Import Air/Ocean Manager

  • £45000 - £50000
  • Heathrow
  • Permanent
Fantastic opportunity has become available for an Import Air/Ocean Manager locally based to LHR to join this busy agent.

Salary cGBP45-50k

As Import Air/Ocean Manager you will be managing 3 staff, Developing Business, and accounts,

Working Monday to Friday 9am -5.30pm with flexibility when needed.

Role includes:
* Using internal system to support visibility to our customers at purchase order level.
* Providing excellent customer service to customers face to face, by phone or email.
* Monitoring inbound customer files.
* Managing daily activity and maintaining the dashboard to keep it clean.
* Keeping aware of key performance indicator measurements.
* Managing all aspects of the import process.
* Completing customs procedures with total accuracy ensuring deadlines.
* Obtaining and communicating internally and externally all necessary information to
ensure correct measures are in place and customer needs are met.
* Managing customer's issues.
* Attend customer meetings and identifying areas and services you can sell to them.
* Assist with staff training.
* Ability to meet tight deadlines.

Experience needed.
* Previous freight forwarding experience in Air / Ocean Imports
* Previous supervisory / managerial experience
* Good knowledge of customs procedures
* Key account management
* Good IT knowledge.

Please forward CV's to


* We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.

Sue Stone Senior Recruitment Consultant - Heathrow

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