrounds worldwide, often simultaneously.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Shipping & Documentation Officer
Position: Shipping and Documentation Officer
Salary: GBP25K-GBP27K depending on experience, + medical + competitive pension
Working Hours: Monday to Friday 0900-1730
Start: Immediate
Job Description:
Insuring the correct issuance and monitoring of shipping Instructions/contracts to producers and customers
Liaising with Shipping Lines, Forwarding Agents and Receiving Agents, both in the UK and overseas on shipments
Correlating and insuring the correctness of all import and export documentation
Preparing documentation for Letters of Credit and Registered Contracts and lodging the documents with banks and following up on payments
Invoicing and dispatching all original documents to the buyers and 3rd party operatives in good time, managing the End-To-End Supply Chain process.
Constant communication with buyers and 3rd parties, updating them every step of the way through the course of their shipments.
Continuous supply chain management and analysis, always looking for innovative ways to improve the process.
Inputting trading data into the internal system
General office administration duties.
This job demands the ability to communicate with people on all levels and the ability to communicate effectively with professionals from numerous cultural backgrounds worldwide, often simultaneously.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Salary: GBP25K-GBP27K depending on experience, + medical + competitive pension
Working Hours: Monday to Friday 0900-1730
Start: Immediate
Job Description:
Insuring the correct issuance and monitoring of shipping Instructions/contracts to producers and customers
Liaising with Shipping Lines, Forwarding Agents and Receiving Agents, both in the UK and overseas on shipments
Correlating and insuring the correctness of all import and export documentation
Preparing documentation for Letters of Credit and Registered Contracts and lodging the documents with banks and following up on payments
Invoicing and dispatching all original documents to the buyers and 3rd party operatives in good time, managing the End-To-End Supply Chain process.
Constant communication with buyers and 3rd parties, updating them every step of the way through the course of their shipments.
Continuous supply chain management and analysis, always looking for innovative ways to improve the process.
Inputting trading data into the internal system
General office administration duties.
This job demands the ability to communicate with people on all levels and the ability to communicate effectively with professionals from numerous cultural backgrounds worldwide, often simultaneously.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
DRIVING & TRANSPORT
HEATHROW OFFICE
7.5T Driver
Our client in West London is looking for a 7.5T Removals Driver to join their expanding team.
Hours Monday to Friday 0800 - 1600 (OT at time and a half)
Requirements / Duties:
Working with high end clients in TW1, TW2 and TW3
Must be physically fit and hard working - some heavy lifting required
25+ for insurance purposes
Immediate start
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful*
Hours Monday to Friday 0800 - 1600 (OT at time and a half)
Requirements / Duties:
Working with high end clients in TW1, TW2 and TW3
Must be physically fit and hard working - some heavy lifting required
25+ for insurance purposes
Immediate start
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful*
FREIGHT & LOGISTICS
ESSEX OFFICE
Internal Sales Logistics - French Speaker
Summary and Purpose of Role: - Responsible for order capture, fulfilment, replenishment, forecasting and administration of all international business. - Liaise with customers, suppliers and transport companies to ensure efficient deliveries. - Providing full administrative support for the department. - The timely processing of International orders from receipt through to dispatch and invoicing insuring a full audit trail is maintained. - Working closely with the International account manager to assist in the maintenance of international sales. - Working with distributors including both UK and International to ensure their daily needs and product requirements are met. - Liaising with the relevant teams to ensure that products are manufactured and delivered on time. - Overseeing the liaison with customers to keep them informed on the progress of their orders.
AREAS OF RESPONSIBILITY INCLUDE: Note: responsibilities may be added or varied to respond to the demands of the business. Major Activities and Responsibilities (Job role primarily includes, but is not limited to): The role holder will require to liaise with the other members of the International Department to help develop and maintain the International business. Ensure International customers receive excellent customer service throughout their experience with our company To liaise with the customers and all departments at our offices to ensure products are sent correctly and on schedule. Ensure that documentation and records are correct/ accurate and the customer is informed of the progress of their orders. Ensure direct and fluid communication with named accounts held by the International department on a day to day basis. communication with our warehouse and transporters. Organising samples and marketing materials to customers. Monitor the stock for International products with the planning department and suppliers. Stay up to date with any changes to export documentation in line with Trade deals or labelling changes according to the legal requirements of the selected markets. Monitor sales and regularly review and report anomalies. Update service level and sales reports. Input forecasts into computer system and work closely with customers to ensure that forecasting is accurate. Ensuring data entry onto Q-Pulse & into Action Plans is carried out as required. Attend Shows either in the UK or internationally.
Interpersonal skills: Practical in approach and Customer focused Good attention to detail Able to prioritise and multitask Read to travel locally and internationally Works well in a team and under pressure Good communication skills Able to work in a fast pace environment Background & Profile: Degree or HND level in Business Management, Supply chain Management or International business. Experience in a Sales or International Sales role in a Cheese company or similar. Comfortable user of e-mail (Outlook), Excel, Word & Powerpoint skill. Language skills: French essential (Spanish and German optional). Experience in using systems and processes.
AREAS OF RESPONSIBILITY INCLUDE: Note: responsibilities may be added or varied to respond to the demands of the business. Major Activities and Responsibilities (Job role primarily includes, but is not limited to): The role holder will require to liaise with the other members of the International Department to help develop and maintain the International business. Ensure International customers receive excellent customer service throughout their experience with our company To liaise with the customers and all departments at our offices to ensure products are sent correctly and on schedule. Ensure that documentation and records are correct/ accurate and the customer is informed of the progress of their orders. Ensure direct and fluid communication with named accounts held by the International department on a day to day basis. communication with our warehouse and transporters. Organising samples and marketing materials to customers. Monitor the stock for International products with the planning department and suppliers. Stay up to date with any changes to export documentation in line with Trade deals or labelling changes according to the legal requirements of the selected markets. Monitor sales and regularly review and report anomalies. Update service level and sales reports. Input forecasts into computer system and work closely with customers to ensure that forecasting is accurate. Ensuring data entry onto Q-Pulse & into Action Plans is carried out as required. Attend Shows either in the UK or internationally.
Interpersonal skills: Practical in approach and Customer focused Good attention to detail Able to prioritise and multitask Read to travel locally and internationally Works well in a team and under pressure Good communication skills Able to work in a fast pace environment Background & Profile: Degree or HND level in Business Management, Supply chain Management or International business. Experience in a Sales or International Sales role in a Cheese company or similar. Comfortable user of e-mail (Outlook), Excel, Word & Powerpoint skill. Language skills: French essential (Spanish and German optional). Experience in using systems and processes.
FREIGHT & LOGISTICS
ESSEX OFFICE
Junior Logistics Coordinator
Junior Logistics Coordinator
Key Responsibilities
Control regular fixed, standard transport requests to meet the required service level.
Achieve expected operational margin at shipment level.
Track shipments and provide feedback to the receiver.
Liaise with transport providers.
Enter accurate and consistent data in the operating system.
Ensure that financial job costing, invoicing and reporting for freight is carried out in accordance with company standards.
Completing general administration and data entry tasks accurately and efficiently.
Work within company standards at all time.
Completing Dashboards and KPIs.
Qualification and Skills
Formal Qualifications
Essential
High School Diploma or equivalent (USA)
5 GCSE A-C or equivalent (UK)
Desirable
Office Administration Certificate
Specific Functional Competences, Knowledge and Skills Required
Essential
Excellent Communication skills.
Computer Literate.
Understanding of Microsoft Office.
Competent level of key skills (English, Maths, IT)
Desirable
European geographical knowledge.
Previous experience in transport office administration.
Knowledge and experience of invoicing procedures.
At least 2 years experience in an office environment.
Language Skills
English language fluency is essential
Other European language is desirable
Travel Requirements
May require occasional regional travel
European language would be an advantage
Key Responsibilities
Control regular fixed, standard transport requests to meet the required service level.
Achieve expected operational margin at shipment level.
Track shipments and provide feedback to the receiver.
Liaise with transport providers.
Enter accurate and consistent data in the operating system.
Ensure that financial job costing, invoicing and reporting for freight is carried out in accordance with company standards.
Completing general administration and data entry tasks accurately and efficiently.
Work within company standards at all time.
Completing Dashboards and KPIs.
Qualification and Skills
Formal Qualifications
Essential
High School Diploma or equivalent (USA)
5 GCSE A-C or equivalent (UK)
Desirable
Office Administration Certificate
Specific Functional Competences, Knowledge and Skills Required
Essential
Excellent Communication skills.
Computer Literate.
Understanding of Microsoft Office.
Competent level of key skills (English, Maths, IT)
Desirable
European geographical knowledge.
Previous experience in transport office administration.
Knowledge and experience of invoicing procedures.
At least 2 years experience in an office environment.
Language Skills
English language fluency is essential
Other European language is desirable
Travel Requirements
May require occasional regional travel
European language would be an advantage
FREIGHT & LOGISTICS
ESSEX OFFICE
Import Export Airfreight Forwarder
Import Export Airfreight Forwarder
Air Freight mainly exports (minimal imports)
ASAP start / perm
2 years experience minimum
Mon-Fri
0800-1700
0900-1800
2 person team - specific project
must have previous freight forwarding experience.
Air Freight mainly exports (minimal imports)
ASAP start / perm
2 years experience minimum
Mon-Fri
0800-1700
0900-1800
2 person team - specific project
must have previous freight forwarding experience.
OFFICE & PROFESSIONAL
CORPORATE OFFICE
UK Sales Manager - West London
UK Sales Manager - West London
An International freight forwarder looking to invest in an outstanding sales manager, to promote their air, courier and sea services. This opportunity is not one to be missed as they have great career progression mapped out for the successful applicate.
This company was founded in the early 1990s and have gone from strength to strength each year, recently celebrating hitting the 10 million turnover mark.
They have offices all over the world, including the USA, Asia, Middle East, Australia and Indian Sub.
Main Duties
Building and maintaining a customer network and hunting for new business
Cold calling
Managing and growing a team
Presenting monthly and quarterly performance figures to the board and sales team members
Following up on leads from website and customers
Please only apply if:
You have worked within freight forwarding for 5 years+
Have achieved GBP120,000 GP over a year, and can back this up with figures/sales reports
Comfortably work to agreed sales targets and manage a team of sales people
Be selling Air, Courier and Sea Freight for 5 years +
Package:
Salary starting from GBP45,000 to GBP55,000 + Plus Car (BMW, AUDI or Mercedes) or Car Allowance GBP500 a month + Bonus + Phone + Laptop and Pension
An International freight forwarder looking to invest in an outstanding sales manager, to promote their air, courier and sea services. This opportunity is not one to be missed as they have great career progression mapped out for the successful applicate.
This company was founded in the early 1990s and have gone from strength to strength each year, recently celebrating hitting the 10 million turnover mark.
They have offices all over the world, including the USA, Asia, Middle East, Australia and Indian Sub.
Main Duties
Building and maintaining a customer network and hunting for new business
Cold calling
Managing and growing a team
Presenting monthly and quarterly performance figures to the board and sales team members
Following up on leads from website and customers
Please only apply if:
You have worked within freight forwarding for 5 years+
Have achieved GBP120,000 GP over a year, and can back this up with figures/sales reports
Comfortably work to agreed sales targets and manage a team of sales people
Be selling Air, Courier and Sea Freight for 5 years +
Package:
Salary starting from GBP45,000 to GBP55,000 + Plus Car (BMW, AUDI or Mercedes) or Car Allowance GBP500 a month + Bonus + Phone + Laptop and Pension
FREIGHT & LOGISTICS
ESSEX OFFICE
Surveyor/Estimator
AN INTERNATIONAL REMOVALS COMPANY IS LOOKING FOR A SURVEYOR
JOB DESCRIPTION
To represent the company and safeguard its business at every level
To conduct surveys at customer residences accurately, professionally and with knowledge of the agent/account and shipper requirements
To provide customer service excellence
To survey moves in UK locations as situations demand taking best possible notice of geographical difficulties
To cover quality and site visits when necessary
Office based at least 2 times per week for updates and information sharing
RESPONSIBILITIES
To present accurate and detailed survey reports to allow complete costing and service evaluation by staff and to be within 10% accuracy
To present relevant information and documents/packs to shipper at time of survey as required
To be knowledgeable in customs, allowances and packing requirements in front of the customer
To report on survey findings and any information relative to moves immediately
To represent the company and its agencies in a positive and professional manner
JOB DESCRIPTION
To represent the company and safeguard its business at every level
To conduct surveys at customer residences accurately, professionally and with knowledge of the agent/account and shipper requirements
To provide customer service excellence
To survey moves in UK locations as situations demand taking best possible notice of geographical difficulties
To cover quality and site visits when necessary
Office based at least 2 times per week for updates and information sharing
RESPONSIBILITIES
To present accurate and detailed survey reports to allow complete costing and service evaluation by staff and to be within 10% accuracy
To present relevant information and documents/packs to shipper at time of survey as required
To be knowledgeable in customs, allowances and packing requirements in front of the customer
To report on survey findings and any information relative to moves immediately
To represent the company and its agencies in a positive and professional manner
