Transport Customer Service Clerk

https://www.firstchoiceuk.com/job-search/1683-transport-customer-service-clerk/exports/heathrow/job2026-09-15 13:00:122027-09-14 First Choice UK
Area Heathrow, London Heathrow London
Sector Exports
Salary 30000 Pounds Sterling
Start Date ASAP
Advertiser Reece Guyett
Job Ref 11137
Description
Transport Customer Service Clerk



Location: Heathrow Area

Salary: GBP28,000 - GBP30,000

Hours: Monday to Friday | 08:00 - 18:00 (1-hour lunch)



We're currently recruiting for a Customer Service Clerk to join a busy and well-established freight forwarding business.



This is a fantastic opportunity for someone with excellent communication and organisational skills who enjoys working in a fast-paced office environment.



Key Responsibilities:

Recording incoming freight accurately onto the internal system.

Booking transport and collections over the phone.

Updating customer bookings and shipment information.

Responding to customer enquiries via email and telephone.

Providing administrative support to the operations team.

Maintaining accurate records and ensuring a high level of customer service.



About You:

Previous customer service or administration experience is beneficial but not essential.

Confident communicating with customers by phone and email.

Good IT skills, including Microsoft Office.

Well organised with excellent attention to detail.

Able to work efficiently in a busy team environment.

A positive attitude and willingness to learn.



This is an excellent opportunity to join a growing freight forwarding business with full training provided and genuine opportunities for career progression.



Salary: GBP28,000 - GBP30,000, depending on experience.



* We are only able to accept applications from candidates with previous experience for this role.



If you do not hear from us your application has been unsuccessful.

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