Freight Customer Care Associate

Area	Heathrow, London Heathrow London
Sector	Customer Services
Salary	30000 - 35000 Pounds Sterling
Start Date	ASAP
Advertiser	Richard Edwards
Job Ref	10060

Description: Fantastic new role has become available for an experienced Freight Customer Care Associate to join this Niche department/Team based close to Heathrow

This client is looking for a high-energy, results-driven, team-oriented experienced Customer Care Representative to join this rapidly-growing team within this specialist department

You will be responsible for being the key point of contact for our clients in the Art Galleries and Auction Houses vertical and therefore managing their precious requests & expectations during shipments.

Successful candidate will come from an Art Freight background

Duties to include.

·Manage incoming clients requests, including quotes & use of our pricing system

·Follow the clients shipments and proactively update them on latest evolutions.

·Develop your own clients relationships and guarantee company reactivity and level of service.

·Communicate with the different logistics teams to fix together different issues daily.

·Suggest improvements in operational processes within the Operations team

·Work with the tech team on our current and future appealing platforms and product

Monday to Friday 40 hour week, 25 days holiday + B/H, Private health, Pension

Salary on offer depends on previous experience

* We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.

Similar Jobs