Customer Service Clerk

https://www.firstchoiceuk.com/job-search/1049-customer-service-clerk/freight-forwarding/colnbrook/job2026-02-06 13:00:062027-02-06 First Choice UK
Area Colnbrook, Berkshire Colnbrook Berkshire
Sector Freight Forwarding
Salary 25000 - 30000 Pounds Sterling
Start Date ASAP
Advertiser Richard Edwards
Job Ref 09926
Description
Our client close to Heathrow is looking for a Customer Service Clerk

The role includes the following:

Manage Enquiries: Be the helpful voice of our brand, handling client queries via phone and email.

Track & Coordinate: Work closely with our portfolio of international agents and our LHR warehouse team to ensure shipments reach their destination on time.

Solve Problems: Proactively resolve delivery issues to keep our customers informed and happy.



Why Youll Love Working With Us:

Fast-Paced & Dynamic: A role in logistics means you're always learning.

Supportive Environment: Join a tight-knit team that values collaboration and development.

Your Benefits: Competitive salary, hybrid working and a strong culture of internal career progression.



Experience required:

Excellent communication skills and a customer-first mentality.

Strong attention to detail and ability to multi-task.

Previous experience in logistics and a great attitude are both essential! A desire to put a toe in the water (without targets or pressure!) of Sales & Business Development is a definite plus.



Are you a natural problem-solver who loves keeping things on track? Do you thrive in a fast-paced environment where no two days are the same?

We dont just move goods-we build relationships. As an established SME, we pride ourselves on a "one team" culture where your voice is heard and your work has a direct impact on our growth.



The hours are 9am to 5.30pm Monday to Friday (only 1 day in the office per week.)

Salary up to GBP30K depending on experience

* We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.





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