Customs Documentation Clerk · To complete customs declarations, to ensure that all clearance processes (Import and Export) are completed in a compliant & timely manner. To provide professional and effective administration support to the Customs Clearing / Multimodal Team. Main Duties: · Completing day to day Customs Clearing and entries for all air, sea, and road freight shipments. Create, manage, and maintain the correct documentation as each case progresses. Maintain Data input accuracy. Deal with customer enquiries in writing, in person or by phone providing accurate advice and estimates when required. Telephone and/or written communication with external organisations e.g. HMRC, Port Authorities, Shipping Lines, Hauliers etc. Obtain necessary Bill of Ladings and correct Tariff Headings. Obtain payments from customers in line with company policy. Calculating Duty / VAT cost for each consignment. Processing Import/Export declarations Dealing with general enquiries from importers / exporters, Internal & external sources concerning all areas, relating to Customs Procedures, Tariff Classifications, Duty Rates, and any other documentation requirements. Keeping up to date with changes in regulations, laws, and customs procedures. Work with different departments in multiple locations to prepare a complete list of Jobs (Shipments requiring customs entries) for the day. Post holder will cross trained to provide cover for other departments if needed.