Distribution Clerk
08266
Posted: 29/04/2024
- £25000 - £30000
- Heathrow
- Permanent
We have an excellent opportunity arise with a well established Freight Forwarder
The roles is office based, but works closely with the warehouse team who physically handle the goods.
Position Summary
- Facilitate the movement of freight from arrival on site to customer delivery in accordance with organizational policy and procedure.
- Manage the necessary documentation relating to product distribution. Ensure systems are maintained and information is stored correctly.
- Communicate with customers and suppliers, as necessary to ensure an efficient distribution and storage process is maintained.
- Liaise with the warehouse team to ensure the swift movement of freight through our facility.
Responsibilities
- Documentation and Records: Prepare collection and delivery notes in accordance with daily arrivals and distribution lists.
- Communication: Liaise with customers regarding product arrival and inspections.
- Provide customer cargo Tracking: Monitor and track shipments throughout the transportation process, providing real-time updates to clients and internal teams.
- Problem Resolution: Proactively identify and resolve any shipment-related issues, such as delays, damages, or customs clearance/ DEFRA challenges.
- Customer Service: Answer telephone calls, resolve customer queries, and serve collecting drivers with tickets upon arrival.
Experience and Qualifications
- Previous experience in warehousing/logistics.
- Experience with perishable goods/food stuff is an advantage.
- Strong communication and interpersonal skills.
- Attention to detail and strong organizational abilities.
- Proficiency in relevant computer software and applications.
- Problem solving skills and the ability to work under pressure.
Characteristics
- Organizational Skills: The ability to manage multiple job sheets, documents, and tasks simultaneously is crucial. Effective organization ensures that shipments are processed smoothly and on time.
- Problem-Solving Abilities: Distribution Clerks often encounter challenges such as quality issues, transportation delays, or documentation discrepancies. They should be adept at identifying problems and finding solutions quickly.
- Communication Skills: Strong written and verbal communication is essential when interacting with clients, carriers, customs authorities, and internal teams. Clear and concise communication helps ensure smooth operations and client satisfaction.
- Customer Service Orientation: Building and maintaining positive relationships with clients is key to client retention and business growth. Providing exceptional customer service ensures clients are satisfied with the distribution process.
- Team Player: Collaborating with colleagues in various departments, such as warehouse , customs , and transportation is common in this role. Being a team player fosters smooth coordination within the organization.
- Resilience: The logistics industry can be demanding and may require working under pressure to meet tight deadlines. Being resilient and able to handle stress is important for job performance
- Salary: GBP25,000 to GBP30,000
- Shift pattern: 4on - 4off - 09:00AM - 21:00PM
- If you have not heard from us within 7 days, unfortunately your application has been unsuccessful.
IND1
The roles is office based, but works closely with the warehouse team who physically handle the goods.
Position Summary
- Facilitate the movement of freight from arrival on site to customer delivery in accordance with organizational policy and procedure.
- Manage the necessary documentation relating to product distribution. Ensure systems are maintained and information is stored correctly.
- Communicate with customers and suppliers, as necessary to ensure an efficient distribution and storage process is maintained.
- Liaise with the warehouse team to ensure the swift movement of freight through our facility.
Responsibilities
- Documentation and Records: Prepare collection and delivery notes in accordance with daily arrivals and distribution lists.
- Communication: Liaise with customers regarding product arrival and inspections.
- Provide customer cargo Tracking: Monitor and track shipments throughout the transportation process, providing real-time updates to clients and internal teams.
- Problem Resolution: Proactively identify and resolve any shipment-related issues, such as delays, damages, or customs clearance/ DEFRA challenges.
- Customer Service: Answer telephone calls, resolve customer queries, and serve collecting drivers with tickets upon arrival.
Experience and Qualifications
- Previous experience in warehousing/logistics.
- Experience with perishable goods/food stuff is an advantage.
- Strong communication and interpersonal skills.
- Attention to detail and strong organizational abilities.
- Proficiency in relevant computer software and applications.
- Problem solving skills and the ability to work under pressure.
Characteristics
- Organizational Skills: The ability to manage multiple job sheets, documents, and tasks simultaneously is crucial. Effective organization ensures that shipments are processed smoothly and on time.
- Problem-Solving Abilities: Distribution Clerks often encounter challenges such as quality issues, transportation delays, or documentation discrepancies. They should be adept at identifying problems and finding solutions quickly.
- Communication Skills: Strong written and verbal communication is essential when interacting with clients, carriers, customs authorities, and internal teams. Clear and concise communication helps ensure smooth operations and client satisfaction.
- Customer Service Orientation: Building and maintaining positive relationships with clients is key to client retention and business growth. Providing exceptional customer service ensures clients are satisfied with the distribution process.
- Team Player: Collaborating with colleagues in various departments, such as warehouse , customs , and transportation is common in this role. Being a team player fosters smooth coordination within the organization.
- Resilience: The logistics industry can be demanding and may require working under pressure to meet tight deadlines. Being resilient and able to handle stress is important for job performance
- Salary: GBP25,000 to GBP30,000
- Shift pattern: 4on - 4off - 09:00AM - 21:00PM
- If you have not heard from us within 7 days, unfortunately your application has been unsuccessful.
IND1
Richard Edwards
Operations Manager - Heathrow