Air Export Operator - 4on 4off Nights

  • £31000 - £35800
  • Heathrow
  • Permanent
Job Purpose: To complete exports from start to finish working in the operations team

Key responsibilities:
Arrange shipments as per customer instructions following customer SOP/Quotation
Open job files as per customers and arrange collections
Book all shipments with the airline
Handle tie ups by ensuring secure cargo and handover to transport.
Pre alert the customer and network
Complete customs entries in accordance to compliance of HMRC
Liase with airlines and handling agents
Manage multiple shared mailboxes
Resolve queries in a timely manner to ensure shipment uplift
To be able to follow customer SOPs
Support other areas of the operation when needed
Air Import customs knowledge advantageous
Operational Finance (Costing and Invoicing)
Flexible and Adaptive approach
Customer Focused at all times

Minimum Requirements:
Minimum 3 years Freight Forwarding experience required
Excellent ICT skills to include Microsoft packages
Good communication skills both verbal & written
Attention to detail
Friendly, calm and professional manner
Good time-management
Ability to adapt to change and work effectively as part of a team
Enthusiasm and good self motivation

The hours are 6pm to 6am - 4on 4off

Salary up to GBP35,800 including night shift allowance

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Richard Edwards Operations Manager - Heathrow

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