Ocean Pricing Coordinator

  • £23000 - £25000
  • Essex
  • Permanent
Our client is looking for an Ocean Pricing Coordinator

We are seeking an Ocean Pricing Coordinator to provide, pricing, quotations and negotiate rates for ocean freight consignments, liaising with customers, shipping lines and overseas agents, negotiating rates, and spot quotations with high levels of customer service at all levels.

Key roles and responsibilities

Assist the Seafreight Manager in the execution of their duties in support of the Head of Oceans vision of the company to become more competitive and profitable.
Understand and execute the departments vision of good business development in order to successfully move Sea Freight products.
Maintain and utilise the operational system at all times, ensuring customer bookings are accurately recorded.
Maintain regular communication with line manager, reporting new sales leads and handover of shipments.
Quote all new import and export enquiries received from our network and direct customers.
Keep records of FCL and LCL rates for main markets with main carriers in a share folder.
When a quote is won is to be sent to the Sea freight Manager, who will allocate it to sea operations.
Create weekly report on number of quotes sent out, margins and comments.
Follow up quotation 2 days after initially quote with phone call and if not available via email requesting feedback.
Assist in maintaining current SOPs for the department.
Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager.
Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format.

Skills, Experience and Competencies

Our ideal candidate will have:
Knowledge of LCL and FCL services essential as well as systems [e.g., CNS, Destin8 and Sequoia] (or similar)
Experience with import or export operations
Proficient with standard software packages, especially MSWord, Excel and Outlook
Impeccable attention to detail.
Excellent customer service and communication skills.

Desired Characteristics

Our ideal candidate will have the following qualities:
Teamwork/Team player
Trustworthiness and Ethics
Problem Solving
Organisation Skills
Excellent telephone manner to support Business needs

Company Benefits

Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:
Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
After completing six months service, Company UK Death in Service equal to three times your annual salary.
After one years service employees are eligible to join the Private Medical Scheme (application process required).
After 3 months service employees are entitled to become a member of the Group personal Pension Plan. After one years service the company offers enhanced Pension contributions of 9%.
Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
One Milestone Day per year to take as you wish.

Working hours:

8:30am - 5:30pm (1-hour unpaid lunch), Monday - Friday (40 hours per week). This role is office based.

Salary: GBP23,000.00 to GBP25,000.00 per annum (dependent upon experience).

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Richard Edwards Operations Manager - Heathrow

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