Export Supervisor
| Area | Heathrow, UK |
| Sector | Exports |
| Salary | 36000 - 38000 Pounds Sterling |
| Start Date | ASAP |
| Advertiser | Ben Mclellan |
| Job Ref | 09646 |
- Description
- We have an Export Supervisor position with an established Forwarder:
To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work.
Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier.
Systems / Software Knowledge - to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer.
Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs.
Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival.
UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements.
Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement.
Commercial Awareness - to understand and use the current carrier rates to ensure RIF achieve a positive margin.
Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates.
Department Operational Performance - monitor performance to ensure customer service requirements are achieved.
Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service.
Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First.
Salary - GBP36k - GBP38k
If you have not heard from us within 7 days, your application has been unsuccessful
